Suspected PSU Issue

sbaker899

Junior Member
Jun 26, 2003
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When I first setup my PC the video card was a 64Mb Radeon VE/7000, and the system ran fine. However, I decided this card wasn't adequate for my gaming needs and so upgraded to a 128Mb Geforce3 Ti200 - here's where the problem began. After installing this card I started experiencing system lockups when running any 3D application (i.e. any game, 3D Mark benchmarking software, etc.). After much messing around I was able to significantly reduce the number times this would occur by first reducing AGP speed from 4x down to 2x on my old motherboard, then on my new one by increasing the voltage to the AGP slot by 0.1V.

However, recently this old problem resurfaced and I have been suffering these lockups frequently - this happened to coincide with me upgrading from Direct X 8.0a to version 9.0, thus I suspected that my Geforce3 card didn't like DX9. Convinced it would solve the issue I purchased a new graphics card - a 128Mb Radeon 9700 Pro, but unfortunately I still have the same issue. Only now, as well as freezing the system will sometimes lose video signal from the PC or it will just reboot itself.

To be more specific about the actual main error, what happens is that the video just freezes but the sound that was playing at the time will just continue playing. I don't mean really mean looped sound but the sound from that exact moment when the crash occurred just keeps going - hard to describe really. Then of course since the Radeon 9700 went in I have the loss of signal and reboots as well.

Here's what I've pretty much ruled out:

-Motherboard Issue: I've had this problem on two different motherboards now (Gigabyte GA-7VTXE+ and Gigabyte GA-7VAXP).
-Graphics Card Issue: Though there was no crashing with my first card I find it highly unlikely that both my Geforce3 and Radeon 9700 are faulty.
-Conflicts: This seems unlikely as I've tried running the system with virtually all other devices removed and still had the problem.
-CPU Issue: I don't think this is the problem as I would expect to be seeing lockups in normal Windows operation in my experience with faulty CPU's, and I've never once had a lockup other than in a game or 3D benchmarking program.
-RAM Issue: I have two 256Mb DDR266 sticks and have tried running one at a time, the problem still occurs.

All this (apart from leaving me very frustrated!), leaves me thinking that perhaps the problem lies with my Power Supply Unit not getting enough power to the Geforce3/Radeon 9700 cards (remember no crashes with older Radeon). My PSU is 300W, which I realise is the minimum recommended for these cards but my thinking is that perhaps I have a sub-standard one? I am thinking of getting a 400W PSU to replace it, and basically the point of my post is to get more opinions/advice based on what I've said before shelling out yet more cash on this!

Any advice is much appreciated!
 

sbaker899

Junior Member
Jun 26, 2003
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Thanks a lot, link was very helpful. Going on what I've said above though, would you agree that the PSU is a likely cause of my problem?
 

microAmp

Diamond Member
Jul 5, 2000
5,988
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A couple of things I would try is leave the case open in case of over heating issue. Trying different drivers for the video card, even though it was with 2 video cards, and a BIOS update.

Also, if you can try a different power supply that is borrowed from a friend. Just make sure it's not a Dell power supply or you'll fry the mother board.
 

microAmp

Diamond Member
Jul 5, 2000
5,988
110
106
Want to also add, try unplugging as many componets as possible, sound card, NIC, TV tuner, extra HDD, extra CD-ROM's, etc. Just leave 1 HDD, 1 CD-ROM (if game requires a ROM), video. See if you have any problems then.....
 

Sideswipe001

Golden Member
May 23, 2003
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Did you completely uninstall the old video drivers from your system when you upgraded the video card?

It could be crashing as a result of the drivers conflicting.
 

sbaker899

Junior Member
Jun 26, 2003
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Yes, old drivers were fully removed and also checked for any remaining registry entries after this.

I have just put in a borrowed 400W Xeon PSU with 25A on the 12V rail... will go out and leave a game running for a few hours and see if it's still going when I return (UT2K3 has proven efficient at crashing my system).

Cheers for the advice, I'll post back with how I get on :)
 

sbaker899

Junior Member
Jun 26, 2003
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Ok, heres how it went - I left my machine running a game all night without a crash, then after a few minutes of play in the morning a lockup occurred. Upon trying a couple more times, first the machine rebooted, then another lockup.

The PSU I am testing with now is actually a pretty decent one afterall - 400W with 25A on the 12V rail, so this would seem to rule out aPSU problem to me, would you agree?

My thoughts have now turned to the CPU. Though it is not overheating, I have some different HSF's I can try to see if they have any impact, then I can also see about borrowing a CPU for testing.

Another I noticed just before my machine rebooted following the night's testing - the reboot occurrred while in UT2003 with the game paused and some of the menu items began flickering a couple of seconds prior to the reboot. I've been wondering if it's of any significance? Perhaps it may be worth giving the Geforce 3 a go on this PSU as well.

Also my Radeon is actually 9700 standard, not a Pro - Windows is just picking it up as a Pro in device manager incorrectly though clock speeds seem to be as they should when using Sapphire's Redline utility. I have been unable to visit the Sapphire (manaufacturer of board) website unfortunately to see if this an issue. Site is down

Any thoughts?
 

sbaker899

Junior Member
Jun 26, 2003
5
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An update:-

My thoughts about the CPU turned out to be right it would seem - had the machine running games all day w/o incident on a borrowed CPU, so went ahead and got hold of a new one for myself. Thanks a lot for your help!