T-Mobile: You will be upgraded . . .

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sygyzy

Lifer
Oct 21, 2000
14,001
4
76
I was on AT&T/Cingular for over 10 years and switched over to T-Mobile earlier this year. I am on the Even More Plus Plan (no contract, month to month). The only two things I don't like are:

1. It uses a specialized 3G band. By specialized I mean that most countries/carriers don't support this particular band. This really hurts one of the main points of having GSM (over CDMA) - travel. When I went to Montreal (not a small city), their main/only cell company (Rogers) only supported 3G with the AT&T bands. I was stuck on Edge for my Nexus One. I may be experiencing the same thing when I go to Melbourne in a few months. I am not saying that it's impossible to find the T-Mobile 3G band but it's a hassle, whereas you know if you have a AT&T, you'll be pretty much guaranteed support anywhere.

2. Once you go Even More Plus you can never go back. For some reason, if you go month-to-month and later decide you want to sign a contract, they'll never let you do this. Even if you leave them altogether and come back years later, no go.
 

Bateluer

Lifer
Jun 23, 2001
27,730
8
0
2. Once you go Even More Plus you can never go back. For some reason, if you go month-to-month and later decide you want to sign a contract, they'll never let you do this. Even if you leave them altogether and come back years later, no go.

That seems foolish? Thought they've quietly retired those Even More Plus plans anyway?
 

PhoKingGuy

Diamond Member
Nov 15, 2007
4,685
0
76
That seems foolish? Thought they've quietly retired those Even More Plus plans anyway?

That's false. I converted my even more plus to a contract plan for the same monthly rate last month when I got my G2. Went through loyalty to do it though.
 

Acanthus

Lifer
Aug 28, 2001
19,915
2
76
ostif.org
Really?!?

Unlimited texting.... nickel and dime you how? Unlimited data (with no cap, just throttled speeds) nickel and dime you how?



Oh, and rated #1 in customer service. *shrugs*

Look at more recent customer service data.

Just like all of the bad press about sprint CS is antiquated.
 

Demo24

Diamond Member
Aug 5, 2004
8,356
9
81
I would consider them more if they had a more extensive network. The main reason we went to Verizon was for the rather extensive network which is nice when you live well outside a large city.
 

kaerflog

Golden Member
Jul 23, 2010
1,899
4
76
I was on AT&T/Cingular for over 10 years and switched over to T-Mobile earlier this year. I am on the Even More Plus Plan (no contract, month to month). The only two things I don't like are:

1. It uses a specialized 3G band. By specialized I mean that most countries/carriers don't support this particular band. This really hurts one of the main points of having GSM (over CDMA) - travel. When I went to Montreal (not a small city), their main/only cell company (Rogers) only supported 3G with the AT&T bands. I was stuck on Edge for my Nexus One. I may be experiencing the same thing when I go to Melbourne in a few months. I am not saying that it's impossible to find the T-Mobile 3G band but it's a hassle, whereas you know if you have a AT&T, you'll be pretty much guaranteed support anywhere.

I hate to tell you but ATT 3G band isn't compatible with the rest of the world either.
Rogers used to be called Rogers AT&T Wireless which is why they have the same 3G bands.

ATT uses 1900mhz and 850mhz for its 3G(migrating to mostly 850mhz now) and most the world uses 2100mhz for 3G.
If you look at most of T-Mobile and ATT phones, you will see that it does indeed have 2100mhz as one of its 3G band.
 

sygyzy

Lifer
Oct 21, 2000
14,001
4
76
Oh is that right kaerflog? In this case, I am glad to be proven wrong. Thanks for the info!
 

Madwand1

Diamond Member
Jan 23, 2006
3,309
0
76
1. It uses a specialized 3G band. By specialized I mean that most countries/carriers don't support this particular band. This really hurts one of the main points of having GSM (over CDMA) - travel. When I went to Montreal (not a small city), their main/only cell company (Rogers) only supported 3G with the AT&T bands. I was stuck on Edge for my Nexus One.

Videotron supports the AWS band in Quebec now, while Wind and Mobilicity do so for other major cities in Canada. The Nexus One supports UMTS bands I, IV, and VIII, which should be good for Europe and Australia as well. Roaming data can be very expensive though, so you'd be better off getting a SIM locally, and then getting another phone for that purpose could also be reasonable.
 

Fingolfin269

Lifer
Feb 28, 2003
17,948
34
91
I've had a cell phone for probably 12 or 13 years and really couldn't tell you the last time I had to call for service. I'm not disputing the claims that one has better CS than the other but what kind of problems are you guys running into that make you have such strong opinions about cell phone provider CS?