Staples Easy Rebate

[AdamMT1618]

Anyone else get screwed by the Staples easy rebate program?

During the Thanksgiving sales I ordered a ton of stuff from Staples.com relating to there rebate offers. I submitted them online by there easy rebate program. For the last 4 or 5 days I have been receiving emails from them saying "Invalid purchase date", when my purchase dates are VALID. I called customer support and the representative agreed with me that my purchase dates are indeed valid but there was not much this person could do for me.

So I emailed the easy rebate program to see if they can help me.

One thing is for sure, I am sending this stuff back if I cannot receive my rebates. This is not stuff I would usually order without some special offer. Can this stuff be returned to the store if I ordered online?

BTW, I checked for this topic but I could not find a thread relating and the only Staples thread was locked.

 

[BigJ]

did you purchase the stuff before 6AM?

 

[Wanescotting]

*looks left to see the HOT DEALS FORUM*

 

[ggavinmoss]

I had a problem the first day, e-mailed Staples via the Easy Rebates site and had the issue resolved to my satisfaction.

Sorry to hear you're not having any luck.

-geoff

 

[JohnAn2112]

I haven't had any issues either. Good luck.

 

[allisolm]

There's an entire thread in Hot Deals for rebate issues. ~~~~ Rebate Tracking Thread ~~~~.
"Are your rebates coming? Are there problems or delays getting them?

Post the latest information about various rebates, here. If you want your posts to be helpful, keep them factual. If you believe there is a problem with a specific rebate, do your homework and learn the facts before you post. DO NOT speculate about what may or may not be happening."

You can also find many threads about the BF Staples invalidations here. Don't know if solutions have been posted there.

Here's the phone number for the customer relations department in Staples office of the president: 800-338-0252. I called and made a complaint there because I couldn't get the Easy Rebates thing to work at all. I finally called Parago and they entered all my rebates over the phone. They all still say valid so I'm hoping that won't change.

Good luck!

 

[dabuddha]

Theres a lot of threads on this already. Try searching for once and you'll find an answer to your question.