Sudden Dropoff In DL Performance

[cold2000us]

I recently bought a new computer that I installed windows on by myself. I am finding something very annoying with it. I will have a download going at around 390kb and it will keep running like that. The problem starts when I do anything with my PC. Running an explorer cuts my speed down to 250 and even when I windows it goes down. On my old PC this didnt seem to happen. Now I know this isnt the most important of issues but just something I find annoying. If anyone can help me stabalize my speed I would greatly appreciate it. Maybe I need to adjust modem settings or download (or update) something in windows to get it stabelized. Any info/help would be greatly appreciated

I am NY Time Warner using PCX1100U Modem

 

[Schadenfroh]

you might have a spyware infection, see my Guide to Spyware Removal and please post your Hijackthis log

 

[febuld]

Also, please state system specs and exact operating system. If you installed XP, chances are you might be low on RAM...

 

[DetroitSportsFan]

Originally posted by: Schadenfroh
you might have a spyware infection, see my Guide to Spyware Removal and please post your Hijackthis log

Quite possible that Schadenfroh's right. You can download HijackThis from the link in my sig. Install it in its own folder like C:\HijackThis. Then open the program and run the scan. Don't do anything else other than save that scan to a log and copy/paste it in your next post. Schadenfroh and I will be a long to take a look.

If you're not ready to admit that it could be spyware/malware related .... you can do other simple tweaks to see if it picks up. DSL reports has a "tweak" tool that will help you optimize some key settings to make downloading more efficient. You can try that. While you're there, it won't hurt to run their packet loss test.

HOWEVER

To me, it sounds like something has your system "busy" and its effecting your download speed when you open something else up. That could very well mean your system has been infected with bugs.

 

[cold2000us]

Ok below is the log I saved.

Sorry for not posting the Specs

I am running
P4 2.8GHZ Intel
1GB RAM
GeForceTi4800SE 128MB
Windows XP SP2

=====
below is the log file. Any help I would greatly appreciate.


Logfile of HijackThis v1.98.2
Scan saved at 9:57:00 AM, on 11/16/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\TBPanel.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\PdfPrn\SPrnAgent.exe
C:\WINDOWS\system32\msvcmm32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\HiJackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Gainward] C:\WINDOWS\TBPanel.exe /A
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [WorkFlowTray] "C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe"
O4 - HKLM\..\Run: [Opware14] "C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe"
O4 - HKLM\..\Run: [OpScheduler] "C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe"
O4 - HKLM\..\Run: [PDF Converter Registry Controller] "C:\Program Files\ScanSoft\OmniPagePro14.0\PdfCnv\RegistryController.exe"
O4 - HKLM\..\Run: [SSPrnAgent] C:\Program Files\ScanSoft\OmniPagePro14.0\PdfPrn\SPrnAgent.exe
O4 - HKLM\..\Run: [OP14 Reminder] "C:\Program Files\ScanSoft\OmniPagePro14.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPagePro14.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [LoadMSvcmm] C:\WINDOWS\system32\msvcmm32.exe
O4 - HKLM\..\Run: [M3Tray] C:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe /WNDSTART /Tray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open PDF in Word - res://C:\Program Files\ScanSoft\OmniPagePro14.0\PdfCnv\IEShellExt.dll /100
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ 4 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.micros...site.cab?1095737804218
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840.../housecall/xscan53.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/downloa...uite/yautocomplete.cab

 

[Schadenfroh]

cold2000us

before i give you a solution, i need to know if you are running a "free" version of Internet Download Manager or did you pay for it and get the full paid version?

 

[cold2000us]

it is the trial version

 

[Schadenfroh]

cold2000us,

Before you do anything
1. Make sure that you have extracted HiJackthis to a folder that is isolated before removing anything, for hijackthis makes backups within the folder it is in.
2. Download but do not run, winsockfix, KazaaBegone, and LSPfix
3. Disable system restore, malware can come back through it.
4. Reboot into safe mode.
5. Close all browsers/windows explorer.

fix the following in hijackthis(kill the process in process viewer, if its there)

• R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
• R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
• O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
• O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

Additional Steps

1. Run KazaaBegone, if your internet connection dies upon reboot, use winsockfix to repair it (merijn has notes on what to do if your net dies after using this tool)
2. Clear your Temporary Files
3. Remove the following VIA instructions provided:
[*]P2P networking
4.Restart into normal windows

Also, you have many things running there, see my Guide to Free Performance to and look through to see if anything is safe to disable to free up system resources.