Surface 2 vs Venue 11 Pro 5130

Ravynmagi

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Jun 16, 2007
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I've been looking for a relatively cheap 2-in-1 tablet for light duty tasks like web surfing, typing, email and Office apps. And I bought both the Surface 2 and Venue 11 Pro to compare since they are similarly priced.

Microsoft Surface 2 (32GB): $450
Type Touch 2 Cover: $130
total price: $580

10.6 inch 1920x1080 display
1.7GHz quad core Tegra 4 (A15 ARM)
2GB RAM, 32GB eMMC
1.49 pound tablet, 2 pounds total
kickstand in tablet
backlit keyboard
10 hours battery


Dell Venue 11 Pro (64GB): $458 (Amazon sale, retails for $500)
Dell Venue 11 Pro Mobility Keyboard: $145 (retails for $160)
total price: $603 (YMMV)

10.8 inch 1920x1080 display
2.4GHz quad core Atom (Intel Baytrail)
2GB RAM, 64GB eMMC
1.57 pound tablet, 3 pounds total
secondary battery in keyboard
removable battery in tablet
12-15 hours battery with keyboard (I think Dell's website is vague on this).


First Day Impressions:

For my first impressions I'm going to avoid talking about the software or performance because I'm having a hell of a time getting drivers updated on the Dell, so I'll save that until I figure out what is going on. This will mostly be about the hardware.


Feel In Hand.

Both tablets feel pretty good in the hand. The Dell does have a little more heft to it that's noticeable. And it's physically a little thicker, wider, and taller, but not by much. The Dell feels really nice because of it's soft touch plastic and more rounded edges. There are a couple docking holes on the bottom edge, but they are not felt while holding it (large holes on tablets can be noticed when held).

The Surface feels lighter and slimmer. The magnesium metal body feels premium and very solid, but cold to the touch too, which I think feels less inviting that a soft touch material. There is a plastic strip on the top edge that wraps from the back over to the edge of the glass. And if you are particularly OCD you'll notice the plastic and metal seems are not quite even. But the unevenness isn't enough to feel while holding.

Both tablets feel good in the hand. But the Surface wins slightly here because of the light weight. The Dell does feel much better than I thought it would this was closer than expected.


Windows Button.

I had some Clover Trail tablets last year with capacitive buttons and any slight brush near the button would send me back to the home screen. When I got the Surface 2 I was really impressed with how much they've improved the capacitive button. It seems much better at distinguishing the differences between real pushes and accidental touches. I can run my finger over the button and not trigger it. The base of my thumb and grip the tablet it next to the button and not trigger it. And when I do tap on it intentionally it works. And I was impressed that the Dell Venue 11 Pro seems to be employing the same kind of button. Both behave exactly identically. So this is a draw.


Speakers.

The Surface 2 speakers just suck. Maybe it's a defective tablet, not sure. They are not very loud, which I have read is normal. My speakers also seems to hiss and pop quite a bit at higher volumes, but I need the higher volumes to hear anything.

The Dell is a complete 180. These are loud speakers and they sound good for a tablet. I didn't hear any weird hissing or popping at max volume. And it completely drowns out the Surface 2 when I have both playing at once. Love the Dell speakers.

Dell the clear winner here. Though a chance my Surface 2 might have defective speakers.


Laptop Viewing Angles.

The Surface has a kickstand with two fixed viewing angles. The first angle is okay-ish when it's on the desk, but the second angle goes back further making it great on the desktop and especially great on the lap where I need to look down more.

The Dell's keyboard dock has a variable angle hinge. However it only tilts back as far as the first angle on the Surface. They are exactly the same. Unfortunately the Dell won't tilt back any further, so not as comfortable a viewing experience as the Surface.

Surface 2 wins at viewing angles.


Lap Test.

I like a screen that tilts back so I can see the screen better on my lap. However I thought I'd also mention how these two devices rest on my lap. Both have issues regular laptops don't.

If my lap is relatively level the Dell rest there just fine, though awkward to see the screen at that angle. But the Dell is a little more top heavy and if my lap is reclined a bit the tablet starts to fall back. Keeping my hands on the keyboard or tilting the screen forward when I take my hands counters this issue.

The Surface's issue it requires more surface space on my lap to rest upon, because it needs room for the keyboard laying out infront of the tablet and the kickstand sticking out behind it. The Dell requires 7 inches of lap space from front to back of keyboard. The Surface requires 11.5 inches of lap space from front of keyboard to the second position of the kick stand (10 inches using the first angle). So the kickstand rests right on my knee cap if I have my feet on the floor, just barely fits my lap.

I'm calling this a draw. The Dell can often be wobbly on the lap and the Surface just barely fits the lap.


Keyboard.

While the Surface 2 is physically smaller than the Venue 11 Pro, it's keyboard is actually bigger. And it has a stiff bottom, so I can type with it while on my lap without any problems. The keys are backlit, so easy to see at night. However I don't like the lack of spacing between keys. I type by feel and when my fingers move from their home row position to find a key, I sometimes get lots because there is little distinction between the keys. Also there is very little travel. However I'd so far as small and thin as the keyboard is, it's pretty amazing and I can still type pretty good on it. I'd like to see more spacing between the keys though.

The Dell keyboard is a little smaller, but it feels more comfortable to type on. It feels like the keys have about twice as much travel space (it's a much thicker keyboard of course) and the gap between the keys make them each feel distinct and easy to find while touch typing. I wish it was backlit, but otherwise is a very impressive keyboard. And I've had a hard time finding impressive keyboards on Atom based tablets.

Dell wins this.


Display Quality.

Both displays are quite right. Not sure, but side by side the brightness looks about the same indoors (haven't tried these outside yet). I went to http://www.lagom.nl/lcd-test/ to do some eyeball tests of the two displays and the Dell won in every possible way, surprised me.

Contrast looked better on the Dell. Both seemed the same on the Gamma calibration test, which was quite off according to the test, black level and white saturation the Dell did better. On the gradient test the Dell also did better, gradient looked even while the Surface has distinct banding. I also noticed that the colors on the Surface look more washed out, the Dell has better looking saturated colors.

Not running this test, I feel the Surface 2 display looks just fine. So I wouldn't be too worried about the Surface 2 display. But the Dell definitely won this test.



Software, Touch sensitivity, Pen, etc.

Hopefully I can get these driver and software issues sorted out with the Dell tomorrow. I'm noticing some performance problem, some touch sensitivity issues, and such with the Dell, I'm really hoping once everything is updated, these issues will be sorted out.

But one thing is certain, the Surface 2 was a much easier system to setup and update. Something that attracts me to the Surface is this is kinda like Microsoft's version of Nexus tablet. Microsoft seems to be doing a great job updating it and making sure it's very easy to update.

Sorry, I'll have to re-read this tomorrow to check for typos and errors, I'm too sleepy to proof read. :p


Edit: Forgot to add my opinion on the keyboard, just added it.
 
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Ravynmagi

Diamond Member
Jun 16, 2007
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Regarding the issues with the Dell Venue 11 Pro I eluded to yesterday...

The problems began with the My Dell tool. When I click on Drivers it normally should send my service tag information to the website and land me right on the driver download page for my device. And I can confirmed this worked fine in the past on my other Dell Venue 8 Pro. However it's not working now, and it's not just on this tablet, I tested it again on the DV8P and it's not working there either. Also if I type in the service tag into the website and click submit, nothing happens. Even if I test it from my desktop system it doesn't submit the service tag. Also the Analyze button causes a website error.

I can get to the drivers the manual way by drilling through the categories until I find my model of device. However the website is behaving extremely slowly getting to the drivers and even expanding the categories. IE sometimes gives me an error that the server script is not responding. Something majorly messed up on Dell's support website.

After getting the drivers downloaded, I could not install the Touch Panel firmware update. It error'ed out saying touch controller not found. I tried again, rebooted and tried, not working.

Meanwhile I'm also noticing some touches are not being registered, some touches are registering twice (a problem while using the on-screen keyboard), the pen input is very poor and keeps writing after lifting the pen off the screen, and the erase button doesn't work. I use this same pen on my DV8P and it works much better, so not a bad pen this time.

I decided to do a full factory reset of Windows. This took a couple hours to completely and redownload all the updates. This time I was able to install the touch panel firmware update. Unfortunately there is no improvement in the touch panel. Also the firmware was from Dec 5th, which seems oddly old considering all the issues people seem to have with touch and pen on these tablets. The DV8P got another firmware update just this month.

And speaking of updates. Dell had 3 different utilities for downloading updates. "My Dell" provides a link to the website. "Dell Update" runs in the system tray, but when I tell it to check for updates it never seems to actually find anything. And not installed by default, but found on the drivers page, is the "Dell Client System Update", which actually seems to work the best, but for some reason not even present out of the box.

Holy crap Dell, you need to get this update mess sorted out.


Sadly after eventually getting all the updates installed. I'm still experiencing problems with the touch and pen input. There was no improvement, some touches don't get registered while others get registered twice. Writing with the pen causes lines to trail between characters because it continues writing after lifting it from the glass, and the erase button still not working in OneNote (haven't tested other apps yet).
 

Ravynmagi

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Jun 16, 2007
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I am using the on screen keyboard on the Dell to post this. I'll do a test of just tapping all the keys in a row to see how often the double registering happens (so far not yet inn this text -- hah, spoke too soon).

qwertyuiopasdffghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnm
qwwertyuiiiopasdfghjklzzzxcvbnm
qqwertyuiopasdfghjklzxcvbbnnm
 

Ravynmagi

Diamond Member
Jun 16, 2007
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Back on a real keyboard. "inn" got a double n tap, "hah" seems to have missed my last a tap, but I won't say it couldn't have been human error.

The qwerty taps however were very careful and deliberate. And there are a few double registered during that short example, even a triple register once. I haven't had anything like this with the Surface 2 or really any tablet display I can remember. And I'm not using a screen projector and the display is clean.
 

Ravynmagi

Diamond Member
Jun 16, 2007
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The same test on the Surface 2 screen.

qwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnm

Not that I want to use the on screen keyboard that badly. But it highlights the touch issues on the Dell.
 

Zaap

Diamond Member
Jun 12, 2008
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Great review. Thanks for taking the time for such detail.
You mention pen- does the Dell have a pen option?

Weird issues with the Dell.
 

Canbacon

Senior member
Dec 24, 2007
794
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I wonder if the miss typing on the Dell illustrates the difference in capacitive matrix setups they have. If you look closely on the Surface (at least on my Surface 1 Pro) you can see the little dots for the registration points.
 

Ravynmagi

Diamond Member
Jun 16, 2007
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Great review. Thanks for taking the time for such detail.
You mention pen- does the Dell have a pen option?

Weird issues with the Dell.

Dell uses a Synaptics digitizer on the Venue 8 Pro and 11 Pro. And they sell the active pen separately for $35. It's a nice feeling pen with an aluminum body and soft touch plastic end, normal sized so writing with it should feel normal. But no place to store the pen when finished with it.

I think this might be one of the first tablets with the Synaptics digitizers and it has been a rough start. Definitely not a mature digitizer.
 
Jan 6, 2013
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If you google search the pen on the dell venue 8 pro, you'll find many negative reviews. It was so bad they stopped making it and decided to redesign it. My understanding is the redesigned pen is maybe just now coming out?

It is one of the reasons I decided to switch from the dell to the surface pro. My return period was running up and I didn't have confidence the pen would get fixed in time.
 

Ravynmagi

Diamond Member
Jun 16, 2007
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Oddly the pen works better on my Dell Venue 8 Pro, than it does the 11 Pro. And I have the newest A01 pen manufactured in February. The pen is mediocre on the 8 inch model, and just plain old bad on the 11 inch model. Which is weird, because I've heard some people say the opposite. Probably just inconsistencies in the Synaptics digitizer.
 

Ravynmagi

Diamond Member
Jun 16, 2007
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Anyway... I've decided on the Surface 2 over the Venue 11 Pro.

What swayed me in favor of the Surface 2...
+ Better viewing angle on desk or lap.
+ Lighter weight.
+ Backlit keyboard.
+ Better touch response.
+ Easy setup, Microsoft "Nexus" like experience.

The Venue 11 Pro is a better laptop, the keyboard feels better and it's more powerful and can run desktop apps that the Surface 2 can't. But for my needs I believe I'll be okay with these sacrifices. The Surface 2 was just so much less hassle.

I will need to take my Surface 2 back to the Microsoft store and see if I can get an exchange, because I'm pretty sure the speakers not working properly.
 

DaveSimmons

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Aug 12, 2001
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Thanks for taking the time to post all this. The note below is just a warning to anyone considering the Surface 2, not a criticism of your choice.

The problem with the Surface 2 is you can only run windows "RT" metro apps that have been written for it. No standard Windows desktop applications.

Firefox? They dropped Metro support after finding only 1,000 users worldwide were using the beta, out of millions of beta users.

Surface 2 Pro is a great if hideously expensive choice for a tablet. With the RT - only plain Surface 2 you need to look very carefully at what apps are available, and not expect to ever find any new ones. Also don't assume your existing apps will get updates.
 

Ravynmagi

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Jun 16, 2007
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I thought strongly about going with the Surface Pro 2. But in the end I decided the lighter weight, longer battery life, and saving $550 outweighed my occasional need to run an x86 app. But that's just for me, I agree Windows RT isn't good for everyone.
 

bearxor

Diamond Member
Jul 8, 2001
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Thanks for taking the time to post all this. The note below is just a warning to anyone considering the Surface 2, not a criticism of your choice.

The problem with the Surface 2 is you can only run windows "RT" metro apps that have been written for it. No standard Windows desktop applications.

Firefox? They dropped Metro support after finding only 1,000 users worldwide were using the beta, out of millions of beta users.

Surface 2 Pro is a great if hideously expensive choice for a tablet. With the RT - only plain Surface 2 you need to look very carefully at what apps are available, and not expect to ever find any new ones. Also don't assume your existing apps will get updates.

I think you're being overly pessimistic about the RT situation.

RT isn't going away. It's merging with Windows Phone. If anything, the app situation on RT is about to get a lot better.
 

Ravynmagi

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Jun 16, 2007
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I did a swap of my Surface 2 at the Microsoft Store to see if the replacement would have better sounding speakers. Unfortunately it sounds exactly the same. I guess the conclusion I can draw is Surface 2 tablets have rather poor sounding speakers. Kinda surprised. Unfortunately it's impossible to even test this in store because it's so noisy in there and the speakers don't get that loud.

I'd say over 75% volume I start to hear the hiss. I used a decibel meter to test my $200 Nexus 7 vs the $450 Surface 2 (sorry, Venue 11 Pro is already on a UPS truck heading back to Amazon). Both were very close in loudness with the Nexus 7 seeming to be slightly louder at 72dB and the Surface 2 at 70dB. And the Nexus 7 sounded much better and had no hiss at maximum volume.

And as I mentioned earlier the Dell Venue 11 Pro did have great sounding speakers.

Poor sound quality won't be a deal breaker on the Surface 2, I can still hear dialog and the hissing isn't too bad. I do wonder if the Surface Pro 2 has this, because I don't remember the Surface Pro 1 having sucky speakers. So maybe Microsoft is just cutting corners on the speaker quality of the cheaper RT tablets, not sure.
 

quikah

Diamond Member
Apr 7, 2003
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Ok, now you should buy the Nokia 2520 with its keyboard and see which is better. Tegra4 vs snapdragon 800. :)
 

Ravynmagi

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Jun 16, 2007
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Ok, now you should buy the Nokia 2520 with its keyboard and see which is better. Tegra4 vs snapdragon 800. :)

Haha... I don't want to push my luck at the Microsoft Store.

The Nokia 2520 was never really in the running for me. The slippery glossy plastic back is a huge deal breaker for any tablet to me. Also do not care much for folio keyboard style cases that I need to snap the tablet into, it's not a single motion quick release that I prefer with 2-in-1s (even the Venue 11 Pro was quite easy to dock and undock by the way, I forgot to mention).

If I return the Surface 2 for anything, it might be either to upgrade to the Surface Pro 2 for the ability to run x86 apps (and hopefully better speakers) or maybe just to wait for 4GB Baytrail tablets.

Though regarding the latter, that it still dependant on something designing a good 2-in-1. Most of my complaints about existing Baytrail tablets isn't the 2GB of RAM (though more is definitely desirable).

ASUS T100: Too cheap and flimsy.
ASUS T300LA: Keyboard dock doesn't tilt display back far enough, keyboard charged separately.
Dell Venue 11 Pro: Keyboard dock doesn't tilt display back far enough, touch input issues.
Lenovo Yoga 2: Poor quality keyboard.
Lenovo Miix 2 10: Delayed in the US, concerns about view angle and keyboard quality.
HP Omni 10: No keyboard dock.
HP Spectre 13: Slippery plastic, poor docking mechanism, slightly subpar screen.

So far of the next batch of Baytrail 4GB tablets, I've not seen one that's impressed me...

HP ProPad 600: No keyboard dock I can see.
HP ElitePad 1000 G2: Uses folio snap-in keyboard case.

Think those are the only two that have been announced so far. Someone mentioned a Fujitsu 4GB Baytrail tablet too, but it's an absurdly expensive business class device. I think we are waiting on the Windows 8.1 Update 1 to address the connected stand-by issue with 64 bit Atoms first before we see these tablets launch.
 
Jan 6, 2013
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Thanks for the comparison. After purchasing my Surface Pro 1, and thinking that I would use desktop mode occasionally. I honestly find that I rarely use it. A surface 2 would have worked in most of my use cases just fine. But I really wanted the stylus :) So Surface Pro won out.