System won't boot after W32-RPC virus msg

[BCinSC]

Girl in next cube got a message on screen about system being infected with W32-RPC virus, but I don't think it came from Norton Antivirus we have installed. She clicked the pop-up and when she subsequently declined to download some file, the machine hosed. WinXP Home comes up in boot menu, but no matter what I choose (Normal, Safe Mode, Last Known...) it always reboots within seconds and comes back to screen. Any idea what's going on?

 

[BCinSC]

Anyone?

 

[MercenaryForHire]

That's what you get for clicking a popup.

- M4H

 

[BCinSC]

Well, duh. Not helpful. Is it known whether this pop-up screws the pooch regarding hard drive?

 

[BCinSC]

Interesting side note: ran System Setup and it has a basic diagnostic tool to test IDE drive. Get "Completion Code 7 Dirve Replacement Recommended"

 

[BCinSC]

Interesting update: Turns out XP and PCAnywhere 10.5 have a compatibility problem that appears in somewhat rare cases. If CHKDSK is set to autorun at boot (bad shutdown or intentional), Gernuwa.sys causes system to constantly reboot. Here's KB entry: FUBAR