Symantec Ghost 2002 and Windows XP Home

HdwGuy

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Oct 23, 2000
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I would like to present some of the problems with the current version of Ghost and windows XP and invite comment on the subject. The real problem I have with Ghost is that it is not totaly compatable with Windows XP! I installed a new mother board last month and installed XP Home Edition from scratch and all my other programs and data. Then I backed up with ghost under dos the NTFS partition. Under NTFS you are not able to read the disks in Windows XP ( it gives a warning that cd disks spaps MAY be required after the image is made) I could not get it to read after 20 swaps! Then my hard drive failed last Wednesday morning. I purchaced a new hd and formated it with Gdisk a fat 32 partition. Ghost WILL NOT RESTORE a NTFS image to a fat32 partition! Gdisk will NOT format a drive in NTFS! You have a backup that is worthless!!! This is very troubling in that I sent a e-mail question to Symantec two weeks before this happened about this very senerio!! I was assured that it would work! THEY LIED! In order to have compatibility in Ghost I suggest that your disk be fat32 or get another backup soulition. I welcome any coments to the above.
 

Shagga

Diamond Member
Nov 9, 1999
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Sorry to hear youe having problems. I too am a little annoyed with Norton's Ghost 2002. Although I am able to back up NTFS drives no problem at all, providing one of my 3 HD's is formatted as a FAT32 file system that is. I was reading the FAQ's on Norton's Web site the other day and got a better understanding of it's limitatons.

1) In DOS, NTFS is not recognised. I know we all know that.
2) If you want to back up either FAT32 or NTFS drives you need a FAT32 partition and/or additional drive to store the image on.
3) Although I have not tried it, some CD writers are supported and it is possible to burn the Image straight to the CD and not store the image on the HD.
4) A lot of people recommend Drive Image by PowerQuest.

It is a great piece of software but it has it's limitations. Even the Ghost Enterprise version has the same limitations as the home versions. :frown:
 

LoverBoyJ

Senior member
Mar 22, 2001
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Sorry to hear your problem,
I have tried the evaluation version of Ghost Corporate Edition Ver 7.5 Linky :) and it worked perfect to do a backup directly to a CDRW, I tried in on WinXP Home and Pro.
 

NicColt

Diamond Member
Jul 23, 2000
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ok I've read multiple threads on this NTFS/Ghost thing, so let me understand this once and for all.

are you saying that you can only save an NTFS backup or image on a (CD) or FAT32 drive only?

and

If you restore an NTFS back up or image (either from CD or FAT32 drive), you can only restore them on a FAT32 drive correct ?

then once the image is restored can you not go and NFTS that drive ?
 

Shagga

Diamond Member
Nov 9, 1999
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ok I've read multiple threads on this NTFS/Ghost thing, so let me understand this once and for all.

are you saying that you can only save an NTFS backup or image on a (CD) or FAT32 drive only?

That is Correct.

If you restore an NTFS back up or image (either from CD or FAT32 drive), you can only restore them on a FAT32 drive correct ?

then once the image is restored can you not go and NFTS that drive ?

No that is not true. You can restore to an NTFS Drive.

:)
 

HdwGuy

Member
Oct 23, 2000
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No what I am saying is that if you make a backup with a NTFS boot partition ( ie c:) using Ghost 2002 it will make the backup! But! Gdisk the format companion program included in the Ghost package WILL NOT format the disk NTFS! ( neither will fdisk and format either) When trying to restore then the image will not restore to a fat32 boot partition ( ie c:) IT will only restore to a NTFS boot partition! This is a catch 22 sitiuation! You cannot format NTFS and restore the image from cd-r backup!!!!!! This version 2002 is susposed to the compatible with Windows XP !!!! It is not!!!!
 

Bglad

Golden Member
Oct 29, 1999
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If you restore an NTFS back up or image...

Your confusion is based on this statement. Ghost will backup and restore NTFS just fine if you use disk to disk copy. The limitations only come into play when you are using image files.

Don't mean to rain on your rant but this has been discussed extensively here for the past 60 days.
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
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> You cannot format NTFS and restore the image from cd-r backup!!!!!

Err, you shouldn't need to format the drive before reloading the image....
Bill
 

NicColt

Diamond Member
Jul 23, 2000
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>this has been discussed extensively here for the past 60 days.

I know but it is confusing at times and that's what were trying to understand.

>Ghost will backup and restore NTFS just fine if you use disk to disk copy. The limitations only come into play when you are using image files.
>When trying to restore then the image will not restore to a fat32 boot partition ( ie c:) IT will only restore to a NTFS boot partition!

again... If I understand this correctly.

You can only save an NTFS backup or image on a (CD) or FAT32 drive only <That is Correct>

and you can backup and restore NTFS no problem if you use disk to disk copy.

However to restore an NTFS image, it will only restore it to an NTFS boot partition. but then you say "You cannot format NTFS and restore the image from cd-r backup!!!!!! "

Please understand my confusion,

If you can and have an NTFS image on cdr then how can you restore that image if it can only be restored on an NTFS boot partition, but then cannot format NTFS and restore the image from cdr backup. ?

what I'm trying to say is, if you have an NTFS image how do you restore that image.
 

Bglad

Golden Member
Oct 29, 1999
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It can't be done.

Yes it is stupid.

Yes it is not documented well.

Yes I believe it is bordering on fraudulent misrepresentation.

But... noone wants to comment much anymore because it has been discussed so much already.

It looks like you've already got it. Dos can't write to NTFS so when Ghost is writing directly to disk (not using sector by sector copy), it can't do it to NTFS. If you know its been discussed a lot already, run a search on Anandtech for Ghost and read the threads. It explains all including many details from bsobel who works for Symantec. If you are still confused go to the Symantec site. Goto the Ghost help section and run a search for NTFS. The first or second document that comes up addresses this and should answer all questions.

You got screwed. So did I. I decided $50 wasn't worth the aggrevation and bought Drive Image. Problem solved and because of this I will never use Ghost again. I suggest you do the same.
 

HdwGuy

Member
Oct 23, 2000
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This came from Symantec

Author: Stephen May [Symantec]
Date: 08:27 AM, May 18 PDT
Subject: Re: Fixing Ghost 2002 compatibility

Hello Bart,

Thank you for using our Online Discussion Groups.

Bart, if a destination drive is formatted NTFS, Ghost will be unable
to write an image to that location. As a DOS program, Ghost can access
only the partitions that DOS can access. Because DOS cannot write
directly to NTFS partitions, Ghost cannot store images on a local NTFS
partition. Since NTFS is a secure File System you cannot access it via
DOS. This is not a limitation of Ghost, but rather a limitation of
DOS. Ghost is simply playing by Microsoft's rules by not breaching the
security built into the NT file system.

You can create an image of a local NTFS partition and store it on a
FAT32 partition.

Please let us know if we can provide more assistance to you on Ghost.

Thank you,

Stephen May
Symantec Online Technical Support

If like me you are using a CD-R backup soluition then fat32 is the only way to make Ghost 2002 work.
 

Bglad

Golden Member
Oct 29, 1999
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Its all BS. They either want you to buy the enterprise edition or couldn't get an NTFS working version out soon enough to compete.

We've heard it all already. You're preaching to the choir.
 

BT7990

Senior member
Feb 19, 2000
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HdwGuy The email they sent to you is about when creating the image, not restoring it. It will only write to Fat32 when it creates it, which we all know.

But when you want to restore it to a drive, no need to format the intended drive or partition-just restore the image to it. It will restore it to an NTFS partition





 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
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> But when you want to restore it to a drive, no need to format the intended drive or partition-just restore the image to it. It will restore it to an NTFS partition

Thank you, I tried to point that out but I think I was lost in the stampede ;)
 

NicColt

Diamond Member
Jul 23, 2000
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confusion finally cleared.

>You can only save an NTFS backup or image on a (CD) or FAT32 drive only <That is Correct>
>when creating the image, not restoring it. It will only write to Fat32 when it creates it, which we all know.

The original question was.
>Ghost WILL NOT RESTORE a NTFS image to a fat32 partition! Gdisk will NOT format a drive in NTFS! You have a backup that is worthless!!!
HdwGuy must have meant "You have an IMAGE that is worthless!!!"

Then my question was
>if you have an NTFS image how do you restore that image.

The answer is
>no need to format the intended drive or partition-just restore the image to it. It will restore it to an NTFS partition

So is this statement correct ?

You can create an NTFS image on cdr or fat32 only and can then restore that image on an already formated NFTS partition.