Stupid foreign address

[Born2bwire]

I still can't buy a copy of Fallout 3 via Steam. First the problem was that I needed a credit card with an address in the country I am connecting from. When I finally got a credit card from my local bank, now the address form is still set to a US address form when I change the country. My street address has three lines and there is no city or zip code but the form only offers two lines for the address and requires an entry in the city and zip code blanks. When I sent off a question to support, I get a form letter back saying the purchase is going through because the address is not right and I should update my billing address with my credit card.
*sigh*

 

[jjzelinski]

I experienced similar difficulty for about two years since I was relegated to using an APO address. Turns out, all I had to do was set the country to Germany when I put my address info in; worked just fine. Your situation may be different though, so I wish you the best.

 

[Born2bwire]

Originally posted by: jjzelinski
I experienced similar difficulty for about two years since I was relegated to using an APO address. Turns out, all I had to do was set the country to Germany when I put my address info in; worked just fine. Your situation may be different though, so I wish you the best.

Yeah, the format does not change when I change the country to Hong Kong, and I am not mistaken about the billing address because I have the envelope that the credit card was sent to me in. I think it is probably just a problem of figuring out how to input the address into the fields in such a way that it parses correctly for the credit card's address verification system, but I am not interested in trying this a dozen times resulting in having the bank give me a few phone calls.

 

[Zenoth]

Is it available retail? If so I'd just say go for it. If not then maybe trying to call Valve would result in a better understanding of your situation on their side, but if that means long-distance call and paying for that then screw it, in the end you problem really sucks, I wish you the best. Indeed, you'd think a company like Valve would have thought about foreign consumers in perhaps a little more depth and details.

 

[Born2bwire]

Originally posted by: Zenoth
Is it available retail? If so I'd just say go for it. If not then maybe trying to call Valve would result in a better understanding of your situation on their side, but if that means long-distance call and paying for that then screw it, in the end you problem really sucks, I wish you the best. Indeed, you'd think a company like Valve would have thought about foreign consumers in perhaps a little more depth and details.

I'm not sure if I could find an English version of the game over here (I haven't seen any English games at the shops), and even if I did I do not want to have to bring the manual and physical media back with me when I leave in a few years. Everything that I buy at this point I will have to sell or pay to ship back.

EDIT: Maybe if I looked really hard I might find Australian imports but I'm sure they would be rather expensive.

 

[Pantalaimon]

Originally posted by: Born2bwire
I still can't buy a copy of Fallout 3 via Steam. First the problem was that I needed a credit card with an address in the country I am connecting from. When I finally got a credit card from my local bank, now the address form is still set to a US address form when I change the country. My street address has three lines and there is no city or zip code but the form only offers two lines for the address and requires an entry in the city and zip code blanks. When I sent off a question to support, I get a form letter back saying the purchase is going through because the address is not right and I should update my billing address with my credit card.
*sigh*

I live in Finland, and was able to buy the game through Steam by using Paypal as the payment method. You might want to try it that way?

 

[Born2bwire]

Originally posted by: Pantalaimon

Originally posted by: Born2bwire
I still can't buy a copy of Fallout 3 via Steam. First the problem was that I needed a credit card with an address in the country I am connecting from. When I finally got a credit card from my local bank, now the address form is still set to a US address form when I change the country. My street address has three lines and there is no city or zip code but the form only offers two lines for the address and requires an entry in the city and zip code blanks. When I sent off a question to support, I get a form letter back saying the purchase is going through because the address is not right and I should update my billing address with my credit card.
*sigh*

I live in Finland, and was able to buy the game through Steam by using Paypal as the payment method. You might want to try it that way?

I just tried that this afternoon but it didn't work. Had to close my old account (since it was using the e-mail associated with Steam), open a new account for Hong Kong, and the billing address in Paypal is again two lines. When I tried using Paypal, I got an error when the puchase was trying to be made. I don't know what the error is, again it could be that I can't properly enter my billing address but I will have to wait for my paper statement to see if Paypal's verified charge was correctly applied.

 

[skulkingghost]

you could send someone the funds via paypal and have them gift it to you.

 

[Zenoth]

What about trying to buy it on-line from something along the lines of NewEgg but for Europe? There's certainly a number of such web-sites for your country in particular if not for the whole Europe. I mean you're willing to buy from Steam which accepts credit cards and even PayPal, and if you can pay those ways then you can buy a retail copy on-line, and if you do that from a European web-site similar to NewEgg for instance then you might well end up getting the language version you need.

 

[Toonces]

I bought The Orange Box here in Japan with my Canadian credit card.
Got the same error message, sent off an email to Steam support who responded in a day saying the flag on my account was removed and to try again - went through without issue.