You guys may have seen my earlier post about trying to get Dolby Digital output to work with Cyberlink DVD and my Audigy 2 ZS. It's not a tweaking problem: the option doesn't even appear in the menu. Others posted that they had similar issues.
I had already sent one inquiry on their website at www.gocyberlink.com, and the response I received was a canned set of directions to uninstall/reinstall. Well I did, and as expected it made no difference. I followed up with another detailed inquiry on their site, attaching several log files as they had requested.
NOT A PEEP back for eight days, and then I get the same canned response.
"We understand your concern about [Cyberlink PowerDVD 6.0 Platinum]. Please be assured that PowerDVD [does support Dolby Digital Output]. Blah blah blah please uninstall and reinstall. If this doesn't help, you're screwed."
Ok, that's not a real quote. My advice is to stay away from this product. I'm out $69. I passed along my experience to CompUSA, where I bought the product.
I had already sent one inquiry on their website at www.gocyberlink.com, and the response I received was a canned set of directions to uninstall/reinstall. Well I did, and as expected it made no difference. I followed up with another detailed inquiry on their site, attaching several log files as they had requested.
NOT A PEEP back for eight days, and then I get the same canned response.
"We understand your concern about [Cyberlink PowerDVD 6.0 Platinum]. Please be assured that PowerDVD [does support Dolby Digital Output]. Blah blah blah please uninstall and reinstall. If this doesn't help, you're screwed."
Ok, that's not a real quote. My advice is to stay away from this product. I'm out $69. I passed along my experience to CompUSA, where I bought the product.