T-Mobile upgrade your phone twice a year (T-Mobile Jump)

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cronos

Diamond Member
Nov 7, 2001
9,380
26
101
No one's forcing you to do this.

It's not about me. I personally am not affected by this.

I did have high hopes with T-Mobile though, with their latest changes. I thought they're going the right way with their 'Uncarrier' thing, but with Jump, to me it's like taking a step back after they took a step forward.
 

bearxor

Diamond Member
Jul 8, 2001
6,605
3
81
I don't think it's taking a step backwards.

Let's look at it like this instead:
TMobile has increased their device insurance policy by $2 and now, instead of getting a replacement device for the one you have, you're allowed to choose from any device currently offered by TMobile.
 

lupi

Lifer
Apr 8, 2001
32,539
260
126
I said it in the sd thread, but this seems just as silly as the tmo ad that says you can buy a new phone as often as you want on tmo, as long as you pay full retail...as if you couldn't do that on any carrier.
 

jintoku

Junior Member
Jul 11, 2013
22
0
0
I wonder what the value is compared to keeping the phone for 6 months and selling it yourself rather than just handing it in to T-Mobile. Get an HTC One for $100 down, pay for it for 6 months ($120), plus the additional $10 per month ($60). So you will have paid $280 for the One over 6 months.

Hmm... I feel like after 6 months I could sell the phone myself for about $100 less than I paid for it, which would mean I only spent $100 on the phone over that same time period. In other words, assuming my math is right this Jump program is the equivalent of buying a flagship phone at $580 and then six months later selling it for $300. Which if that's the case then this idea sucks.

I think you're being far too optimistic about the re-sale value of these phones. I for one am trying to sell a like-new (literally not a single scratch) HTC One X, which 6 months ago was the HTC flagship phone, for $150, and can't.

You however also beautify the process of selling a phone. It takes time, effort, overcoming concerns about meeting a stranger (more worrisome if you're not a big guy), and luck.
 
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Red Storm

Lifer
Oct 2, 2005
14,233
234
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I think you're being far too optimistic about the re-sale value of these phones. I for one am trying to sell a like-new (literally not a single scratch) HTC One X, which 6 months ago was the HTC flagship phone, for $150, and can't.

You however also beautify the process of selling a phone. It takes time, effort, overcoming concerns about meeting a stranger (more worrisome if you're not a big guy), and luck.

The One X launched more than a year ago I believe. One year is a BIG difference compared to six months.

Selling phones is easy. You just meet people at a carrier store and not some shady back alley.

I've had no trouble selling my phones, that's because I don't keep the phones long, when I sell people are still interested in them (and the successor isn't out yet), and I meet my buyers in carrier stores (this seems to counter people's scamming concerns).

That little bit of effort required to sell on your own is most definitely worth the ~$150 you'd save compared to Jump.
 
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kaerflog

Golden Member
Jul 23, 2010
1,899
4
76
I think you're being far too optimistic about the re-sale value of these phones. I for one am trying to sell a like-new (literally not a single scratch) HTC One X, which 6 months ago was the HTC flagship phone, for $150, and can't.

You however also beautify the process of selling a phone. It takes time, effort, overcoming concerns about meeting a stranger (more worrisome if you're not a big guy), and luck.

WTF, I'll buy your like-new One X for $150.
Of course this is all BS because you have 1 post and don't have a like-new One X for $150.
 

kaerflog

Golden Member
Jul 23, 2010
1,899
4
76
The JUMP crap is stupid.
Yeah this is the equivalent of leasing a phone.
I'll just upgrade every year by buying a Nexus for ~$350.
I can easily re-sell a yr old Nexus for $150(more like $200) which make my yearly cost $200.
Versus paying for a GS4/One for $100 down + $20 each month +$10 jump = $460 yearly.
 

jintoku

Junior Member
Jul 11, 2013
22
0
0
WTF, I'll buy your like-new One X for $150.
Of course this is all BS because you have 1 post and don't have a like-new One X for $150.

Actually it isn't only like new but brand new. A warranty replacement for the one whose battery died. Decided this would be a good time to sell. Don't be so judgmental dude.

The one thing I'm trying to understand about the JUMP thing is how it can be profitable for Tmobile. Are they selling the used phones on CL? Unlikely, so what else?
 

Roland00Address

Platinum Member
Dec 17, 2008
2,196
260
126
The one thing I'm trying to understand about the JUMP thing is how it can be profitable for Tmobile. Are they selling the used phones on CL? Unlikely, so what else?
Because it locks the user into T-Mobile. Each time you upgrade (every 6 months) you are going to be their for 24 months or you pay the entire remaining balance on the phone. Most people don't like paying ETFs and paying off the entire remaining balance on your phone is similar to an ETF.

The people that do sign up for Jump $10 dollar fee are probably going to like this feature alot, it creates brand loyalty to T-Mobile for you get the new shiny phone or if your phone breaks you get a new shiney replacement. Thus due to brand loyalty they are less likely to switch to a competitor.

Third they may actually make money selling the used phones as refurbished phones. Especially if they can work out a warranty deal with the phone OEMs which have been hinted at.

Finally T-mobile doesn't pay the real "off contract" price for the new phone, the more phones they buy they get a volume discount from the phone OEMs, thus the more phones they sell the more phones they can buy.

----------

T-Mobile is trying to grow their business by attract new users. It has about 20 million contract customers and 6 million pay as your go customers. AT&T has over 70 million customers, and Verizon is over 90 million. The more volume of customers you have the more efficient your business is for much of the fixed costs are the same. More customers mean more profit.
 

Red Storm

Lifer
Oct 2, 2005
14,233
234
106
Actually it isn't only like new but brand new. A warranty replacement for the one whose battery died. Decided this would be a good time to sell. Don't be so judgmental dude.

The one thing I'm trying to understand about the JUMP thing is how it can be profitable for Tmobile. Are they selling the used phones on CL? Unlikely, so what else?

Because instead of buying and selling yourself, you're spending an additional ~$180 every 6 months that goes directly into T-Mobile's pocket.
 

AstroManLuca

Lifer
Jun 24, 2004
15,628
5
81
Actually it isn't only like new but brand new. A warranty replacement for the one whose battery died. Decided this would be a good time to sell. Don't be so judgmental dude.

The one thing I'm trying to understand about the JUMP thing is how it can be profitable for Tmobile. Are they selling the used phones on CL? Unlikely, so what else?

They can give traded-in phones to customers who need their phones replaced under the insurance plan, or sell them as certified refurbished devices.

That and you're giving them a steady stream of money that would otherwise sidestep them completely, as Red Storm pointed out.
 

sequoia464

Senior member
Feb 12, 2003
870
0
71
I want to switch from Verizon to T-Mo, but I feel like coverage in my area is not good enough to be OK with switching to them sadly. :(

I love the moves they've been making, but they don't have enough service in America to compete. I know from a business perspective it makes sense to roll out to metros first, but it leaves a lot of people out for just focusing on that.

Anyway, does anyone know how well the coverage is in 16148? I checked their map, and it shows it's good coverage. The only thing is I don't believe it. Verizon says they have 4G everywhere in my area, but I always dip in and out of 3G/4G all the time when I'm driving.

Gr...

Don't have a clue about 16148 - but I just dropped sprint for T-Mobil (Nokia 521) in 93003 - probably a little better coverage for me than Sprint - still not nearly what the wife's Verizon offers in coverage though.

Other than saving $70 a month - one of the reasons I switched is that T-Mobil has internet calling so even if I don't have cell service I can call wherever there is wifi. Everyone's needs are different, but that feature is huge for me, especially since I'm too cheap to sign up with Verizon.
 

AstroManLuca

Lifer
Jun 24, 2004
15,628
5
81
Don't have a clue about 16148 - but I just dropped sprint for T-Mobil (Nokia 521) in 93003 - probably a little better coverage for me than Sprint - still not nearly what the wife's Verizon offers in coverage though.

Other than saving $70 a month - one of the reasons I switched is that T-Mobil has internet calling so even if I don't have cell service I can call wherever there is wifi. Everyone's needs are different, but that feature is huge for me, especially since I'm too cheap to sign up with Verizon.

I thought WiFi calling still used cell minutes?
 

Red Storm

Lifer
Oct 2, 2005
14,233
234
106
I thought WiFi calling still used cell minutes?

Well the new plans are all unlimited voice, but he means that it sends your call over Wifi. So you could be in the middle of nowhere with no cell coverage, but if you're connected to a wifi network you can make calls.
 

dlock13

Platinum Member
Oct 24, 2006
2,806
2
81
Don't have a clue about 16148 - but I just dropped sprint for T-Mobil (Nokia 521) in 93003 - probably a little better coverage for me than Sprint - still not nearly what the wife's Verizon offers in coverage though.

Other than saving $70 a month - one of the reasons I switched is that T-Mobil has internet calling so even if I don't have cell service I can call wherever there is wifi. Everyone's needs are different, but that feature is huge for me, especially since I'm too cheap to sign up with Verizon.

I thought WiFi calling still used cell minutes?

That's awesome to know. I have a question regarding their $30 prepaid plan. Does that allow WiFi calling?

Also, I got a free micro SIM from them a while back, and I just cut it down to the size of a nano SIM so I can try my iPhone 5 out on T-Mo. Question regarding that $30 plan.. Is it for high speed (4G/LTE) or am I stuck on 3G/2G? I really just want to see what kind of service I get before I make the complete jump.
 

Trombe

Senior member
Jun 30, 2007
213
2
81
That's awesome to know. I have a question regarding their $30 prepaid plan. Does that allow WiFi calling?

Also, I got a free micro SIM from them a while back, and I just cut it down to the size of a nano SIM so I can try my iPhone 5 out on T-Mo. Question regarding that $30 plan.. Is it for high speed (4G/LTE) or am I stuck on 3G/2G? I really just want to see what kind of service I get before I make the complete jump.

IIRC it allows WiFi calling but it will still eat into your 100 minutes, it's just a coverage thing if you can't get signal from their towers. The data is high speed for first 5GB. At the very least it's HSDPA+ "4G", though I haven't heard of anyone being denied access to LTE towers on prepaid if your iPhone has the AWS band for it.
 

jintoku

Junior Member
Jul 11, 2013
22
0
0
What's the deductible with the insurance included in the $10/month Jump plan? I have a $180 deductible with AT&T, which is pretty high I think.
 

lothar

Diamond Member
Jan 5, 2000
6,674
7
76
I think you're being far too optimistic about the re-sale value of these phones. I for one am trying to sell a like-new (literally not a single scratch) HTC One X, which 6 months ago was the HTC flagship phone, for $150, and can't.

You however also beautify the process of selling a phone. It takes time, effort, overcoming concerns about meeting a stranger (more worrisome if you're not a big guy), and luck.
You're being scammed.
http://swappa.com/search?q=htc+one+x
 

bearxor

Diamond Member
Jul 8, 2001
6,605
3
81
What's the deductible with the insurance included in the $10/month Jump plan? I have a $180 deductible with AT&T, which is pretty high I think.

It is whatever the phone costs for new/upgrading customers.

If you lost your phone now and wanted to replace it and you wanted, say, a Galaxy S4, you would pay $149.99 and then begin paying the $20/mo to pay it off. Provided you're on the Value Plan, of course (which, if you switch, you would be).
 

Red Storm

Lifer
Oct 2, 2005
14,233
234
106
He said One X not a HTC ONE

There's several One X's in there, all of them over $150.

He either lives in the middle of no where (bad reselling market), is not being honest about the condition, is bad at making sale posts, or something else I can't think of.