Strange issue on Logitech z-5500's

[Steve]

I have my z-5500's connected to my Comcast HDTV tuner (Motorola 6200-2005) with a coax cable. Whenever I'm tuned in to a station or program that's in Dolby Digital, and I mute say during the commercials, when the program comes back on I can hear the subwoofer despite Mute still being on.

 

[YOyoYOhowsDAjello]

Mute is being turned on where?

Speakers / windows volume / program?

 

[Steve]

On the remote. No PC involved here at all.

 

[YOyoYOhowsDAjello]

Originally posted by: sm8000
On the remote. No PC involved here at all.

Is that the tuner remote or the speakers remote?

 

[Steve]

The speakers remote, sorry. The tuner's remote doesn't affect the volume one iota, not sure why though.

 

[YOyoYOhowsDAjello]

Bummer, I was hoping it was the tuner's remote and you could just use the speaker's remote to solve the problem.

That's really funky that it allows the sub to play despite the mute on ( duh )

So you think it happens when the type of stream changes maybe?

 

[YOyoYOhowsDAjello]

I tried finding some other cases where this has happened to people and I found a couple people complaining that the mute didn't work on their digital inputs?

Maybe you should try Logitech's customer support (lame answer, I know). I've had some great experiences with Logitech in the past when I've had issues.

EDIT: And here's another
http://forums.logitech.com/logitech/boa...rs&message.id=991&query.id=113081#M991
:laugh:

ok, I give up

 

[Steve]

Originally posted by: YOyoYOhowsDAjello
Bummer, I was hoping it was the tuner's remote and you could just use the speaker's remote to solve the problem.

That's really funky that it allows the sub to play despite the mute on ( duh )

So you think it happens when the type of stream changes maybe?

Yeah, it seems to only occur when the broadcast goes back to say the baseball or football game, thus the stream changing back to DD.

And yes, I was going to mention I posted there

 

[YOyoYOhowsDAjello]

Dumb question - is optical an option? It's probably not it, but it might be that the issue could be related to the digital coax input only?

 

[Steve]

I haven't picked up an optical cable yet, but I will when I get the chance. When the HTPC is done, I can then have the tuner do one and the PC do another.

If it turns out the cable/connector is the problem, I'll just put the PC on coax since I'm less likely to mute anything there (assuming it doesn't happen on optical).

 

[YOyoYOhowsDAjello]

Originally posted by: sm8000
I haven't picked up an optical cable yet, but I will when I get the chance. When the HTPC is done, I can then have the tuner do one and the PC do another.

If it turns out the cable/connector is the problem, I'll just put the PC on coax since I'm less likely to mute anything there (assuming it doesn't happen on optical).

Good luck