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Stupid OfficeMax...

You did not keep a copy of what you sent in (which should have included a completed rebate form)? Having a blank rebate form will not help, unfortunately.
 
Originally posted by: ActuaryTm
You did not keep a copy of what you sent in (which should have included a completed rebate form)? Having a blank rebate form will not help, unfortunately.
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No, I just want to see the rebate form to verify the submission dates.
 
He can also take the black rebate form, photocopy it and call it a copy of the completed rebate form. I'm not advising this though.
 
Originally posted by: LuNoTiCK
He can also take the black rebate form, photocopy it and call it a copy of the completed rebate form. I'm not advising this though.
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Rebate form alone will not prove anything... There is also UPC and receipt.
 
Originally posted by: cpals
No, I just want to see the rebate form to verify the submission dates.
Click to expand...
Supposition would suggest (considering a copy of what was sent was not made) you also lack a proof of mailing (Return Receipt, Delivery Confirmation, Sales receipt from post office, etc), and would have a difficult venture attempting to prove when it was mailed. Surprising as it may sound, rebate centers unfortunately do not simply take someone at their word. Ergo, a blank rebate form (with the submission dates) will not prove much use.

Title of thread should be changed, replacing "OfficeMax" with "cpals".
 
Originally posted by: ActuaryTm
Originally posted by: cpals
No, I just want to see the rebate form to verify the submission dates.
Click to expand...
Supposition would suggest (considering a copy of what was sent was not made) you also lack a proof of mailing (Return Receipt, Delivery Confirmation, Sales receipt from post office, etc), and would have a difficult venture attempting to prove when it was mailed. Surprising as it may sound, rebate centers unfortunately do not simply take someone at their word. Ergo, a blank rebate form (with the submission dates) will not prove much use.

Title of thread should be changed, replacing "OfficeMax" with "cpals".
Click to expand...

Actually, they emailed me when they received my submission and I think the rebate submission is within that time frame.

I still want to see the form...
 
ActuaryTm, I might agree with you if this hadn't happened to me several times with OfficeMax rebates. They absolutely screw you by claiming you didn't submit in the appropriate time period, whether you did or not. These days, it's the weak link, because people keep copies of everything else, but it's hard to prove mailing date without having to make an unwarranted trip to the post office (often a 30 minute waste of time anyway).

In the past, I've called in and gotten things right every time, but it's never been for anything more than $20 or so. If this doesn't work, I would go to your local OfficeMax and talk with the manager. Be firm but friendly. They are trying to gip you out of your cash, and it's not right. It's one of the reasons I don't do rebate deals with OfficeMax any more. It's one thing when people send in "shady" rebate claims trying to get a rebate that's only for certain stores, etc., but these guys (the rebate company) are shady at best even when every condition of the rebate is followed faithfully.

[Edit]One more thing - ask them to fax you a copy of the envelope with the postmark date on it. There is some kind of law that states if a letter is mailed, it is legally assumed to have arrived at its destination. While that's not exactly in play here, this tactic has worked for me before.[/Edit]
 
Originally posted by: SearchMaster
They absolutely screw you by claiming you didn't submit in the appropriate time period, whether you did or not.
Click to expand...
Absolutely agree.
These days, it's the weak link, because people keep copies of everything else, but it's hard to prove mailing date without having to make an unwarranted trip to the post office (often a 30 minute waste of time anyway).
Click to expand...
Again, true. Suppose living in Nyc has it advantages, as I pass many a post office during a typical day. Instead of stamping rebate submissions ahead of time, always pay for postage at the office itself, and ask the clerk to weigh each envelope. This provides some proof of mailing (the receipt has time and date, of course, in addition to the zipcode each piece of mail is being sent) at no additional cost.
In the past, I've called in and gotten things right every time, but it's never been for anything more than $20 or so. If this doesn't work, I would go to your local OfficeMax and talk with the manager. Be firm but friendly. They are trying to gip you out of your cash, and it's not right. It's one of the reasons I don't do rebate deals with OfficeMax any more. It's one thing when people send in "shady" rebate claims trying to get a rebate that's only for certain stores, etc., but these guys (the rebate company) are shady at best even when every condition of the rebate is followed faithfully.
Click to expand...
Would highly suggest this, if possible. Typically a simple call or visit is all that is required to ammend whatever error may have occurred. Unfortunately, in this case, with no documentation whatsoever the choices are not only extremely limited but are for the most part non-existent.
 
Originally posted by: ActuaryTm
Originally posted by: SearchMaster
They absolutely screw you by claiming you didn't submit in the appropriate time period, whether you did or not.
Click to expand...
Absolutely agree.
These days, it's the weak link, because people keep copies of everything else, but it's hard to prove mailing date without having to make an unwarranted trip to the post office (often a 30 minute waste of time anyway).
Click to expand...
Again, true. Suppose living in Nyc has it advantages, as I pass many a post office during a typical day. Instead of stamping rebate submissions ahead of time, always pay for postage at the office itself, and ask the clerk to weigh each envelope. This provides some proof of mailing (the receipt has time and date, of course, in addition to the zipcode each piece of mail is being sent) at no additional cost.
In the past, I've called in and gotten things right every time, but it's never been for anything more than $20 or so. If this doesn't work, I would go to your local OfficeMax and talk with the manager. Be firm but friendly. They are trying to gip you out of your cash, and it's not right. It's one of the reasons I don't do rebate deals with OfficeMax any more. It's one thing when people send in "shady" rebate claims trying to get a rebate that's only for certain stores, etc., but these guys (the rebate company) are shady at best even when every condition of the rebate is followed faithfully.
Click to expand...
Would highly suggest this, if possible. Typically a simple call or visit is all that is required to ammend whatever error may have occurred. Unfortunately, in this case, with no documentation whatsoever the choices are not only extremely limited but are for the most part non-existent.
Click to expand...

My best friend's dad is an OfficeMax store manager so I'm going to see what he can do...

Thanks for the help anyways. 🙂
 
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