System errors in Event Viewer

substance12

Senior member
Nov 6, 2000
633
0
71
winxp, 400sc, 512ram... and crashing

in the event viewer in XP, I'm getting 2 errors at start up in "System" that I need help addressing.

1) The Human Interface Device Access service terminated with the following error:
The specified module could not be found.

2) The Routing and Remote Access service terminated with service-specific error 711 (0x2C7).

My system is still crashing unexplainably and I do not know why.
 

MrChad

Lifer
Aug 22, 2001
13,507
3
81
From EventID.Net

Service: "Human Interface Device Access" - From a newsgroup post: "The following error will occur if any of the following three files are missing, namely: ?hidserv.dll?, ?mouhid.sys?, and ?mouclass.sys?. Error description: ?Could not start the Human Interface Device Access service on Local Computer. Error 126: the specified module could not be found?. To fix this problem extract ?hidserv.dll??, mouhid.sys? and ?mouclass.sys? from the file ?drivers.cab?, located on the Windows XP Setup CD to "<SystemRoot>\windows\system32\".
1. Insert Windows XP Setup CD.
2. Browse to <CDROM drive letter>:\i386\drivers.cab
3. Double click the ?drivers.cab? file. The compressed files in the ?.cab? file will be listed.
4. Copy the three files to ?<SystemRoot>\windows\system32\?. Reboot the computer".

If files are missing and you are getting system crashes, I would:

1. Backup your data immediately.
2. Check your RAM and hard drive for possible hardware failures.