So my 360 and PS3 died/got killed at the same time

[Pacfanweb]

All power went off in my living room, and I have a PS3 and XBox 360 w/HD DVD, mostly for movies, but some gaming.

Wife called me in the room, the whole room had no power. Found a tripped breaker, reset it, power back on.

XBox had the Red Ring of Death, and the picture on the PS3 is jumping, even in the PS3 menus.

Now this freaking sucks. Neither are a year old, so I have to send them both back, I guess.

Don't know why a breaker tripping would have done this, anyway. It's just shutting the power off. Both are on a power strip, and its switch wasn't tripped. Still funny that it happened at the same time.

No movies for me for awhile, I guess....although sometimes the PS3 will still play a movie when its in a good mood. Hope the RMA process doesn't take forever.

Updated in post down there somewhere.......

 

[hans030390]

The replacement/repair process with the PS3 should be about 2 weeks. I can't say for sure how long the 360 would take. You're lucky they're both under warranty.

 

[gorcorps]

surge protectors ftw

 

[Pacfanweb]

Originally posted by: gorcorps
surge protectors ftw

They're on one, didn't help. I called it a power strip in the first post.

 

[gorcorps]

Originally posted by: Pacfanweb

Originally posted by: gorcorps
surge protectors ftw

They're on one, didn't help. I called it a power strip in the first post.

Well it's a bit misleading seeing as how they're not exactly the same. There are plenty of power strips/splitters that don't protect against surges. It's just a power splitter that has an on/off switch. Surge protectors look the same, but come in packaging that gives a dollar amount warranty in protection for anything plugged into it that finds a way to fry.

 

[swaytech]

2 weeks is the average from the time you call Microsoft to the time you get your repaired xbox back.

I'm still waiting for mine at a week and a half

 

[Pacfanweb]

Thought I'd update:
Sent the 360 off a few weeks ago...I was slack about calling in and getting it repaired. Got it back last week...actually, they replaced it. A couple days later, I hooked it up....it works, but the #1 controller light, the upper left quadrant light, is inop. Controller logs in and it's own light says it's logged in and it works, just no light indicating it's ready on the console. Called them back this week, another return box is on the way.

PS3 has also been sent off and got it yesterday. Haven't hooked it up, yet. No idea if they fixed or replaced it...the letter says "repaired or replaced". According to the rep on the phone call, they were going to replace it.
Probably will hook it up tomorrow.

I almost hate to send the XBox back, but damn, I hate to not have it working 100%.

Still no idea on what killed them both at the same time. After the breaker for the living room blew and I reset it, all my other HT stuff still worked. Cable box, TV, Preamp, 2 amps. All fine. Only the game consoles were killed.

 

[Kromis]

Thanks for the update

 

[randay]

Originally posted by: Pacfanweb
Thought I'd update:
Sent the 360 off a few weeks ago...I was slack about calling in and getting it repaired. Got it back last week...actually, they replaced it. A couple days later, I hooked it up....it works, but the #1 controller light, the upper left quadrant light, is inop. Controller logs in and it's own light says it's logged in and it works, just no light indicating it's ready on the console. Called them back this week, another return box is on the way.

PS3 has also been sent off and got it yesterday. Haven't hooked it up, yet. No idea if they fixed or replaced it...the letter says "repaired or replaced". According to the rep on the phone call, they were going to replace it.
Probably will hook it up tomorrow.

I almost hate to send the XBox back, but damn, I hate to not have it working 100%.

Still no idea on what killed them both at the same time. After the breaker for the living room blew and I reset it, all my other HT stuff still worked. Cable box, TV, Preamp, 2 amps. All fine. Only the game consoles were killed.

replace that particular power strip with some proper surge protection. its likely that it could kill more electronics if the breaker was every tripped again.