Some guidance desperately needed! Strange Problems

fdiskboy

Golden Member
Sep 21, 2000
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Ok, my first Socket A PC--Here's what I've got and some problems I'm having--any help would be greatly appreciated.

Cheap case w/ 250W PS
Athlon 850 Tbird Socket A
Abit KT7 Raid
2 x 128MB 133Mhz RAM
32MB DDR Radeon
30GB Quantum 7200Rpm HD
52x Creative IDE CD-ROM
8x4x24 Yamaha CDRW

I'm having some flaky problems. My reset button and power button don't always reset or power on/off. Sometimes the processor is detected, sometimes not. Been checking the voltage to the CPU and sometimes its 1.75 sometimes 1.76. If I go into BIOS setup and change settings, when I get out of the BIOS I have to power off (with the powersupply switch) and power back on a couple of times for the POST test to occur again.

I'm thinking that maybe a nice Enlight case and AMD approved PS might solve my problems, but I don't want to throw money at the problem if it can be solved another way.

Emails:
Here

Thanks!
 

jblondi

Senior member
Apr 27, 2000
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Sounds like your case is junk. Why put such a nice system in something like that. Spend the 60$ and get a nice enlight. They have them at onvia for a descent price.
 

GregMal

Golden Member
Oct 14, 1999
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Your set-up sounds pretty good except for that generic power supply.
If your case is satisfactory, just look for an AMD approved P/S.
Sparkle and Antec seem to be pretty popular......Greg
 

fdiskboy

Golden Member
Sep 21, 2000
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thanks guys, I thought a new case was a reasonable cost/benefit solution. I purchased a nice Antec w/ 300Watt PS from Onvia. Great price! I'll post back when it arrives and I have everything transferred.
 

Methos1995

Senior member
Sep 15, 2000
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I'm no techie, believe me. I just visit this board for the "Hot deals". But I'm 99.9999999% sure that all Athlon systems need a >=300 power supply. That's what I was told when I built my 700 Thunderbird. I'm using the MSI K7T Pro Mother Board. Your PS most definately the problem.
 

fdiskboy

Golden Member
Sep 21, 2000
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Alright, got that 300Watt Antec case in. I'm having roughly the same problems. No fluctuations in voltage, but after I change anything in the Bios i have to unplug the power cable to get the machine to respond to the reset/power buttons.... I'm starting to think defective motherboard. Any thoughts?

I'm going to try to install an OS and see what happens when i restart from there...

Only get a boot-up beep from an unplug-the-cord boot as well.
 

Methos1995

Senior member
Sep 15, 2000
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[edit]FIRST THING. Ground yourself!! This is done by touching the metalic part of your case. Do this often as you work in your case. Secondly, I'm using my MSI K7T MB as frame of reference, so some things I say may be different from your Motherboard's manual, BIOS menus, etc., but you should be able to figure things out by looking for what seems closest to what I'm talking about. But I've heard that your MB and mine are very similar when it comes to BIOS, menus, etc. Thirdly, please excuse me if my instructions seem simplistic as I don't know how technically inclined you are. I've tried to make everything easy to understand, so don't feel offended if you already know most of this stuff.[/edit]

Okay, this is what I'd do. Since you haven't installed much of anything yet, start from the beginning. Make sure your Mother Board is mounted properly on the case. If not, it could be causing a periodic short to the system if it moves around and touches anything it's not supposed to.
Look in your MB manual to see how to clear the CMOS. This is usually done by changing a jumper on the board itself for a couple of seconds (called shorting, I believe), then replacing it where it was before. Don't try to boot with the jumper in the new position. Most likely it won't even turn on, and you'll think that you're really screwed when that's not the case.
Take a close look at your manual. Make sure you have set everything set up properly - all the jumpers, switches, etc. Are the case connectors connected properly - power switch, reset switch, power LED, speaker, HDD LED, etc. These are all in your manual.
Are all the cables plugged in correctly (red stripe of IDE cable goes to J1 on your drives and MB connector). Take all your cards out except video and RAM. Make sure RAM is in bank 1 (see manual, obviously). You can install the other cards later. Oh yeah, make sure the video card and RAM are firmly in place. Make sure all exterior cables are firmly in place - monitor, keyboard, mouse, printer cables and so on. Make sure the jumpers on the drives themselves are set up correctly - Master for master, slave for slave.
I see you have a CDRW. Disconnect that for now. Can install it later. As a matter of fact, just start with a bare system - floppy, CD-Rom, HDD. Nothing fancy. Let's get the system up and running first. If your MB comes with built-in Audio, modem, LAN, etc., disable these in BIOS for now. You can install them later on - one-by-one. Windows is very picky about new hardware sometimes. It's best to just do one at a time.
Now, boot up, go into BIOS, select "Use Optimized Defaults" or there should be something comparable to that. Go to "Standard CMOS Setup" to set the time and date. This will have been wiped since we cleared the CMOS. Everything else in that menu should be fine.
Go to "Advanced BIOS Features". Disable anti-virus protection if it is not already. Then set your First Boot Device to floppy, second to CDROM, third to HDD-0(zero). If these are not available in your BIOS, don't worry. I'm sure you'll be able to figure things out from the manual. "OS Selection for DRAM >64" should be set to Non-OS2 since you're using Windows. Everything else in this menu should be fine.
Go to "Advanced Chipset Features". AGP Aperture size should be 64, but refer to your video card manual to make sure. If it doesn't say, just set it to 64. Disable USB keyboard and mouse support. Disable sound and modem. Everything else should be fine.
Go to Peripherals. On-board Parallel Port I like to set at ECP/EPP Mode. You don't if you don't want to, but it speeds things up to me, especially if you have a parallel zip drive. Leave the other options that become available because of this, alone. Disable on-board audio. Everything else should be fine.
Power Management should be fine.
"PnP/PCI Configuration Setup" menu should be fine, but check your manual to see which setting is appropriate for Windows for the "PnP OS Installed" selection. If you don't know, just leave it as is.
Don't mess with the voltage menu. Just check it to see if whatever can be set to default or auto, is set to those. But don't change anything unless you know exactly what you're doing.
Now, save settings and exit. Assuming it boots fine, do a clean install of windows. Use the disk that came with your HDD to format/partition your drive. You'll lose all data on your HDD. Make sure you have a Windows98 startup disk first though. It might ask for this. If you don't have one and it asks for it, you'll really be up sh*t creek. Once you format your HDD, you won't be able to boot to it unless your HDD tools comes with an option to make it bootable. This doesn't really matter since all you have to do now is put your windows CD in your CD-ROM and follow those instructions. You'll need the full version of Windows for this, or a floppy setup disk from a previous version of windows as proof if you're using the Windows Upgrade. Once you have Windows installed, you can then start installing the other components, cards, etc. one-by-one. Remember to go through the BIOS to turn on sound, modem, etc., if that's where they are. Also, don't forget to install these all one-by-one in windows.
Once you've done all this (or if you run into problems again), post your results here so we can know how things turned out.
I hope this has been of help to you.
 

fdiskboy

Golden Member
Sep 21, 2000
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Methos,
Thanks for all the instructions--I'd done most of what you said already, but it got me thinking about all the Bios power management settings--after tweaking them, the reset, ctrl-alt-delete, and power button seem to work every time. Very strange. 98 is now installed and I'm working on a Windows error I keep getting. (Only after I installed my 32MB DDR Radeon, getting a ddhelp error, which I believe is a direct draw file. Trying to update all my DirectX files and see if that fixes the error)

Again, thanks for the instructions!
 

Methos1995

Senior member
Sep 15, 2000
286
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You're welcome.
I wish I could help you with the ddhelp error, but don't have an idea of what could be causing that except for the DirectX drivers which you are already working on. One other thing I can think of is if it's a PCI card, then try moving it to a different PCI slot. Uninstall the software and drivers for the card first though. I had a problem with my on-board sound and my PCI modem when I first installed the modem. After signing onto the internet, I would get a "blue screen" error (you know, fatal exception, blah, blah, blah) within a few minutes of playing MP3's and using the modem at the same time. The error was with my sound drivers, but I noticed that it only happened when I used the modem at the same time. I've played music for hours before while working on other stuff, not the internet. But all of a sudden I get errors while the modem is in use? I therefore deducted that the problem had to be with the modem. I tried updating MB drivers, re-installing the modem drivers, etc. Nothing was helping. Then I remembered somehting someone had told me years ago. With problems that include PCI hardware, if everything else fails, move the card to a different PCI slot. I did that, and presto, no errors. I did some research and found that the PCI slots share resources with each other, and some cards and other hardware shouldn't share the same resources, while others can. I don't know how on-board sound was sharing resources with a PCI slot, but it must have since moving it did the trick. And if you have an AGP card, then I typed all this for nothing, but at least if you ever run into this kind of trouble later on, you might have a solution that may not have thought of before :)
I just thought of another solution, that's if your card is AGP. Check your BIOS to see if the AGP multiple is set correctly. If your AGP port is 4x but your card is only 2x, you may have to change the setting in the BIOS down to 2. Or maybe the Aperture size is set wrong. Check your card's manual for the right setting.
Wow, I guess I did have a few ideas after all. Hope it helps. Post back so we know what the problem was. I would like to know in case I ever run into this problem in the future.
 

jobert

Senior member
Nov 20, 1999
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Hey METHOS...

You seem to know your way around.

Any advice on my Gateway motherboard problem above?
 

fdiskboy

Golden Member
Sep 21, 2000
1,328
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All right, found some good stuff out on the newsgroups (the Abit specific ones)--I first removed my Radeon drivers, then installed DirectX 7.0a, then installed the latest Via drivers for the mboard and then installed the latest Radeon drivers.

I've still got a few wrinkles to iron out, but for the most part the system is up and running. Think I'll be putting a case fan in the box, only have the CPU and mboard fan right now.

Thanks again for all the input.