So this guy pissed me off tonight

[BigJ]

Originally posted by: Playmaker

Originally posted by: BigJ

Originally posted by: Nutdotnet
Sorry dude, you're in the wrong here. A delivery driver is a representative of the company. Even if it's not your fault, you don't deserve a tip in this case.

It was poor service. Not by you, but again, you're seen as part of the pizza company...and, since the easiest thing to do is to not tip a person...it's gonna happen.

If you don't like it, get another job...the beauty of the good ol' USA!

I'd agree with you if the person didn't get the other pizza for free. So for a couple more minutes of waiting, he saved probably $15. The company went above and beyond what it had to do, and he still screwed the delivery guy.

At that point they are just trying to keep his business. The service has already been so fvcked that he's obviously not going to tip, but the company would like to keep him as a customer so they provide the free pizza hoping for more orders in the future.

Read Nutdotnet's post. If the a delivery driver is directly related as a representative of the company, when the company goes above and beyond, he should be compensated. Just like when they fvck up, he shouldn't be compensated. Waiting an extra twenty minutes to save $15 isn't that big of a fvck-up.

A person that does this gets put on the sh!t list, quite frankly.

 

[Playmaker]

Originally posted by: BigJ

Originally posted by: Playmaker

Originally posted by: BigJ

Originally posted by: Playmaker

Originally posted by: BigJ

Originally posted by: Playmaker

Fact is, most pizza places do just that to the price of a pizza when it is delivered.

In my area, none of over 30 restaurants do anything of the sort. There's a $1 delivery charge, and that's it.

It's a far cry from most pizza places, and in fact I'd say it's very rare for places to do this.

I'm confused, the delivery charge is what I'm talking about, and you say they don't do it in your area, but then you say there is a $1 delivery charge???

Check closer and I'd bet that you'd find that most either add the charge, or simply charge more for a delivery pizza than they would for dine-in or carry-out.

A delivery charge is MUCH MUCH different than increasing the price of every menu item, which is what I originally said.

Fact is, you're going to have a lot of people bitching and moaning for a long time if you started jacking up the prices of every menu item by a $1-$3 just so you can pay your delivery drivers more.

Fact is, the delivery driver sees very little of the delivery charge. At most, they'll get half of it, anywhere from $0.25-$0.50 is the norm. That doesn't even cover the cost of gas for that delivery.

To completely do away with tips, you'd have to increase the price of every single item for deliveries by $1-$3. Most delivery drivers get paid anywhere from minimum wage - $8/hour. After tips, it's not uncommon to make $15/hour. So to get rid of tips, you're looking at raising the prices so that every delivery driver gets an extra $7-$10/hour. On top of that, you'd also need to raise prices so that you'll be able to compensate for the extra taxes you now have to pay for their salaries.

Well, when I pay a deliver charge for a pizza I don't give the driver an additional delivery charge just because he calls it a tip. On the same token, when I'm at any restaurant in Europe or at a decent restaurant in the US with a service charge included on all bills, I don't add an additional tip.

For me to give a tip/gratuity to the help, said individual better go above and beyond to earn it.

And that's why people like you get their pizza at the end of the spectrum (an hour), and people that tip get their pizza within 25 minutes.

Fvck that, my area is so large/busy and with at max 20 pizza orders a year I don't recall seeing the same delivery driver (not that I really pay attention). And one hour? Most places are 30 minutes.

 

[BigJ]

Originally posted by: Playmaker

Fvck that, my area is so large/busy and with at max 20 pizza orders a year I don't recall seeing the same delivery driver (not that I really pay attention). And one hour? Most places are 30 minutes.

I have news for you. A lot of delivery places use POS Software. So all it takes is a mark under your name, and you're blacklisted for life.

 

[Playmaker]

Originally posted by: BigJ

Originally posted by: Playmaker

Originally posted by: BigJ

Originally posted by: Nutdotnet
Sorry dude, you're in the wrong here. A delivery driver is a representative of the company. Even if it's not your fault, you don't deserve a tip in this case.

It was poor service. Not by you, but again, you're seen as part of the pizza company...and, since the easiest thing to do is to not tip a person...it's gonna happen.

If you don't like it, get another job...the beauty of the good ol' USA!

I'd agree with you if the person didn't get the other pizza for free. So for a couple more minutes of waiting, he saved probably $15. The company went above and beyond what it had to do, and he still screwed the delivery guy.

At that point they are just trying to keep his business. The service has already been so fvcked that he's obviously not going to tip, but the company would like to keep him as a customer so they provide the free pizza hoping for more orders in the future.

Read Nutdotnet's post. If the a delivery driver is directly related as a representative of the company, when the company goes above and beyond, he should be compensated. Just like when they fvck up, he shouldn't be compensated. Waiting an extra twenty minutes to save $15 isn't that big of a fvck-up.

A person that does this gets put on the sh!t list, quite frankly.

Precisely, they fvcked up. He had to wait extra time. They are just trying to keep his business by offering a late (and potentially useless, who knows the guy's schedule) pizza for free.

 

[Playmaker]

Originally posted by: BigJ

Originally posted by: Playmaker

Fvck that, my area is so large/busy and with at max 20 pizza orders a year I don't recall seeing the same delivery driver (not that I really pay attention). And one hour? Most places are 30 minutes.

I have news for you. A lot of delivery places use POS Software. So all it takes is a mark under your name, and you're blacklisted for life.

Well, it hasn't affected delivery times yet, and I'm not the paranoid type regarding the delivery guy taking the time and effort to ruin my pizza and then cover it up so I won't notice. Also, as drunk/abusive I or my roommates are when we pick the pizza up in the lobby, we've probably had a "mark" for a LONG time.

 

[Nutdotnet]

Originally posted by: BigJ

Originally posted by: Playmaker

Originally posted by: BigJ

Originally posted by: Nutdotnet
Sorry dude, you're in the wrong here. A delivery driver is a representative of the company. Even if it's not your fault, you don't deserve a tip in this case.

It was poor service. Not by you, but again, you're seen as part of the pizza company...and, since the easiest thing to do is to not tip a person...it's gonna happen.

If you don't like it, get another job...the beauty of the good ol' USA!

I'd agree with you if the person didn't get the other pizza for free. So for a couple more minutes of waiting, he saved probably $15. The company went above and beyond what it had to do, and he still screwed the delivery guy.

At that point they are just trying to keep his business. The service has already been so fvcked that he's obviously not going to tip, but the company would like to keep him as a customer so they provide the free pizza hoping for more orders in the future.

Read Nutdotnet's post. If the a delivery driver is directly related as a representative of the company, when the company goes above and beyond, he should be compensated. Just like when they fvck up, he shouldn't be compensated. Waiting an extra twenty minutes to save $15 isn't that big of a fvck-up.

A person that does this gets put on the sh!t list, quite frankly.

Aye, but it's pure speculation...how long did the guy have to wait? I doubt it was only 20 minutes.

 

[MustangSVT]

Originally posted by: BigJ
The guy is a dick, but I'd bet money on it that you probably weren't as much of an angel as you're letting us think.

amen.