- Dec 4, 2003
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I do not know how common this is as I have seen exactly 1. But just in case, I am posting to help save some time. You may not see it. I am not sure if there was anything my step-daughter did to help this happen.
Scenario, lappie with XP Home SP2 loaded. Autoupdate is on. Last night was the first time it had been powered on since 10/18. On 10/18, it got the latest hotfixes (per its logs).
As the system logs in, all the tray icons load and it is ready for use. About 1 minute later, a popup error would appear with SVCHOST having an error at xxxxxxxx calling 00000000 in msi.dll (sorry, did not write it down, but we have all seen them). You would then get the OCA message about a Generic Service caused an error and would you like to report it. IF you clicked OK on the SVCHOST system modal box, Explorer and any apps running in Explorer's shell would no longer respond. Clicking Cancel would work ok.
Problem: The security fix: Vulnerabilities in Microsoft XML Core Services Could Allow Remote Code Execution (924191) failed to load correctly. If you open the Windows Update tray item, it will eventually show you that it needs to load. And if you try to load it through the update, it will usually fail with the SVCHOST popup.
Why this makes sense? Well, most of the hotfix stuff is now XML. If a XML fix fails...
How I fixed it: I went to IT Pro page for security fixes and opened October http://www.microsoft.com/technet/security/bulletin/ms06-oct.mspx. I then went to the bulletin and loaded it http://www.microsoft.com/technet/security/Bulletin/ms06-061.mspx
After manually loaded the fix and restarting, everything will be back to normal. The updater may try to load it again, but it is now fixed.
Scenario, lappie with XP Home SP2 loaded. Autoupdate is on. Last night was the first time it had been powered on since 10/18. On 10/18, it got the latest hotfixes (per its logs).
As the system logs in, all the tray icons load and it is ready for use. About 1 minute later, a popup error would appear with SVCHOST having an error at xxxxxxxx calling 00000000 in msi.dll (sorry, did not write it down, but we have all seen them). You would then get the OCA message about a Generic Service caused an error and would you like to report it. IF you clicked OK on the SVCHOST system modal box, Explorer and any apps running in Explorer's shell would no longer respond. Clicking Cancel would work ok.
Problem: The security fix: Vulnerabilities in Microsoft XML Core Services Could Allow Remote Code Execution (924191) failed to load correctly. If you open the Windows Update tray item, it will eventually show you that it needs to load. And if you try to load it through the update, it will usually fail with the SVCHOST popup.
Why this makes sense? Well, most of the hotfix stuff is now XML. If a XML fix fails...
How I fixed it: I went to IT Pro page for security fixes and opened October http://www.microsoft.com/technet/security/bulletin/ms06-oct.mspx. I then went to the bulletin and loaded it http://www.microsoft.com/technet/security/Bulletin/ms06-061.mspx
After manually loaded the fix and restarting, everything will be back to normal. The updater may try to load it again, but it is now fixed.