stuck red pixel

[Jskid]

Hey guys I just bought a new monitor and it has one pixel that is stuck. Usually it is red. How can I fix it?

 

[lavaheadache]

where'd you get the monitor, I would try returning it first

 

[Avalon]

Sometimes you can take a Q-tip and gently rub the pixel. It may unstick.

 

[Arkadrel]

red pixel = dead pixle.

Depending on where you live, if you have more than 3 on your screen, you can get it refunded/replaced ect. If you have it in the middle of the screen, chances are usually better.

I myself have a single red pixle on my screen too (its usually only noticeable when theirs black colours in that area), near the bottom of the screen by the clock. I couldnt be bothered/dont think Id be able to get it replaced ect if I complained.

 

[jack4436]

check if replacing the data cable of the monitor can fix this problem

 

[Phynaz]

check if replacing the data cable of the monitor can fix this problem

 

[alcoholbob]

Return the monitor.

 

[Quiksilver]

Try?
http://www.jscreenfix.com/basic.php

 

[Krynj]

Try returning it, but good luck. Most manufacturers won't get out of bed for less than 3 to 5, and even then they have to be in close proximity near the center of the screen.

 

[Jskid]

I know I said no to the dead-pixel-warranty
Just out of curiosity how could they get away with this? If a pixels deffective, the product came defective, so why isn't the company held responsible?

I tried the software based methods and they haven't helped yet.

When applying pressure, how hard should I push? (e.g. hard enough to see funny colours?)

 

[Majic 7]

I used my fingernail on my Gateway. Just pushed hard enough to see the screen flicker like a stone dropping in water and that fixed it. May have wiggled just a bit. No more red pixel.

 

[Idontcare]

I know I said no to the dead-pixel-warranty
Just out of curiosity how could they get away with this? If a pixels deffective, the product came defective, so why isn't the company held responsible?

I tried the software based methods and they haven't helped yet.

When applying pressure, how hard should I push? (e.g. hard enough to see funny colours?)

Recognize that this is your working definition of defective, not theirs, and they are not bound by your working definition because you are the one who sought to enter contract with them, not the other way around.

There is a reason the dead-pixel-warranty exists.

Buying LCD monitors is kind of like buying fruit at the grocery store. Every apple is a bit different from the others in the bin, but they are generally sized to be about the same and given a color/quality rating.

But it is up to the buyer to decide if they want to buy the apple that is bruised over the apple that is not bruised.

Buying online, for fruit or LCD's, means even more mystery as to the quality of the product you are going to get at your doorstep.

If you want to be assured that the minimum level of quality is above some threshold ("I want zero dead pixels" or "I want zero bruises on my apples") then you need to pay for that assurance...otherwise you are taking a roll of the dice and gambling whether or not you will get a less-than-superior-quality product at your door.

 

[Anomaly1964]

Don't ALL products have a 14-30 day return policy for ANY reason????

 

[Unheard]

Try poking it with a needle.

Or switch to a monster cable.

 

[Zillatech]

How does the cable cause a "Stuck Pixel" ???

I have found a single stuck Red Pixel on my new HP now but its very hard to even notice and its in the far right lower corner so I'm not sure if its going to be a big deal & I DO have 30 days to decide if it goes back.

I would like to get rid of it thou, so I guess I'm in the same boat as the OP.

 

[Imp]

I know I said no to the dead-pixel-warranty
Just out of curiosity how could they get away with this? If a pixels deffective, the product came defective, so why isn't the company held responsible?

I tried the software based methods and they haven't helped yet.

When applying pressure, how hard should I push? (e.g. hard enough to see funny colours?)

Because it honestly isn't as big a deal as most people think it is. A 1920*1200 monitor is 2.3 million pixels or 6.9 million red, green, blue pixels. Shit happens.

Also, it's one pixel that you would hardly notice if you didn't think that it completely tainted your monitor. I've got 8 bits of dust (that I bothered to count) on my monitor right now that look like dead pixels.

I have one red stuck pixel on my 2407 at home, and I paid over $700 for it 4 years ago. I threw a huge shitfit and went through the motions of "should I return it?" and "omfg, my $700 isn't perfect" for well over a month or two. Well, after 3 months, I completely forgot about it, and I can't even find it anymore without taking a minute to look for it. And while I still love my monitor, it's out of warranty, so if it dies, I'll get a new one. It's just a replaceable and disposable electronic consumer product.

 

[CurseTheSky]

Try poking it with a needle.

Or switch to a monster cable.

...what? I can't tell if you're being serious or trolling.

Poking it with a needle will likely puncture the monitor, unless you mean the head of a needle (in which case you should have specified).

The cable is most likely NOT the problem, and buying extremely over-priced cables from Monster wouldn't be any more benefit than buying another (reputable) $5 cable from Amazon or Newegg.

 

[alcoholbob]

Don't ALL products have a 14-30 day return policy for ANY reason????

Only in some states.

Newegg is based in California, so YES, they have to take anything back within 30 days.

If you look at Newegg's website, their return policies are a scam.

They don't want you to know that their return policies are illegal.

They are just betting you don't go to your credit card company or take them to court. I've spent over $20k with them and every time I've got a problem it's been settled with threat of legal action or the credit card company. Newegg KNOWS they have zero leverage and never contest any disputes you put up.

It's an interesting business model.

When in doubt, buy from Amazon. They have the best returns in the business. No tax, pre-paid return shipping.

 

[Jskid]

has anyone had success with any of the software based fixes? how long did you leave the program running?

I still don't see how they can offer a pixel insurance for an additional cost,
@Idontcare what do you mean "working definition"? The term defective isn't subjective in this sense. What do you mean "agreement" just because I purchased something doesn't mean I agreed to a contract.

 

[TurtleCrusher]

has anyone had success with any of the software based fixes? how long did you leave the program running?

I still don't see how they can offer a pixel insurance for an additional cost,
@Idontcare what do you mean "working definition"? The term defective isn't subjective in this sense. What do you mean "agreement" just because I purchased something doesn't mean I agreed to a contract.

I used the above tool to get my T61 from a red pixel to a slow-changing pixel, which is good 99% of the time.

 

[Idontcare]

has anyone had success with any of the software based fixes? how long did you leave the program running?

I still don't see how they can offer a pixel insurance for an additional cost,
@Idontcare what do you mean "working definition"? The term defective isn't subjective in this sense. What do you mean "agreement" just because I purchased something doesn't mean I agreed to a contract.

The term defective is very much subjective until it is defined on a situational basis.

And yes you did enter into a contract when you purchased the product.

You should be aware of these things, the source of your current confusion and frustration is stemming from the apparent fact that you are not aware of these things.

The best way for you to educate yourself on the terms and conditions of your purchase, as well as understanding the specific working definition of defective when it comes to the product your purchased, is for you to contact the company you bought the LCD from and ask them to help you understand these terms and conditions.

We can only guess what their specific policies are as we do not know who you specifically bought the LCD from, but we all know enough to know that every vendor has them.

You are new to this I gather, so you need to become acquainted with the reality of purchasing LCD's, no better place to come to terms with the reality than with the help of the very people that just took your money in exchange for the very LCD that is troubling you.

 

[gorcorps]

has anyone had success with any of the software based fixes? how long did you leave the program running?

I still don't see how they can offer a pixel insurance for an additional cost,
@Idontcare what do you mean "working definition"? The term defective isn't subjective in this sense. What do you mean "agreement" just because I purchased something doesn't mean I agreed to a contract.

If you bought it from newegg, then you have to tick the box that says you "agree to terms and conditions". This box is on every single purchase you make at newegg. I know, because I've been buying a lot there recently. You most certainly did enter in to a contract.

 

[Jskid]

I bought the monitor from Memorey Express.
I didn't sign anything, are you saying that any time there is a purchase a contract is automatically agreed to? But there must be some reasonablness, I mean if I open the box and it's smashed to bits wouldn't they be forced to refund me or something?

 

[Unheard]

...what? I can't tell if you're being serious or trolling.

Poking it with a needle will likely puncture the monitor, unless you mean the head of a needle (in which case you should have specified).

The cable is most likely NOT the problem, and buying extremely over-priced cables from Monster wouldn't be any more benefit than buying another (reputable) $5 cable from Amazon or Newegg.

Troll troll troll your boat

 

[Idontcare]

I bought the monitor from Memorey Express.
I didn't sign anything, are you saying that any time there is a purchase a contract is automatically agreed to? But there must be some reasonablness, I mean if I open the box and it's smashed to bits wouldn't they be forced to refund me or something?

You don't sign just to consent to a contract, no more than the company signed anything that says they agreed to sell you the monitor. Simply conducting the transaction implies you agreed to their terms and conditions, otherwise you would have not conducted the sale to closure.

If you open the box and it is smashed to peices then your rights as a customer are limited to whatever you agreed to them to be. If you bought "as is" and the seller made no guarantees of the item not being "smashed to pieces" then you have no recourse.

Ever hear the phrase "buyer beware"?