Sprint fiber cut: West Coast

[OutHouse]

been getting complaints from customers that our corp page is slow and sometimes unresponsive. after going over our systems its not us. called our sprint rep and here is what her answer was.

here is currently a large Sprint outage affecting much of the West Coast. This is preventing me from being able to call you back (I have tried you about 6 times). This is also why you are having problems reaching the BSAC as their lines are flooding with customer phone calls (this all started about an hour ago). However I am not sure if this is also causing your IP issue.

Unfortunately, all I know at this time is that there is a fiber cut and multiple services are affected. I just do not have a specific list of what is affected nor do I have an ETR.

Assuming your IP problem is related to this fiber cut, I will provide you updates as I receive information.

Update: as of 1550 mountain time it appears to be fixed. i doupt it was a fiber cut if they fixed it this fast.

 

[dartworth]

it happens...🙁

 

[BriGy86]

make sure that people blame you for the problem

 

[wexsmith]

It's killing our phones at work. Can't make out of state calls right now. Local calls are still working fine though.

 

[jumpr]

Somewhere on the west coast, an excavating company is trying to get their insurance company on the phone to file a claim for a cut fiber...but can't, because the line is dead.

😀

 

[Armitage]

Yep, it's sh|t here as well - our internet service originates in L.A.

 

[wexsmith]

Our internet is still fine. Either it was never affected or our failover DS3 picked up the lost connection. All I know is I'm still stuck doing work! Why oh why didn't our internet cut out...

Oh and I'm located down in Lake Forest.

 

[OutHouse]

Originally posted by: jumpr
Somewhere on the west coast, an excavating company is trying to get their insurance company on the phone to file a claim for a cut fiber...but can't, because the line is dead.

😀

bwhahahah that is proably exactly true.

 

[Kenazo]

Originally posted by: Citrix

Originally posted by: jumpr
Somewhere on the west coast, an excavating company is trying to get their insurance company on the phone to file a claim for a cut fiber...but can't, because the line is dead.

😀

bwhahahah that is proably exactly true.

Yikes, for their sake, I hope they aren't liable for lost business.

 

[OutHouse]

^

 

[jagec]

Cutting fiber should be up there with armed robbery :|

 

[KK]

Originally posted by: Citrix

Update: as of 1550 mountain time it appears to be fixed. i doupt it was a fiber cut if they fixed it this fast.

could be that they just rerouted their t3s onto some other path. we reroute our t3s when our fiber gets cut. though sometimes we can't reroute some of our t3 if the cut is on a fiber going out to the boonies.

 

[EagleKeeper]

Still not stable. getting dial tones but no connectivity.🙁