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Suspend To Ram problem

thebeyonder

Member
relevant data:

Gigabyte GA-MA69GM-S2H motherboard
onboard ATI video
ATI PCIe graphics card
2 monitors
WinXP SP2

issue: Suspend To Ram no workie

details:


2nd monitor disabled,

with BIOS set to "Suspend-To-Ram", I tell Windows to suspend and it goes into what appears to be a locked up "power on" suspend state. fans on, power on, power light on, hdd light off. try to get it to resume and it won't. pressing power button momentarily turns off computer.

with BIOS set to "Suspend-To-Power-On-State", that works as advertised: fans on, power on, power light blinking, hdd light off. pressing power button momentarily resumes desktop.

Hibernate works irregardless.


2nd monitor enabled,

doesn't matter which BIOS setting, I tell Windows to suspend and it goes into what appears to be a locked up "power on" suspend state. fans on, power light on, hdd light on. try to get it to resume and it won't. pressing power button momentarily is nonresponsive. have to either turn off with power button, or use the restart button.

Hibernate gives BSOD w/ error about ati2mtag.sys, so this is probably the cause of issues when the 2nd monitor is enabled.


discussion:


I narrowed down the issue with the 2nd monitor, and I mention it because of the outside possibility that it still might be the cause of the main issue: even with the 2nd monitor DISabled, why won't it go into Suspend-To-Ram. I don't know how to read a minidump file (unintelligible with notepad), and SystemProperties/StartupAndRecovery/SystemFailure.AutomaticallyRestart is unchecked for troubleshooting. otherwise it would automatically restart under any of the above scenarios, hibernate or suspend.

resolution:

?
 
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