Take THAT, dominos pizza!

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Lucky

Lifer
Nov 26, 2000
13,126
1
0
So we call up to order a pizza, they tell us the special is 1 large 1-topping with free cinisticks and a one liter drink for 11.xx. Ok, we said. 1/2 hour later the delivery guy calls and says to meet him outside. I said, well, I ordered delivery, you can come to my door. No, he said, there's nowhere to park. (didnt pizza delivery people patent the "blink and run upstairs" technique?
rolleye.gif
) So Im waiting outside talking to the storeowner below me about this asshole delivery driver, and the guy walks by RIGHT when im saying that. Whoops! :eek:


Anyways, I paid for it and then realized that the drink and cinisticks were nowhere to be found. We call up and they said, well you didnt order that. And we went round and round on how we were promised the drink and the cinisticks, so we should recieve them. Nope, the manager says, you'll have to pay for them, basically calling us a liar.

So I called corporate. :cool: Told them about it and they said they'll send out a "dinner on us" coupon good for a pizza and 4 drinks next time we order from that store. AND they have to call and apologize for being such bitches. :D
 
Mr.IncrediblyBored

Mr.IncrediblyBored

Lifer
Jun 18, 2000
11,212
778
126
Originally posted by: Lucky
So I called corporate. :cool: Told them about it and they said they'll send out a "dinner on us" coupon good for a pizza and 4 drinks next time we order from that store. AND they have to call and apologize for being such bitches. :D
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It would be in your best interest never to order from that location ever again.

 
N8Magic

N8Magic

Lifer
Dec 12, 2000
11,624
1
81
Yet again, the squeaky wheel gets the grease. :D

It amazes me how much more pleasant things are when you are an assertive customer and not a doormat.

Good job.
 
Geekbabe

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,229
2,539
126
www.theshoppinqueen.com
Hmmm I'm sorry to hear that, I've always had nothing bu the best service from my local Dominos,heck the manager himself has delivered my pizza on a few occasions and my order always arrives very quickly and is piping hot!
 
ohtwell

ohtwell

Lifer
Jan 6, 2002
14,516
9
81
I always pick up my order from Domino's because when you pick up you get a free pizza for every pizza you buy. :)





: ) Amanda
 
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rgwalt

Diamond Member
Apr 22, 2000
7,393
0
0
Neither Pizza Hut nor Dominos will deliver to me. Why? Because I don't have a home phone line... only a cell phone. Really sucks, but I just order from Papa Johns or go without pizza. Papa John's online ordering is sweet.

Ryan
 
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saftey

Banned
Apr 29, 2002
541
0
0
my friend works at dominos he been working for 8 years there and is doing the whole francise owning route,dominos has alwasy been good with customer service.everytime they give you trouble ask them for the stores id number and corporates phone number and they change their tone of voice.
 
Aves

Aves

Lifer
Feb 7, 2001
12,232
30
101
Originally posted by: rgwalt
Neither Pizza Hut nor Dominos will deliver to me. Why? Because I don't have a home phone line... only a cell phone. Really sucks, but I just order from Papa Johns or go without pizza. Papa John's online ordering is sweet.

Ryan
Click to expand...

Papa John's pizza is better anyway IMO so I'd say you aren't missing out on anything.
 
S

saftey

Banned
Apr 29, 2002
541
0
0
you might get some free extra toppings you didnt order on your next pizza from there..
 
S

Sepen

Diamond Member
Oct 9, 1999
3,189
0
71
Originally posted by: KnightBreed
Originally posted by: Lucky
So I called corporate. :cool: Told them about it and they said they'll send out a "dinner on us" coupon good for a pizza and 4 drinks next time we order from that store. AND they have to call and apologize for being such bitches. :D
Click to expand...
It would be in your best interest never to order from that location ever again.
Click to expand...

 
C

Cyberian

Diamond Member
Jun 17, 2000
9,999
1
0
So Im waiting outside talking to the storeowner below me about this asshole delivery driver, and the guy walks by RIGHT when im saying that. Whoops!
Click to expand...
And the guy carrying the large, square, flat, white box wasn't a clue?


 
Geekbabe

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,229
2,539
126
www.theshoppinqueen.com
Originally posted by: abc
i take it the mgr. is a guy & ur a female? ;)
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LOL, yes that's true ! what's also true is that we order pizza 1x per week, and for superbowl , son's
b/day etc, for over the past 5 yrs. I am always pleasant when I order and nice if I need to call back because there was a problem, I also always tip well , no "extra" nasty toppings on my food, in fact there's often an extra order of wings or an extra pizza sent out to us :)
 
G

GingerSynapse

Senior member
Oct 9, 1999
335
0
0
Originally posted by: KnightBreed
Originally posted by: Lucky
So I called corporate. :cool: Told them about it and they said they'll send out a "dinner on us" coupon good for a pizza and 4 drinks next time we order from that store. AND they have to call and apologize for being such bitches. :D
Click to expand...
It would be in your best interest never to order from that location ever again.
Click to expand...
I would certainly not want to order from that location again. Not only the delivery guy, but also the manager probably hold a grudge over this, and you might discover that the anchovies on your pizza are really nose boogers.

 
L

Lucky

Lifer
Nov 26, 2000
13,126
1
0
Originally posted by: saftey
my friend works at dominos he been working for 8 years there and is doing the whole francise owning route,dominos has alwasy been good with customer service.everytime they give you trouble ask them for the stores id number and corporates phone number and they change their tone of voice.
Click to expand...



Corporate CSR was an absolute gem, very nice and he knew EXACTLY what to say. Very impressed with them. However, even when I told the local store manager I was calling corporate she didnt act nicer, just became more of a bitch. Said she could send out cinnisticks...but I'd have to pay an extra $5.

And no, Im not going to have anything delievered from there again. When I use the coupon I will go IN the store and do takeout.

edit: and I only tipped the delivery guy the change (50 cents) because he was such as an ass. So I KNOW there must be a note in my account to add special sauce. ;)
 
L

lllJRlll

Senior member
Mar 12, 2002
288
0
0
Originally posted by: Lucky
So we call up to order a pizza, they tell us the special is 1 large 1-topping with free cinisticks and a one liter drink for 11.xx. Ok, we said. 1/2 hour later the delivery guy calls and says to meet him outside. I said, well, I ordered delivery, you can come to my door. No, he said, there's nowhere to park. (didnt pizza delivery people patent the "blink and run upstairs" technique?
rolleye.gif
) So Im waiting outside talking to the storeowner below me about this asshole delivery driver, and the guy walks by RIGHT when im saying that. Whoops! :eek:
Click to expand...



No offense Lucky, but just because the delivery driver called and asked if you could meet him outside,there wasn't a need for to you call his manager and call him an "asshole" to his boss. Seems like a lame thing to do.

Is it safe to assume that the delivery guy "asked" if you to meet him outside and not "told" you to?
 
A

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
IMO, chain pizza parlors = sux0r.
Domino's is wimpy pizza, Pizza hut is grease city, and Papa John's was what used to be a good diversion from the other two but has now turned into a Domino's clone.
My sob story? I ordered from Papa Johns one day, and was preparing to pay with a personal check. The guy takes the check, looks at my ID, looks at the street address, and calls his boss. They reject my check, and I get into a heated argument with the manager about why:
PJ: The street address doesn't match the check.
Me: What's that matter? You have my drivers license.
PJ: The address on the check has to match the delivery address.
(WTF!)
Me: What does that have to do with anything?!
PJ: The bank isn't in our area. (suddenly changing his excuse)
Me: What the hell are you talking about?!
PJ: It's not a local bank.
Me: It's a BANK OF AMERICA. There are TWO BRANCHES within TWO BLOCKS of your store!
PJ: But your branch isn't local.
Me: (realizing that this bastard won't let me have my pizza) F--- YOU!!!

So, I refuse to order from Papa John's ever again.

Instead, I go across town to Lorenzo's (formerly Lamonica's) pizzeria for genuine New York pizza. Hotdamn that's good.
 
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