stuck pixel

[AllGamer]

That's exactly the same thing why i hate LCDs

CRTs are still by far the best monitors around, they might be big and chunky, but they sure do their job well, and way above and beyond what not even the most expensive LCDs can provide.

that being said, LCDs has come in a far way already, but they still mostly sucks

I just purchased 2 Wide 19" LCDs, they can't come even close to what i'm used to in my Viewsonic CRT

not only that, i had to EXCHANGE 7 LCD to only find 2 that has no dead pixels.... go figure...

and when i asked the store manager and the sales people they admitted it was not only me, a lot of customers returned the LCDs as well, and it's from all TOP brands....

there was a huge line up of people most of it returning LCDs....

wasting my gas and time, just to get 2 lousy LCDs that should have worked properly from the first time.

 

[akugami]

What you guys fail to understand, perhaps on purpose, is that Peter is merely stating what the manufactorers are stating. That a single dead pixel does not necessarily by their written standards mean a defective product. Some places like Dell gives you a 100% satisfaction guarantee or you can return it but many places, including Newegg, will say you must have X number of dead/stuck pixels in the screen to be considered defective or X number of dead/stuck pixels within a certain area. Whether you read such policy or not is irrelevent so long as such policy is placed in a visible area.

I hate the current dead pixel policy as much as anyone, which is why most of the LCD's I buy are from Dell. Just don't shoot the messenger when he tells you that having a single stuck/dead pixel is not considered defective by the seller and maker's written policy.

 

[Peter]

At least round here, shops are advertizing what class each monitor is supposed to be, and put up info tables of what those class definitions are. That is because by Euro legislation, customers may assume they're getting Class-I if nothing else is mentioned in adverts and product specification.

Shops that get a lot of complaints have done a bad job during the sale. My point exactly. Presales information, not post-sales disappointment. A customer who chooses not to buy a certain monitor under the prospects of getting a bunch of bad pixels is not a lost sale - fat chance they'll buy something more expensive in fact. On the other hand, a disappointed customer is a lost deal.

Yes I do think more LCD panel makers should at least offer Class-I (zero defect), even if for extra money. None except Philips do - and even their more the interesting models 20" and up don't come in Class-I. Even supposed high-end brands like Eizo who charge a huge premium still supply Class-II.