Soyo Dragon Plus! and XP 1900+ failure/instability at 133 MHz FSB

verbage

Member
Aug 1, 2001
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SPECS:

Soyo K7V Dragon Plus!
BIOS 2BA1 (15 Nov 01 release date)
AMD Athlon XP 1900+ (and Athlon C 1.4 GHz)
Global WIN WBK38 CPU fan
two 256 Meg PC2100 CL 2.5 DIMMs by Crucial (plus two identical known-good spares)
300W Enhance AMD-approved PSU (and 350W Enermax PSU)
ATI Radeon VE 32 Meg


Greetings to all,

I am having major instability problems with the above setup, but if, and only if, I use the system with the FSB at 133 MHz. Basically, I see spontaneous reboots in WinXP if I am even as lucky to get as far as the desktop. I had to set the FSB at 100 MHz just to get the OS installed. But it's not just with WinXP--using a low level memory testing program (Memtest86 from www.memtest86.com), I note funkiness in the system only when the FSB is set to 133 MHz. However, at 100 MHz FSB, the system appears as stable as a rock hours on end despite the aggressiveness of memory settings in BIOS, and all other parameters.

I am not overclocking the system at all--I let the DRAM frequency be set by SPD at 133 MHz, but have also set it at 100 MHz manually. I have also tried both DIMMs individually, as well as swapping in another set of known good PC2100 DIMMs from Crucial from another entirely different batch purchased weeks earlier. I have reseated the CPU and all other components, and also remounted the motherboard in the case to make sure is was not getting shorted out on anything. Besides the 300W PSU listed above, I have also used another 350W Enermax AMD-approved PSU. After all the systematic parts swapping and configuration changes, this instability has only surfaced with the XP 1900+ when the FSB is at 133 MHz--essentially none of the other parameters appear to contribute to the instability.

This left one last thing to test--the actual CPU itself. I was able to borrow a standard Athlon C 1.4 GHz (266 FSB) T-bird CPU for a few hours to test for flakiness at 133 FSB with that CPU. I didn't get a chance to test it under WinXP before having to give it back, but I did let it cycle through Memtest86 for a couple of hours with the system set at 133 FSB, and not a single error appeared. This was unlike the case with the XP 1900+ using the same 133 MHz FSB--quite a few Memtest86 errors would be generated mostly for test #4, but also for tests #6 and #5 in that order. At 100 MHz FSB with either CPU, no Memtest86 errors were ever generated.

So, though I didn't have time to experiment in WinXP using the Athlon C 1.4 GHz on a 133 MHz FSB, the results from Memtest86 seem to suggest it would have been stable. So, why wouldn't an Athlon XP 1900+ be stable under the exact same conditions? I have seen other folks mention issues using the 133 MHz FSB, but no real solutions.

I talked with Soyo tech support about the problem by phone after about 20 minutes on hold. Unbelievably, they said they had just gotten in an Athlon XP 1900+ for testing YESTERDAY (e.g. 12 Dec 01). This seems a bit absurd--the XP 1900+ has been available for about a month now--I can't imagine Soyo just being able to get one now... The support person mentioned that one other person had mentioned this issue. Together we concluded it was either the mobo or the CPU. Since the CPU was OEM and only had a 30 day warranty from Newegg, I decided to swap that off first. When the replacement arrives, I'll see if it makes a difference.

Nonetheless, I'd like to hear from folks out there that may be experiencing the same problem. In a nutshell, it's basically major system instability when using an XP 1900+ on a Dragon Plus! board with a 133 MHz FSB settings. Any comments?

verbage
 
Dec 13, 2001
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i dunno if this might help, but i heard it was a bios prob with the board, so put in fsb thats stable dl the new version of the bios then pump fsb back up to 133, hopefully that works
 

BeHeMOTH

Senior member
Nov 9, 1999
547
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0
Sorry to hear about the problems, I have almost the same setup except the OS,video and cooler and I have no problems at all. I'm sure you checked out your bios settings, you might want to clear the cmos and set everything back to default in bios if you made changes.

I wish I could help but mine went off with a hitch and even with old bios worked fine.

goodluck and keep us posted.
 

verbage

Member
Aug 1, 2001
46
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0


<< i dunno if this might help, but i heard it was a bios prob with the board, so put in fsb thats stable dl the new version of the bios then pump fsb back up to 133, hopefully that works >>


fijianflash187--thanks for the suggestion. I am at the latest BIOS available (2BA1), however, and the problem is still occurring. But I'll keep looking for a newer BIOS release to see if that helps.



<< you might want to clear the cmos and set everything back to default in bios if you made changes. >>


BeHeMOTH--yeah, I have already tried this (unplugging the ATX power feeds from the mobo, and changing one of the jumpers at the bottom of the board for 5+ seconds). Unfornately, there was no difference... but thanks for the suggestion.



<< I don't know if this will help you, but take NOTE. >>


Atrail--thanks for the heads up about that note--seems a bit strange what it suggests, maybe a misprint??? my CPU is now on the way back for replacement since it only had 30 days warranty, but as soon as it comes back, I'll try this suggestion unless the replacement CPU fixes the problem.

 

Atrail

Diamond Member
Apr 20, 2001
4,326
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Hey I found this for you. Have a read.

Problem Fixed AMD 1900+
I noticed someone posted how they were able to get their bios upgraded using windows 2000.

I will just post what I learned and I hope it helps.


1. Download the aweflash.exe and bios
2. Reset the CMOS using the jumper (about 5-10 seconds) or remove the battery.
3. Boot your computer using your startup disk (I used windows 98 boot disk since I have 2000 upgrade)
4. A:\aweflash.exe (run it making sure you are in the a: directory)
5. type the file of your bios (you should have it written down i.e. kvxa2ba1.bin)'
6. save your old bios
7. reboot with F1 once prompted or just reset using computer reset button.
8. Go back into your bios
9. Set optimal settings
10. On my computer, mine kept defaulting to 100 MHz FSB but changing it to 133 and saving worked without any hassle.

SO far so good. No lock ups yet...



LINK
;)
 

verbage

Member
Aug 1, 2001
46
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0
Atrail--thanks for that link to the message on the amdmb.com forum. From reading that, it may be that the mobo is actually bad. But I sent the CPU off for replacement already since it only has a short 30 day warranty. If the new one doesn't make a difference, well, I guess I'll have to package up the mobo for replacement. I am anxious to get it stable at 133 MHz FSB--the speed will be awesome!
 

Paul

Platinum Member
Oct 9, 1999
2,520
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0
Hopefully I won't have the same problem. My Dragon+ should be here Monday. Man having a XP 1900+ sitting around with no mobo sucks... :disgust:

Are there any good bios guides?
 

Cybordolphin

Platinum Member
Oct 25, 1999
2,813
0
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Verbage.. it does not sound like the motherboard itself. But let us know what you find out.

Damn... Newegg is going to ban us from purchasing from them.. if you guys keep RMA'ing their boards.... when the problem(s) are not the motherboard. :D
 

SilentRunning

Golden Member
Aug 8, 2001
1,493
0
76
Since this may be my next motherboard, I am interested in the problems it may have. It sounds like some people think the problem may be a heat related problem. I found this in a review of the Soyo Dragon, and wonder if the same applies to the Dragon+

Initially, we were happy to see that Soyo chose to include active cooling for the Northbridge, but when we removed the heatsink / fan combo, we were disappointed to find that no thermal interface material was used. We won't hold too much against Soyo for this though, because enough Thermal Paste is included with the DRAGON to cover the Northbridge and a CPU.

So has anyone who owns the Dragon+ checked wether there is thermal paste/pad between Northbridge chipset and its heatsink/fan????
 

verbage

Member
Aug 1, 2001
46
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0
SilentRunning--My Dragon+ is at home now, but I'll check on the thermal paste for the 40mm chipset fan/heatsink combo this evening. When I get a replacement 1900+ this week, I'll first try it in the stock config to see if I am still having instability. If nothing has changed, I'll probably explore the chipset thermal paste avenue if it isn't already there.
 

AlastorX82

Banned
Dec 17, 2001
347
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0
I have the exact same problem, only I am running an 1800+..... Also, I had a 1ghz axia @ 1.33 running on 133FSB before I got the XP today, and it was fine.
 

Tman200371

Junior Member
Dec 16, 2001
2
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0
Why are you sitting there trying to solve an obvious hardware problem with your motherboard?

Get a new one for christ's sake!

Duh?
 

verbage

Member
Aug 1, 2001
46
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0


<< Why are you sitting there trying to solve an obvious hardware problem with your motherboard? >>



Tman200371--thanks for your comments, but it doesn't seem to be an obvious hardware problem with the mobo itself. Given the exact same setup using a 133 MHz FSB, if I just pop out the XP 1900+ and pop in the Athlon C 1.4 GHz and change absolutely nothing, I get zero Memtest86 errors with the second chip, but lots with the first. Other folks would say that since one CPU works correctly and the other doesn't, well, one of the CPUs must be bad. If the replacement XP 1900+ still does the same thing, the motherboard will be the next RMA candidate.
 

AlastorX82

Banned
Dec 17, 2001
347
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Tman200371's trite message was all too true. I got the replacement board today, and it is flawless @ 140mhz. Don't mess around, just send it back.
 

mandaa

Junior Member
Jan 15, 2002
1
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I've also got a SOYO Dragon Plus with an XP 1900+. I'm also having the same exact problems!!! I'm running Windows XP Pro right now. My system runs perfectly when the front side is at 100mhz, but it only detects the CPU running at 1.2ghz. Kinda strange! The whole system is a little sluggish. Any suggestions?
 

ajminn

Junior Member
Jan 2, 2002
10
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im gettin the EXACT same problem except i'm using an 1800+ and win 98/2000. I'm going to RMA my board and my cpu just in case it's both of them but we'll see.
 

akkim

Banned
Dec 31, 2001
29
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it's definitely not a cpu problem guys. one way to check is to turn off internal cache and see if it boots into XP and is stable at 133mhz. it will be slow, but it will prove your cpu works. As for ram, crucial is usually good. Possible problems are: bad mobo, bad power supply.

I had this problem on my first dragon+, and I did ALOT of looking around for answers on amdmb.com's forums and here. These are solutions I found that worked for at least one person:

1. TEMPS TEMPS TEMPS! the majority of people had too high cpu temps. they reseated their hsf, used more thermal grease, got a better hsf, improved case airflow, etc. This solved their problems.

2. Inadequate power supply. 300watts just doesn't cut it anymore. www.amd.com has a list of supported psu's for their cpu's. You should at least have something as good as those. I reccomend a 400w antec powersupply. Enermax has low rails alot of times and might not be sufficient.

3. One guy flashed his bios to 2aa1, removed the battery to clear the bios, flashed to 2ba1, and then it worked. Take this for what you will. i tried it, and it didn't work.

4. Many people just rma'd their motherboard and got a new one. It almost always solved their problem. I assume they picked up a good psu in the meantime.

I tried a 350w enermax to replace my 300w powerman, but it didn't work. I picked up a 400w antec on ebay, just to cover the bases and eliminate that as a possible problem. After a week of pain with this mobo, i chickened out and rma'd it for an asus a7v266-e since that board has less "issues". Good luck guys. Check out www.amdmb.com for good support with your dragon+.
 

jhites

Golden Member
Mar 19, 2000
1,854
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There is a newer BIOS than the 2BA1 available at the Soyo USA website:
newer checksum:716F
release date: (01/02/2002)
BIOS Revision: K7VXA_2BA2
Changes: Support "Athlon 2000+" cpu, solve RAM compatibility (3 DIMM)

I don't know if this might solve your problem but it could be worth a try. I have not updated mine from the 2BA1 yet but when I run my XP1800+ @ 150Mhz Bus it does not show it as a XP2000+ (only shows 1667Mhz). When I run the FSB @ 144/5 it does show as the XP1900+ vs. Mhz speed using the 2BA1.

I have not had any problems with my Motherboard but I did do the BIOS update before ever loading the OS. I used
DrDOS BIOS Flashing Boot Disk for the update. Using the same DDR PC2100 and AIW Radeon 32Mb.

I am using a Alpha PAL8045 with 50cfm 80mm fan and Artic Silver and have an Antec PP412X PS at 400w. If you find that the replacement mobo still gives this same issues after updating the BIOS then you might try a different PS or cooler.

 

ajminn

Junior Member
Jan 2, 2002
10
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ok I RMA'd my motherboard and my CPU and reinstalled everything... same problem.... just that it's a little better with this set. At least I get to a boot screen once in awhile. Any ideas or suggestions?

Soyo Dragon+
AMD Athlon 1800+
512 DDR RAM
2ba1 bios
swiftech hs with a 8000 rpm fan
450w enermax psu

thanks guys