Sony claims "Liquid Damage to Mobo"

[jakedeez]

My boss's laptop crapped out a month or so ago. It was always kept on a shelf and never near water. We tried a reformat, no help. Sent it into tech support - they want $800 for "liquid damage" claiming the mobo was fried.

Okay, so it was not liquid damage, but it could be that the mobo is fried, but I mean, I can buy a spare for much less then that right? I don't mind installing it, I have worked on plenty of laptops, but I mean, the mobo is available for sonys right? Anyone know what ODM they are?

 

[VooDooAddict]

This is why I'm glad I build my own stuff if possible.

I hate dealing with places that try to squirm out of warranty.

 

[dahunan]

tell them to go to hell and tell them to give you the part number and tell them you will never let anyone you know ever buy a sony again..

FWIW.. next laptop you get.. buy a complete care warranty.. Dell only charges $119 to upgrade for the length of your warranty... if you had a 4 year warranty.. they would only charge you $119 total to upgrade it to complete care for the next four years << this was correct just one month ago

 

[BladeVenom]

Complain to the BBB or your State Attorney General. Next time don't get a computer from a disreputable company.

 

[jakedeez]

Originally posted by: BladeVenom
Complain to the BBB or your State Attorney General. Next time don't get a computer from a disreputable company.

Yeah, not my computer, the bosses... just thoght I would ask if anyone knew where to get the parts...

 

[JeffreyLebowski]

The only place you can get the parts is from Sony. They are anal about it. At least they were when I was a tech at Sh!tUSA. It is possible that a liquid damaged it. I have dealt with many people that claim that they never spilled anything on their laptops only to open it up and have a fluid ooze out of the thing. It happens and people will claim ignorance if it means it will save them a buck or save them face.

Tell your boss to buy a new computer.

 

[simbawang]

Originally posted by: jakedeez

Originally posted by: BladeVenom
Complain to the BBB or your State Attorney General. Next time don't get a computer from a disreputable company.

Yeah, not my computer, the bosses... just thoght I would ask if anyone knew where to get the parts...

I suggest try looking on eBay if you intend to make the repair yourself. Most damaged laptops sold on eBay has a crack on screen. I was able to get quite a few decent parts to repair 4 laptops (1 compaq, 1 acer, 1 sony, and 1 dell) within the last few years.