still holding on the phone with dell

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GoingUp

Lifer
Jul 31, 2002
16,720
1
71
had a powersupply for one of my 2001fps go bad on me... ive already verified that its a bad powersupply... all i want is a replacement one...been holding for 45 minutes to talk to someone...
 
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sonz70

Banned
Apr 19, 2005
3,693
1
0
and want to know the best part?

When you get ahold of someone...there outsourced to India...so you can spend another 45minutes trying to tell them it's the power supply.
 
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HBalzer

Golden Member
Jul 17, 2005
1,259
1
0
Originally posted by: sonz70
and want to know the best part?

When you get ahold of someone...there outsourced to India...so you can spend another 45minutes trying to tell them it's the power supply.
Click to expand...

Exactly what i was going to say.
 
G

GoingUp

Lifer
Jul 31, 2002
16,720
1
71
Originally posted by: sonz70
and want to know the best part?

When you get ahold of someone...there outsourced to India...so you can spend another 45minutes trying to tell them it's the power supply.
Click to expand...

i was transfered to the dimension group, then to the tv group, and now it sounds like ive been transfered back to the dimension group...

anyone know the number for customer care so I can bitch?
 
RedCOMET

RedCOMET

Platinum Member
Jul 8, 2002
2,836
0
0
Ask them how the weather is over there and if they are underpaid compared to US tech support??

You're not the only with tech support problems.
 
iamwiz82

iamwiz82

Lifer
Jan 10, 2001
30,772
13
81
I get great service through work. What if you try calling the business number? It's 877-xxx-3355, I cannot remember the middle numbers, htough.
 
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HonkeyDonk

Diamond Member
Oct 14, 2001
4,020
0
0
just hang up and call again....if it's an hour already, it's a sure bet no one cares about your call.

Hang up, call again and maybe you'll get someone who cares enough to help you out.
 
E

Excelsior

Lifer
May 30, 2002
19,047
18
81
It is crazy to hear about gobadgrs problem in another thread...then read about it here..in a thread dedicated to that very problem.
 
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gar3555

Diamond Member
Jan 8, 2005
3,510
0
0
sounds like me the other day...I already knew the problem, but had to get my free replacement part, so I stayed on hold for an hour...plus the first time I got through, wrong tech support guy...it sucked

oh and just to clarify, I didn't buy a dell, my G-ma's business had a mini, Optiplex SX270 that she didn't want, so I got it, warranty and all...plus now it has a new mobo...sweeet. Oh and it was hilarious the techician came and replaced it, booted it and....tada Debian boots :)...little surprise for him.
 
shilala

shilala

Lifer
Oct 5, 2004
11,437
1
76
Originally posted by: sonz70
Originally posted by: czech09
Originally posted by: Gobadgrs
Originally posted by: RedCOMET
Ask them how the weather is over there and if they are underpaid compared to US tech support??

You're not the only with tech support problems.
Click to expand...

LMAO
Click to expand...

LMAO
Click to expand...

LMGDFAO that was great
Click to expand...
It is hot here, like a cow on fire. LMAO. (I think that's the first time I ever said LMAO and I'm not very proud of it.)

 
OREOSpeedwagon

OREOSpeedwagon

Diamond Member
May 30, 2001
8,485
1
81
Originally posted by: RedCOMET
Ask them how the weather is over there and if they are underpaid compared to US tech support??

You're not the only with tech support problems.
Click to expand...

lol.. why am i paying for first rate tech support from a third world country??
 
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