Someone stole $900 from our checking acct

[Wag]

A debit/check card backed up by a CC company like Visa is just as protected as their CCs. Visa says as much right on their website.

 

[RossMAN]

I hope they catch the fsckers who did this.

 

[alm99]

Originally posted by: RossMAN
I hope they catch the fsckers who did this.

you and me both Ross, you and me both

 

[mpitts]

Originally posted by: RossMAN
I hope they catch the fsckers who did this.

They won't.

Here is my story:

My wife and I were living in an apartment complex. One day, we were checking our credit accounts online when we noticed some "peculiar" charges on one of our accounts. One was for $39.90 to an internet website, another was a $200 cash advance from an ATM about 25 miles south of our apartment.

Immediately, we called the credit card company and told them that they were NOT our charges. Instead of treating us like concerned customers, we immediately became the primary suspects. "Are you SURE you didn't make these charges and didn't forget?" We said "Yeah, we are PRETTY SURE we didn't take $200 out at an ATM when we don't even know the PIN number to our credit cards as we never use them for cash". Everytime we called regarding our case, we received the same type of treatment.

At any rate, it seems the credit card company sent my wife a new card for one that she carried that was expiring. Apparently someone was able to get into our mailbox (not exactly tough as it was a crappy apartment cluster mailbox) and was able to activate the card AND get a PIN for the card immediately. Luckily the card had a VERY low limit at the time, so the damage they did with it was minimal.

But getting to my point. The credit card company had a case opened for us and knew:

The phone number used to activate the card
The location and exact time and day that the card was used for a cash advance at an ATM (A First Union ATM inside of a QuikTrip)
The IP address of the computer with the exact date and time that the card was used online (thanks to my research).

And, armed with all of that information, do you think that the credit card company ever did anything about it?

Hell no.

I am glad that your bank is taking care of the situation with your funds, but unless they do things differently than our credit card company did, don't expect them to ever look any further into this.

 

[TerryMathews]

Originally posted by: Wag
A debit/check card backed up by a CC company like Visa is just as protected as their CCs. Visa says as much right on their website.

Yeah, people seem to overlook this point.

Although since most banks link MAC and Visa on the same card, you can get screwed pretty badly if the perp comes up with your PIN...

 

[draggoon01]

Originally posted by: mpitts

Originally posted by: RossMAN
I hope they catch the fsckers who did this.

They won't.

Here is my story:

My wife and I were living in an apartment complex. One day, we were checking our credit accounts online when we noticed some "peculiar" charges on one of our accounts. One was for $39.90 to an internet website, another was a $200 cash advance from an ATM about 25 miles south of our apartment.

Immediately, we called the credit card company and told them that they were NOT our charges. Instead of treating us like concerned customers, we immediately became the primary suspects. "Are you SURE you didn't make these charges and didn't forget?" We said "Yeah, we are PRETTY SURE we didn't take $200 out at an ATM when we don't even know the PIN number to our credit cards as we never use them for cash". Everytime we called regarding our case, we received the same type of treatment.

At any rate, it seems the credit card company sent my wife a new card for one that she carried that was expiring. Apparently someone was able to get into our mailbox (not exactly tough as it was a crappy apartment cluster mailbox) and was able to activate the card AND get a PIN for the card immediately. Luckily the card had a VERY low limit at the time, so the damage they did with it was minimal.

But getting to my point. The credit card company had a case opened for us and knew:

The phone number used to activate the card
The location and exact time and day that the card was used for a cash advance at an ATM (A First Union ATM inside of a QuikTrip)
The IP address of the computer with the exact date and time that the card was used online (thanks to my research).

And, armed with all of that information, do you think that the credit card company ever did anything about it?

Hell no.

I am glad that your bank is taking care of the situation with your funds, but unless they do things differently than our credit card company did, don't expect them to ever look any further into this.

what credit card? what company?

 

[tk149]

Originally posted by: RossMAN
I hope they catch the fsckers who did this.

Ditto.