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something about newegg

L

laugh

Golden Member
I know it's everyone's favorite store, including me. However, be careful of refurb stuffs there -- I received the products with big RMA # on box, as well as buyers' addresses! Holy crap! It's called refurb? Newegg just resell returned products as "refurbished".

Think twice.

Now I understand why the refurb LiteOn CDRW can't work -- it never worked, and was returned by buyer, then I got it as refurb -- it's not the 'refurb' term i understood at all ( i returned the CDRW drive and paid return shipping. it sucks.)
 
did it say, on the item they were selling, it was a refurb? I bought things from them and when they say it was retail item, they shipped a retail item.


static911
 
it could have been a mistake, i'd give 'em a call

if they are no help, call the BBB and leave a report on resellerratings.com
 
It is standard practice in the industry to use the term 'refurbished' to refer to an item that was returned by a customer but was tested good. They have to do something with the items that are returned because a user doesn't know how to configure it properly or just simply changed their minds. When something was actually refurbished/repaired from the factory, they are usually labeled as "factory refurbished" or "manufacturer refurbished".

The risk you take by purchasing either is that if the item was returned due to something like an intermittent problem, vendor/factory testing many not catch it.



 
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