Somewhat OT: newegg.com success stories?

[BlueTDimly]

Hi -

Sorry this is somewhat OT, but it seemed the best place to put my question.

newegg.com is often cited as having really good deals (which they do). How have people found them? I'm a little nervous to order, since I emailed them a question at least a week ago and never received a response.

Your experiences, please.

Thanks!