- Mar 8, 2003
- 38,416
- 4
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Here is the note i sent to blizzard's technical support:
Their response:

if its a virus then its an impressive one to get by me. Although if it was a virus (which i am sure it is not), then why does it only effect characters created before i cancelled my account and ones created after i resubscribe work fine?
My high level characters on other servers seem fine
Situation:
I recently returned after canceling my WoW account. I resubscribed and reactivated my account. My friends in RL talked me into trying it again on their server and decided to give it another run. Before I cancelled my account I had an lvl 34 mage and an lvl 1 auction house proxy in Iron Forge. I wished to play these characters.
Problem description:
I logged into my mage. I was disconnected after about 1 minute of being logged in. No problem I thought, it is just prime time in the largest city in the game. So I started an alt to play around on. No disconnects, he was just fine and played him for a few hours. Then I try to get back on both my characters in iron forge. I log onto them and I get disconnected, I still believe it is iron forge lag. So I log into as one and during the minute or two that I have before I get disconnected, I run all the way to the dwarf newbie zone. I then get disconnected, and I soon log back in as him after my friend in real life told me that he has gone offline. I find out that he did not move an inch in iron forge and did not make it to the dwarf newbie zone. I see everyone as "Unknown entity" as him when i am in as him. He also can move and see everyone else move just fine, however he cannot chat in anyway or actually move, for no matter where he is when he is disconnected, he returns to the same position as when he logged on earlier. I actually was able to log onto the mage a few hours later and teleport to the NE's capital city but i soon got the same disconnect. Today and yesterday I was able to log onto him and play around without any trouble but just now I try to log onto him (he is in stormwind) and it is doing it again, can start the teleportation process but it never appears as a bar. Same thing is happening to the one in iron forge. The alts I started up after resubscribing are not doing this and have also been thru heavily populated areas. But I do not wish to play my low level alts, I want to play the characters that I played several months back, for they are higher level and I have been thru the lower level quests way too many times. Again, this only occurs on characters that I have created before canceling my subscription; none of the ones I have created after resubscribing have done this.
Is anyone having similar problems and know how to correct this?
Specs:
Athlon64 3000+ (Venice core)
1gb Corsair XMS PC3200
Gigabyte K8NS Ultra 939 (nforce3 Ultra chipset)
Geforce 6800GT 256mb DDR3
Windows XP 64bit edition (Final), with all updates
SoundBlaster Audigy 2 ZS
Western Digital Raptor 10,000 RPM SATA
Nothing is overlocked, everything running at default settings at nominal temps.
Drivers:
nvidia forceware version 77.72 WHQL Candidate
nvidia nforce unified drivers 6.56 (only IDE drivers in beta and I use a SATA Hard drive, all other drivers in it are WHQL)
Creative Labs SB Audigy2 ZS driver version 2.03.0003
Setup:
1. No 3rd party mods or custom UIs
2. No background applications running
3. No spyware/viruses/adware/malware, This includes keeping all antispyware/antivirus applications (avast) up to date with latest definitions and versions. Scan every night with the said antivirus software (and Trend Micro's house call), spybot search and destroy, adaware SE and microsoft antispyware. I also have a NAT based firewall protection in my router coupled with an nvidia hardware firewall on my nforce3 ultra. Keeping all antivirus and antispyware software up to date daily, including windows update.
4. No problems with any other games (CounterStrike:Source, Everquest 2, Guild Wars, etc. all work flawlessly), except for BF2 but that is another story and has to do with Electronic Arts not knowing how to write software, too bad the game is fun.
Cliff notes:
1. Characters created before my recent cancelling / resubscribing experience frequent disconnects within 2 minutes of logging on.
2. Does not occur on characters created after resubscribing.
Their response:
The whole function of a virus is to be malicious and get around virus checkers. They are updated daily with new ones. A virus scanner is only updated once monthly and that is only if the virus has been found an a method of quarantining it is found.
if its a virus then its an impressive one to get by me. Although if it was a virus (which i am sure it is not), then why does it only effect characters created before i cancelled my account and ones created after i resubscribe work fine?
My high level characters on other servers seem fine