Tales from the retail world...

Page 10 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

KeyserSoze

Diamond Member
Oct 11, 2000
6,048
1
81
As funny as some of these stories are, it's actually sorta depressing that these people are among us.

*sigh*




KS
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Originally posted by: Shanteli

If you find that idea pathetic it's your opinion.

Nice assumption but my point is exactly that...you know nothing about racisim. Being a white minority in LA is nothing compared to being the opposite in some other part of the country. Being called a cracker would not have the same effect on you as any of the other respective racial comments would have on minorities. Now is this some sort of jusification of an act of violence? No. But it merely explains the anger that led up to the confrontation.

You started the crapping. I'm done here.

I don't believe the other guy who couldn't spell compton. However, if you are white that has got to be one of the hardest places to grow up, easily a top 5 if considering the USA.

If a minority called me a cracker you can bet I'd be boiling though. I accept anyone...for someone to judge me I'd be in another situation.

 

Cuda1447

Lifer
Jul 26, 2002
11,757
0
71
Originally posted by: VTHodge
Here's a phone conversation I had while I was working at Target:

Me: Sporting Goods, how can I help you?
Him: Y'all gots duffle bags?
Me: Yes
Him: How much?
<go to look>
Me: He have about 8 different ones from $12 to $60.
Him: (thinks for a second) What are they like?
Me: Did you have something in mind?
Him: hmmm . . . I don't know.
Me: Maybe you should just come in and have a look.
Him: Yeah.


Was I supposed to describe all of them to him?

Also had a couple times with customers calling in asking for prices on something we didn't carry. They never want to believe you. "I know you have it! I saw it!". Do I have any reason to lie to these people?



Oh that crap happens to me all the time at Circuit City. I'll be in the camera department and someone will ask if we have any Mini DV camcorders. Well of course we do.. Oh what kind? I name off the brands. Keep in mind there are 3 other people that need my help at this point. 'What are the differences between them?' At this point I just start sayinb bs to get them to hang up quicker, I don't care if its true or not.



Not more than a month or two after I started working at Circuit City this guy comes in to buy something with his wife. I ring everything up and he hands me his credit card, not signed on the back. So I ask for his ID. He flips out, calling me racist (he's a tall white looking guy, and Im a white guy as well lol) and saying he doesn't have to show me his ID. So I get a little suspecious obviously, and tell him that I cannot tender the transaction without seeing his ID. He says that if I don't run his CC right now that he's going to walk out of the store. So I told him fine, walk out. I grab the items and start putting them behind the counter. He walks to the door, then he comes back and starts yelling at me again. I tell him I will not ring up his items without seeing his ID, and tell him if he has a problem with that he can talk to my manager. So he flips out again and I call over the manager. Luckily the manager backs me up 100% (they are usually pushovers) and the guy starts calling me racist again. I actually laughed at this point. He then told me that everyones suspicious of russian people. I laughed again and told him I had no clue he was russian.


This went on for a few more minutes until he finally showed us his ID and walked out the store pissed as hell.
 

sonz70

Banned
Apr 19, 2005
3,693
1
0
Originally posted by: Cuda1447
Originally posted by: VTHodge
Here's a phone conversation I had while I was working at Target:

Me: Sporting Goods, how can I help you?
Him: Y'all gots duffle bags?
Me: Yes
Him: How much?
<go to look>
Me: He have about 8 different ones from $12 to $60.
Him: (thinks for a second) What are they like?
Me: Did you have something in mind?
Him: hmmm . . . I don't know.
Me: Maybe you should just come in and have a look.
Him: Yeah.


Was I supposed to describe all of them to him?

Also had a couple times with customers calling in asking for prices on something we didn't carry. They never want to believe you. "I know you have it! I saw it!". Do I have any reason to lie to these people?



Oh that crap happens to me all the time at Circuit City. I'll be in the camera department and someone will ask if we have any Mini DV camcorders. Well of course we do.. Oh what kind? I name off the brands. Keep in mind there are 3 other people that need my help at this point. 'What are the differences between them?' At this point I just start sayinb bs to get them to hang up quicker, I don't care if its true or not.



Not more than a month or two after I started working at Circuit City this guy comes in to buy something with his wife. I ring everything up and he hands me his credit card, not signed on the back. So I ask for his ID. He flips out, calling me racist (he's a tall white looking guy, and Im a white guy as well lol) and saying he doesn't have to show me his ID. So I get a little suspecious obviously, and tell him that I cannot tender the transaction without seeing his ID. He says that if I don't run his CC right now that he's going to walk out of the store. So I told him fine, walk out. I grab the items and start putting them behind the counter. He walks to the door, then he comes back and starts yelling at me again. I tell him I will not ring up his items without seeing his ID, and tell him if he has a problem with that he can talk to my manager. So he flips out again and I call over the manager. Luckily the manager backs me up 100% (they are usually pushovers) and the guy starts calling me racist again. I actually laughed at this point. He then told me that everyones suspicious of russian people. I laughed again and told him I had no clue he was russian.


This went on for a few more minutes until he finally showed us his ID and walked out the store pissed as hell.

Was it actually his credit card?

People make too many big issues out of nothing.
 

Cuda1447

Lifer
Jul 26, 2002
11,757
0
71
Oh yea, it was his. Took a whole 2 seconds to look at the picture and the name on the ID/card.


 

cjgallen

Diamond Member
Jan 20, 2003
6,419
0
0
Originally posted by: Insomniak
Me: "Is there anything else I can help you find?"
Customer (gesturing to girlfriend): "You got anything that'll shut her up?"
Me: "Hehe....heh.....uh...."

:laugh:
 

Halin

Member
Jan 19, 2005
126
0
0
not exactly retail, but none the less... I did a job a couple years ago ( i am a lighting tech) at the mansion of a race track owner, very wealthy man. We had to drive 10 miles an hour on his property (it took us literally half an hour get off his estate. We weren,t allowed to smoke, despite the fact that we were working outdoors, and best of all the port a potty filled within the first two days, for the rest of the week we had to go to the bathroom in the woods, The guy had a sherrif on his private property to escort us off the property if we brok any of the rules.
 

Keyvan

Senior member
Dec 13, 2004
353
0
0
hahah I always IDed people with unsigned credit cards, and when people gave me a hard time, I just told them that it was really for their own good and they would usually shut up about it.
 

Dominionion

Member
Dec 12, 2001
138
0
0
Lights can be very confusing to customers. We would have to get in 15 minutes before we opened the store. We would work in the dark because if we turned any lights on we would always get customers wanting in. And sometimes darkness wouldn't stop them, just seeing someone move was enough...

(The store is DARK, the customer is knocking on a locked glass door, right above a sign saying "Closed")

Customer(yelling): "Are you open?"


 

cjgallen

Diamond Member
Jan 20, 2003
6,419
0
0
Originally posted by: PawNtheSandman
Me: Welcome to New York bitch.

-----------------------------------

I say "is that a drill in your pants or are you just happy to see me".

----------------------------------

A woman walked inside and Dave said "damn, look at the tits on her". She heard this. And continued inside. Turned out it was the district manager. Needless to day, Dave no longer works for Home Depot.

----------------------------------------

Your stories are friggin awesome.
 

Dominionion

Member
Dec 12, 2001
138
0
0
We had customer who would come in everyday and shop through the Laser Disks (back in the day). He would agonize over a title for days and might eventually buy it. The next day he would come in and trade in his sealed VHS copy of the same movie(with the $19.99 price sticker still on it) for a few bucks. Before long he was doing the same thing with DVDs, trading in the Lasers (still sealed and stickered at $19.99) when Lasers were a dead item and getting maybe a $1 for them.

Buy VHS for $20
Trade VHS for $2
Buy Laser for $20
Sell Laser for $1
Buy DVD for $20

On hundreds of titles!

One time he was trading in a new sealed video of a title he just bought on DVD. I told him it wasn't that great of a title and that I couldn't give him much for it.

Customer: "Maybe I can take it back to Target"
Me: "I don't think so"
Customer: "Why?"
Me: (I look at the price sticker) "You bought it six years ago"
Customer: "It's still sealed!"

 

So

Lifer
Jul 2, 2001
25,923
17
81
Originally posted by: Dominionion
We had customer who would come in everyday and shop through the Laser Disks (back in the day). He would agonize over a title for days and might eventually buy it. The next day he would come in and trade in his sealed VHS copy of the same movie(with the $19.99 price sticker still on it) for a few bucks. Before long he was doing the same thing with DVDs, trading in the Lasers (still sealed and stickered at $19.99) when Lasers were a dead item and getting maybe a $1 for them.

Buy VHS for $20
Trade VHS for $2
Buy Laser for $20
Sell Laser for $1
Buy DVD for $20

On hundreds of titles!

One time he was trading in a new sealed video of a title he just bought on DVD. I told him it wasn't that great of a title and that I couldn't give him much for it.

Customer: "Maybe I can take it back to Target"
Me: "I don't think so"
Customer: "Why?"
Me: (I look at the price sticker) "You bought it six years ago"
Customer: "It's still sealed!"

He should have stuck with the laser format :D
 

BooGiMaN

Diamond Member
Jul 5, 2001
7,955
0
0
working retail in a grocery store in the ghetto is as interesting a job as it gets:

i have a ton of stories but i will tell this one:

for weeks we had a guy we knew had to be stealing come in and browse the medicine aisle and leave..we just could never catch him stealing..

most stores have a catwalk with one-way mirrors to see down into the store so we set it up that when this guy was spotted in the store we'd use the intercom system to say a code word and the manager and i would go up into the catwalk and watch him...

so this guy comes in with this heavy jacket on, with his both hands in his pockets...walks to the medicine aisle and proceeds to browse up and down...

he then looks both ways makes sure no one is watching and unzips the crotch on his pants with one hand....a hand comes out of the pants and begins to take box after box of tylenol pills from the crotch level shelf...

we were shocked and literally looking at each other like what the fvck did you just see that!!
 

Dominionion

Member
Dec 12, 2001
138
0
0
One summer I worked for a catering company that handled company picknics. I was working in a small shed with two windows. I was in charge of drinks and ice cream. I gave a lady her drinks, then the next guy in line moved up...

Me: "Can I help you?"
Customer: "I'd like an ice cream"
Me: "Oh, that's the other window"
Customer: "Ok, thanks"

He moves over to the other window. I walk over to the other window.

Me: "Can I help you?"

He does a quick double take at the other window, then at me...

Customer: "You're the same guy!"
Me: "Yup. What would you like?"

We both laughed.
 

anno

Golden Member
May 1, 2003
1,907
0
0
Originally posted by: Dominionion
I believe everyone should spend some time in retail. It'll give you perspective and make you a better person. Now, when I see someone being impatient with a clerk or rude to a waiter/waitress, I think to myself "They didn't work retail". When you take crap, get spoken down to, and deal with people trying to scam you for chump change for hours on end, and then you have to turn to the next customer with a clean plate and give them cheerful service. It takes a high level of professionalism to achieve that. And if you haven't achieved that level (let alone had to try), don't berate someone for failing what you couldn't do.

I worked retail for a while before most of you were born and I agree with what you said completely. I could share a story or two but they mostly involved stupid returns of worn out stuff and aren't very interesting.. plus it was a really long time ago and I don't think I could tell those stories with enough enthusiasm to make 'em interesting right now. I followed my retail career up after a 6 month dabble in a stupid job with 5 years at the unemployment office. that same stuff applies there.. it's hard work to be cheerful and polite to the next person and the next person and the next person and all the other next persons when *nobody* comes to see you in a good mood! at least half the people that come to shop are glad to be there but *nobody* is glad to be at the unemployment office..

happy people in general behave better than unhappy people..



 

Valkerie

Banned
May 28, 2005
1,148
0
0
Originally posted by: DingDingDao

1) Girl, maybe 15 y/o, came into the store in a t-shirt and a skirt. Tries to nonchalantly walk out of store wearing a pair of baseball pants, black w/white stripe on side. Dumbest thing I've ever seen. She tried to say that she was wearing them when she walked in, we pointed to the cameras, she started crying. Most severe ownage I've ever seen.

~ LOL ~
 

ZowieHowie

Diamond Member
Sep 23, 2002
3,948
0
76
About 2 years ago, I was an assistant manager at Walgreens, and this guy comes in to fill out a job application. I gave him the application, he filled out out, and then he stole 3 candy bars and a magazine on the way out.

I said something to my boss, and since the guy had filled out an application, we had his address. Turns out, he lived about 2 blocks away, so we took a ride to his house, met the cops there, and he was arrested for theft.

This was a case of SELF PWNAGE!
 

David Brent

Banned
May 26, 2005
541
0
0
Originally posted by: ZowieHowie
About 2 years ago, I was an assistant manager at Walgreens, and this guy comes in to fill out a job application. I gave him the application, he filled out out, and then he stole 3 candy bars and a magazine on the way out.

I said something to my boss, and since the guy had filled out an application, we had his address. Turns out, he lived about 2 blocks away, so we took a ride to his house, met the cops there, and he was arrested for theft.

This was a case of SELF PWNAGE!

haha nice work!
 

Keyvan

Senior member
Dec 13, 2004
353
0
0
Originally posted by: ZowieHowie
About 2 years ago, I was an assistant manager at Walgreens, and this guy comes in to fill out a job application. I gave him the application, he filled out out, and then he stole 3 candy bars and a magazine on the way out.

I said something to my boss, and since the guy had filled out an application, we had his address. Turns out, he lived about 2 blocks away, so we took a ride to his house, met the cops there, and he was arrested for theft.

This was a case of SELF PWNAGE!



what a dumbass lol
 

cavemanmoron

Lifer
Mar 13, 2001
13,664
28
91
Originally posted by: Phoenix15
Originally posted by: DnetMHZ
When I was a teenager I worked at an Acme store and I had an old lady sh!t at my register.. literally sh!t on the floor.


I worked at a Wal Mart during college. I was walking out of the bathrooms in the back of the store when this HAAWWWWWWTTTT cashier came walking up rapidly towards the bathroom. I always flirted with her and was about to start some game when RECCCHHHHHHHHHHHHHHHHHHHHHHH she PUKED all over the floor and the front of the milk cooler. She had a stomach virus and the asshole manager wouldn't ler her leave. She was SO embarrased. It all worked out in the end as we got married Sept 18th last year. :thumbsup:
:cool::cookie:

 

ZowieHowie

Diamond Member
Sep 23, 2002
3,948
0
76
Originally posted by: cavemanmoron
Originally posted by: Phoenix15
Originally posted by: DnetMHZ
When I was a teenager I worked at an Acme store and I had an old lady sh!t at my register.. literally sh!t on the floor.


I worked at a Wal Mart during college. I was walking out of the bathrooms in the back of the store when this HAAWWWWWWTTTT cashier came walking up rapidly towards the bathroom. I always flirted with her and was about to start some game when RECCCHHHHHHHHHHHHHHHHHHHHHHH she PUKED all over the floor and the front of the milk cooler. She had a stomach virus and the asshole manager wouldn't ler her leave. She was SO embarrased. It all worked out in the end as we got married Sept 18th last year. :thumbsup:
:cool::cookie:


PICS?
 

PurdueRy

Lifer
Nov 12, 2004
13,837
4
0
I worked at a local store in the elec. dept. when a couple walked in. They were in the DVD aisle and for some reason I just had a bad feeling about them. They were picking up DVDs talking about them and then putting htem in their cart. They had about 4 and I was suspiscious. I called my manager and told him I was watching them. Next time I see them the dood has about 8 in his hand. At this point I am like....hmmmm.....Next time I see them the baby seat in the cart filled with DVD's So I call the cops. The cops come in and start watching them whereever they go. They went to other sections to try to get away from all the poeple watchin them. Eventually the cop stops the chick and tells her she better tell him where her partner is. She claims she wasn't doing anything. The dood eventually walks up and claims he doesn't know the chick. The cop tells them bullshit and takes them both for a ride. I later found out from my manager that the cops found that both were high on crack and they told the police where their crackhouse was. The cops raided the crackhouse!

pwned by me

NOTE: I PROMISE none of this is made up or exaggerated. Just one of the coolest night shifts ever
 

Maetryx

Diamond Member
Jan 18, 2001
4,849
1
81
I haven't worked retail for over 15 years. But I worked at a grocery store in HS. My memories are mostly faded, but I remember:
----------------------
A hippie looking couple of women came in and bought a lot of groceries. A cart full of brown paper bags with the store logo on them. I ask them if they need help out and they do. I push the cart to their car. It's a VW Beetle with 3 kids sitting in the back seat. One of the ladies told me to stack the groceries on the kids. That was awkward. I was only 16 or 17 so I was closer to the kids' age than the women. I awkardly stacked all the bags of groceries on the kids legs and laps and then folded the seat back. You could barely see them.
----------------------
A really old lady came into the store. The kind with an Easter Sunday dress on, pursed lips with lipstick, and a skinny neck with like twelve cords sticking out of it. Well I'm having a good day, so I'm looking at the groceries coming at me and bagging them and I'm kind of making small talk without looking up. A big ass cow tongue is slid over to me and I say something like "Whoa a tongue!" or something not very clever like that.

Then I look up at this lady and her face is flashing anger that I dare comment on the giant ass cow tongue, even something so uncreative as "whoa a tongue!". She must have been some local bigshot because the checker lady won't even look at me and the temperature dropped about 20° and it was like a silence spell had been cast. So I bag the groceries in silence. The old hoity toity hag must have told on me or something because I get called back to the break room and have to endure a lecture. "What are you going to do when someone buys condoms. Huh!!??"
-------------------------
One time I asked for a raise and got it. $0.15/hr. I went from $3.75 to $3.90.
-------------------------
During my first week at the grocery store, I was shown how to clean the bathroom. I discovered that there was an yellow substance caked under the ring of the toilet bowel, about the consistency of orange juice pulp. Using a paper towel, I scraped a handful of it out and took it to a more senior bag boy and showed it to him. It was concetrated urine that had accumulated in the "blind spot" under the front inside lip of the toilet bowel. Oddly this didn't bother me much, but it gave the senior bag boy the heebee geebees for like a year.
 

imported_Phil

Diamond Member
Feb 10, 2001
9,837
0
0
Originally posted by: Keyvan
hahah I always IDed people with unsigned credit cards, and when people gave me a hard time, I just told them that it was really for their own good and they would usually shut up about it.

Exactly.

"Why do you need to see my ID? Look, I'll sign it right here" etc

"Because if someone steals your card before it's signed, wouldn't you want us to stop them?"

"Here's my ID".