Tech Support Needed...or at least to make sure that I am not missing anything.

[kxb177]

Here goes, any help would be appriecated:
My brother called me on Friday and said that his computer wouldn't "turn on". When I got there, I pressed power and it booted right into windows. I figured that before I smacked him upside the head I would power down and try it again. Sure enough the computer didn't post. It wasn't getting and video. I would hit the power button and the monitor would tell me that it wasn't getting a signal.

I opened the case and figured that somehow he fried his video card. I tried to reseed it and it wouldn't boot. I went to BB and bought a Radeon 7K. I got back and plugged that in and it did the same thing. (No Signal)

At this point I brought his computer home, and I tried to put an old PCI Video card in, it worked fine. (I got a video signal). I shut it down and tried the other video card again and it didn't work. I then turned it off and then on again and it powered up. I then tried it again and got no signal.

I put the PCI one back in and it still worked fine. I am thinking that there is something wrong with the AGP slot on the Motherboard.

I think this because:
A. When he got the comptuer the video didn't work right, and we bought a new video card and it worked fine until this happened, we RMA'd the old video card and they said it worked properly...

B. The new video card doesn't work, and I think that the odds of two video cards one new and one old both not working are slim to none.

C. I don't know what else would allow the PCI card to post and not the AGP. (when the pci was in I checked the BOIS and it said that it was set to AGP for primary video)

Anyway, any questions just ask if people need more detail, or any suggestions please just throw them out there.

Thanks!!!

-Ken

 

[WarCon]

Is the setting in bios telling the computer to boot from pci or agp first. I personally have never had a problem with it being on the wrong one, but its something to check.

Otherwise it sounds like a bad mobo to me. Or a weak powersupply.

 

[kxb177]

It is set to boot to AGP first. It DID work with the AGP slot until now, and I haven't changed any settings for it to stop working.

The PCI Card does work though.

I guess I will try to return the motherboard.

Any other thoughts welcome!!!

Thanks again!

 

[uhohibrokeit]

if you flash the motherboard bios and it still does not work, id try to get it exchanged.

 

[Wolfsraider]

you dont list hardware but i had same problem on p-3 500 p3bf mobo
and it was agp port that they revised to make work lol

and pci worked fine for a while but then it to went the way of the agp card lol

 

[Slikkster]

Some people who have these issues have them because the motherboard is intermittently shorting out on the pc's case. Take a look at it and see if there's any problem, like not having standoff insulators between the board and case, etc.