strange problem with 6800 GT

CP5670

Diamond Member
Jun 24, 2004
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I bought a 6800 GT card last weekend and it had been working fine but I had a weird problem occur yesterday. While a game was loading up, the image suddenly became a completely garbled mess, like a frame of TV static but colorful, and the computer froze. When I rebooted it, it seemed to get into windows fine but when I opened up any program (even something like a file manager), the same effect occurred again. After doing this a couple of times and finding that there were no such problems in the BIOS or in safe mode, I uninstalled and reinstalled the 61.77 drivers but the issue was still there. I sometimes got only a partly messed up picture that was recognizable but had random lines and pixels over it; sometimes it also froze but not always. At one point I got a BSOD saying that windows has been shut down to prevent damage to hardware followed by a bunch of other stuff that was mostly unreadable, and another time the monitor kept doing the resolution changing effect (going black and clicking) every few seconds.

The gpu temperature was reported as 63C idle (the display and nvidia control panels seemed to work okay) so that looked fine. The voltage ratings seemed acceptable at 12v at 12.22v and 5v at 4.86v; not great but no variation and the same as they had been all week. I called BFG's tech support who advised me to change the AGP voltage to 1.6V and turn off fast writes, but that didn't do anything. While I was talking to them I was messing around with the windows resolutions and found that there were no problems in 800x600 or 1024x768 but anything higher gave screen artifacts (although not the total junk I was getting earlier). The artifacts suddenly stopped occuring at some point while I was doing this and everything inexplicably became normal. I loaded up UT2004 and everything looked good, but after about ten minutes I got the sudden lockup with the static covered screen again. I restarted it again and everything has since been working fine in both windows and games, but I still have no idea what happened and what to do if the problem returns. Have any of you had such problems?

This is all at BFG's stock GT speeds by the way. My PSU is kind of borderline for this card - a 400w that can crank out only 15A at 12V - but it was working fine for five days after I disconnected a few things, and the problems were occurring in normal 2D mode anyway.
 

vshah

Lifer
Sep 20, 2003
19,003
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is it on a dedicated line from the power supply? what else do you have in your system.

use drivercleaner and then reinstall nvidia drivers.

-Vivan
 

CP5670

Diamond Member
Jun 24, 2004
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So did you RMA it?

no, I am still using it, as it is working fine again. it's just that I have heard some people with bad cards getting these artifacts and junk (although at all times), so I'm wondering if mine has some problem too.

is it on a dedicated line from the power supply? what else do you have in your system.

use drivercleaner and then reinstall nvidia drivers.

-Vivan

It's not on its own line, which could be the problem although the manual that came with it said that it is okay to have a hard disk sharing a line with it. The other items in the machine (at the moment; I disconnected some stuff to get this card working properly) are an AXP 3200 CPU, 1GB 400mhz memory (3 modules), a CD drive, a floppy drive and an SBlive 5.1 soundcard. The video card and hard disk are on one line while the CD and floppy are on another.

I used driver cleaner 3.2 when I removing the drivers earlier.

Maybe it's some power supply issue; the tech support guy said that mine is probably sufficient, but I think it might just barely be enough. I will probably get a new one soon, especially as overclocking is impossible with this one.
 

CP5670

Diamond Member
Jun 24, 2004
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argh, the same thing just happened again. The image turned into a blotchy mess in the middle of a game and kept coming up in windows after I restarted. It again seemed to go away after a while, even though I didn't really do anything. Do I need to get my card replaced or is it something else?
 

CP5670

Diamond Member
Jun 24, 2004
5,667
766
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yeah, I think I'll give BFG another call about it. Good thing their warranty service is supposed to be top notch.