someone help me out with a few ebay questions please!

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
edit: if someone is willing to help me via PMs on getting this guys info or however you crazy people find all that stuff out, i just want to see if this is one of those scams that people post from a different country or something. im not big into throwing money aways, so i just wanna take the necessary measures to not get ripped off. thanks



i am about to buy something on ebay that is a decent amount of money (400+)

if it doesnt work as well as i would like and i wish to return it, is there anyway i can force a return? i am not out to get anyone or be annoying...just taking careful measures so i dont get screwed. anyways, what can ebay do to help me if i dont want it? i would pay for return shipping and blah blah...but i just dont want to eat the actual cost of the equipment. i am reading the buyer protection stuff, but is any of that legit? do they actually step in and get things done? or is it like paypal and they blow you off until you just forget about it.


thanks and let me know ASAP please if anyone has any comments/experiences/etc.
 

edro

Lifer
Apr 5, 2002
24,326
68
91
Use Paypal and use the Buyer Protection satisfaction guarenteed thingy. It costs you a few extra dollars, but it is basically no questions asked... you just tell Paypal that the tiem was borken or whatever... and they give you back all your money.
 

RossMAN

Grand Nagus
Feb 24, 2000
79,094
461
136
1) Make sure to research items other sellers are offering, if you have ANY doubt about the seller and/or merchandise they are offering STOP and ask questions.

2) Read up on the Paypal Buyer Protection policy.

3) Contact the seller BEFORE you place a bad and definitely days before the auction ends asking specific questions about their return/refund policy. Do they have one and what are the criteria?
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
yeah ask the seller absolutely anything you wish ... chances are you are thinking you may be getting a 'deal of the century' but the majority of used items are just that used and functional, they may have a small 1/8" scratch on the base or a small rub on one of the buttons.

get pics and explainations.

I over describe my items (I end up getting questions about 'how bad is it?')...and still I get people wanting to return it thinking it was going to arrive factory sealed or realize they over bid in a bidding frenzy.

 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Originally posted by: cr4zymofo
These are the questions you should ask the seller...

thanks for all the help
rolleye.gif



i already asked him all of this, but you should know that asking someone to tell you all the facts when they are the selling party...you arent going to get all of the answers. if you dont have anything constructive to say, please dont post crap.
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Originally posted by: edro13
Use Paypal and use the Buyer Protection satisfaction guarenteed thingy. It costs you a few extra dollars, but it is basically no questions asked... you just tell Paypal that the tiem was borken or whatever... and they give you back all your money.

is this better than using escrow.com or something? i have never used that and i am curious if it is a good way to do it. it is 27 dollars which is worth it to me if i wont get ripped off. but if paypal offers the same for less, then i guess ill do that!
 

RossMAN

Grand Nagus
Feb 24, 2000
79,094
461
136
Originally posted by: MrDudeMan
Originally posted by: edro13
Use Paypal and use the Buyer Protection satisfaction guarenteed thingy. It costs you a few extra dollars, but it is basically no questions asked... you just tell Paypal that the tiem was borken or whatever... and they give you back all your money.

is this better than using escrow.com or something? i have never used that and i am curious if it is a good way to do it. it is 27 dollars which is worth it to me if i wont get ripped off. but if paypal offers the same for less, then i guess ill do that!

Someone correct me if I'm wrong but escrow.com only ensures that the payment/merchandise are received.

They have NOTHING to do with if the product is in working condition or not, warranty, DOA, etc.
 

sillymofo

Banned
Aug 11, 2003
5,817
2
0
Originally posted by: MrDudeMan
Originally posted by: cr4zymofo These are the questions you should ask the seller...
thanks for all the help
rolleye.gif
i already asked him all of this, but you should know that asking someone to tell you all the facts when they are the selling party...you arent going to get all of the answers. if you dont have anything constructive to say, please dont post crap.
Don't get me wrong dude, I didn't mean to offend you in any way, it's not my nature. Just seems like all of the questions that you asked, no one can really answer but the seller himself. If he BS you, then it's still him that knows the answer. Usually, I ask the seller every questions, twice if I were to put large sum of money down for something on the internet, unless it's from a credible source. Most seller will have a refund/exchange policy on their listing, or their homepage, if not, how the hell can I answer what is their return policy? Another thing, check his feed backs, to see how or when of how often he screws up, look at the items that's sold in the past by the same seller, and see the values of the items being exchanged. If he sells some low dollars craps and all of a sudden jump up to high dollars, could be fraud, but then again, no one knows.

To be safe, pay with credit cards or paypal... and honestly, these are the only advise I can think of, if there's any. :beer:
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Originally posted by: RossMAN
Originally posted by: MrDudeMan
Originally posted by: edro13
Use Paypal and use the Buyer Protection satisfaction guarenteed thingy. It costs you a few extra dollars, but it is basically no questions asked... you just tell Paypal that the tiem was borken or whatever... and they give you back all your money.

is this better than using escrow.com or something? i have never used that and i am curious if it is a good way to do it. it is 27 dollars which is worth it to me if i wont get ripped off. but if paypal offers the same for less, then i guess ill do that!

Someone correct me if I'm wrong but escrow.com only ensures that the payment/merchandise are received.

They have NOTHING to do with if the product is in working condition or not, warranty, DOA, etc.

but couldnt that work just as well? they hold it until the buy says everything is ok, then they mail the seller a check. so if i got it, didnt like, and wanted to send it back, wouldnt that be easier than dealing with paypal if i got ripped a new one? i guess the reason i lean away from trusting PP to get my money back is because i have been screwed before and they did nothing (and im not a retard, i checked the guy out and it turns out later he was using some other peoples names and stuff...like 15 people got screwed by this guy... :( )


i really appreciate the help so far everyone...thanks
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Originally posted by: cr4zymofo
Originally posted by: MrDudeMan
Originally posted by: cr4zymofo These are the questions you should ask the seller...
thanks for all the help
rolleye.gif
i already asked him all of this, but you should know that asking someone to tell you all the facts when they are the selling party...you arent going to get all of the answers. if you dont have anything constructive to say, please dont post crap.
Don't get me wrong dude, I didn't mean to offend you in any way, it's not my nature. Just seems like all of the questions that you asked, no one can really answer but the seller himself. If he BS you, then it's still him that knows the answer. Usually, I ask the seller every questions, twice if I were to put large sum of money down for something on the internet, unless it's from a credible source. Most seller will have a refund/exchange policy on their listing, or their homepage, if not, how the hell can I answer what is their return policy? Another thing, check his feed backs, to see how or when of how often he screws up, look at the items that's sold in the past by the same seller, and see the values of the items being exchanged. If he sells some low dollars craps and all of a sudden jump up to high dollars, could be fraud, but then again, no one knows.

To be safe, pay with credit cards or paypal... and honestly, these are the only advise I can think of, if there's any. :beer:

see what i said right above this about payping with paypal or escrow or something...maybe you know the answer to that. also, he only has 1 eval and it was a paintball gun for like 200 something dollars (he was the seller). its kinda risky though because he only has 1. i wish people from ebay knew that heatware was a credible source because i have decent heat, not that it would help here though.

just so everyone knows, its a remote control helicopter and the stuff he is offering is a pretty damn good deal. thats why i am so hesitant. anyone that knows stuff about RC heli's knows they are expensive as hell.
 

Jzero

Lifer
Oct 10, 1999
18,834
1
0
Originally posted by: MrDudeMan
Originally posted by: cr4zymofo
These are the questions you should ask the seller...

thanks for all the help
rolleye.gif



i already asked him all of this, but you should know that asking someone to tell you all the facts when they are the selling party...you arent going to get all of the answers. if you dont have anything constructive to say, please dont post crap.

It's not crap - it's the single, absolutely correct answer. You need to ask the seller if he offers any sort of guarantee, prior to bidding. It's pretty hard for a seller to BS you on a guarantee - either he offers one or he does not.

Case-in-point, I'm looking at an item right now. I asked the seller if she offers any sort of refund if I get it and find it doesn't work.

She said "Sorry, no refunds. The item is as-is."

Fair enough. I took that risk into account when I placed my bid.

This is the way Ebay works.
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Originally posted by: Jzero
Originally posted by: MrDudeMan
Originally posted by: cr4zymofo
These are the questions you should ask the seller...

thanks for all the help
rolleye.gif



i already asked him all of this, but you should know that asking someone to tell you all the facts when they are the selling party...you arent going to get all of the answers. if you dont have anything constructive to say, please dont post crap.

It's not crap - it's the single, absolutely correct answer. You need to ask the seller if he offers any sort of guarantee, prior to bidding. It's pretty hard for a seller to BS you on a guarantee - either he offers one or he does not.

Case-in-point, I'm looking at an item right now. I asked the seller if she offers any sort of refund if I get it and find it doesn't work.

She said "Sorry, no refunds. The item is as-is."

Fair enough. I took that risk into account when I placed my bid.

This is the way Ebay works.

riiiiight. no one lies i guess.

btw, read the thread. we talked about his response like 2 posts down and sorted it out, but thanks.
 

alkemyst

No Lifer
Feb 13, 2001
83,769
19
81
Originally posted by: MrDudeMan
Originally posted by: cr4zymofo
These are the questions you should ask the seller...

thanks for all the help
rolleye.gif



i already asked him all of this, but you should know that asking someone to tell you all the facts when they are the selling party...you arent going to get all of the answers. if you dont have anything constructive to say, please dont post crap.

it was a valid reply....the same as when people start flaming a company on a public forum without first calling the company (they send a million unanswered emails usually, but never pick up the phone)....turns out they end up having some great explaination to the problem and that teh buyer was told it could take as long as it did.

People can lie, yes...get them to send it in email and then you have a paper trail. Both ebay and paypal have buyer protection services that are fee based.