Question Steelseries Arctis 7 Crackling

stinkoman

Junior Member
Aug 15, 2020
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I have a two laptop/docking station setup, and I'm wondering if anyone has any ideas on a fix for audio crackling with the Arctis 7 headset. Here are the details:

Personal Laptop: Razer Blade 15 Advanced Model
Work Laptop: HP Elitebook 850 G6

The first docking station I used was a Wavlink UG69PD2. When the transmitter plugged into the dock, there was crackling with both laptops. Only resolution was plugging directly into the laptop.

I swapped out the Wavlink and I'm currently using a Lenovo ThinkPad dock (40AN0135). This resolved the crackling for my work laptop (HP), but there's still crackling with my Razer, meaning I have to plug the transmitter directly into the laptop.

Has anyone experienced/heard of a similar issue? Any ideas on how to fix it? It's a relatively minor thing, but it would just be one less thing I have to swap out.