Stupid Shutdown question

[labrat25]

I can't figure out why my computer stops when stutting down or resetting

It just hangs on the "Windows is shutting down" screen

I'm thinking it's just a setting in the BIOS I haven't set right, but I don't know what.

Specs:
WinXP Home
AOpen AK77 Plus
AMD Tbird 1.3

 

[lenjack]

I don't know the answer, but what makes you think it's a stupid question? It is not.

 

[johnjkr1]

You can try shutting down in safe mode, if it works ok there, you know you've probably got some software or driver locking it up before shutdown.

 

[John]

Originally posted by: johnjkr1
You can try shutting down in safe mode, if it works ok there, you know you've probably got some software or driver locking it up before shutdown.

Excellent information and the perfect place to start troubleshooting.

 

[Nohr]

Open up Power Options in the Control Panel. Look for an APM tab, if it's there open it and check "Enable Advanced Power Management Support". If you don't have that tab you'll need to enable APM in your bios.

That's solved the problem for me on a friend's XP Pro computer.

 

[billandopus]

Originally posted by: Nohr
Open up Power Options in the Control Panel. Look for an APM tab, if it's there open it and check "Enable Advanced Power Management Support". If you don't have that tab you'll need to enable APM in your bios.

That's solved the problem for me on a friend's XP Pro computer.

That works most of the time. However, on my comp it doesn't work. Still hangs. Then again I have an old comp.

 

[MoFoQ]

ditto here.....I don't even have that tab (nor have NT APM Legacy in my device manager). Hell, if I force it and add the APM Legacy device, it still doesn't work (it says it can't active it.)

To add to the mystery, it use to shutdown fine before. And even more confusing is that it'll powerdown correctly if I invoke it to go into hibernation.

Then again...it IS microsoft; void of all logic.

 

[Zinn2b]

WHAT kinda of firewall do you have it wouldn't be Zone alarm would it

 

[MoFoQ]

firewall? who? me?
nope...don't use ZA.

 

[tweeve2002]

I have a simmilar problem at shut down, it dosnt freeze it jsut reboots at the end of shut down, instead of shutting down, I have to watch it and press the power buttion when it starts to POST.

 

[Zinn2b]

THE reason I asked about Zone alarm Times True vector hangs and won't allow shutdown