stupid question: How hard is it to get your cable internet provider to recognize a new purchased cable modem?

[amdskip]

I rent a cable modem and I'm gonna buy a new one instead of renting. What do I have to tell the cable company or is there nothing to worry about as long as the modem is compatiable with the service (it is).

 

[hjo3]

You might have to call and have them validate the new modem. If necessary, it's a quick procedure that takes only a minute or two.

 

[Bleep]

Well when I bought mine I had to give them the MAC address of the new modem. (Charter Cable)

Bleep

 

[skyking]

You definitely have to give them a MAC address.

 

[RichC]

Some cable companies also have a list of "supported modems." You have to get one on the list if you want any type of help getting it to work.