So have you ever needed tech support for the forums , and were the quick in helping you?

[Renob]

Just curious I have been have a problem renewing my membership and have been sending off email to tech support for days and have not got a reply.

When I clikc subscription link I just get a error and cant renew my account.

I did need a little help about a year ago and Anand himself helped me within hours.

It sucks bing on the servers with banners.

I have posted this URL to bring this to Anand's attention. You should hear from the subscription staff soon.

AnandTech Moderator

Thank you Mr MOD

 

[dman]

thought you meant tech support from the members of this forum... er, anyway, in regards to your question:

They are usually pretty responsive, considering this is a free site for the members, I don't expect a lot and they do better than expected. But, if you are a paying member, then I'd expect a bit more... and I can't answer to that.

 

[Lucky]

supposedly it's all handled by anand.

 

[Renob]

But, if you are a paying member

I am a paying member, and its been 4 days and no reply


BTW anyone esle have the same problem when they try to renew there paying membership and you click on the subscription link and just get an error??

 

[CTho9305]

Originally posted by: Renob
It sucks bing on the servers with banners.

Get a browser that has built-in banner blocking (and other blocking... link)

 

[Angrymarshmello]

Like in the other thread, did you try clearing out your cache and/our using a different browser? As lame as that sounds that works for a lot of people

 

[Renob]

Get a browser that has built-in banner blocking (and other blocking... link)


Thats not the point, Im a paying member.


Like in the other thread, did you try clearing out your cache


Yes.

 

[CTho9305]

Originally posted by: Renob
Get a browser that has built-in banner blocking (and other blocking... link)


Thats not the point, Im a paying member.

I agree, but the browser is still good .

edit: and if the for-pay service isn't satisfactory, you can get no banners with a free browser. Of course, you're still stuck on the regular servers...

 

[slackerinabox]

Originally posted by: Renob
Get a browser that has built-in banner blocking (and other blocking... link)


Thats not the point, Im a paying member.


Like in the other thread, did you try clearing out your cache


Yes.

Want a quick reply? Post this same message with the subject: DO NOT SUBSCRIBE TO ANANDTECH'S FORUMS, THEIR TECH SUPPORT SUCKS! and make sure to bump it every now and then until a resolution is made.. Then change then edit the topic, of course..

 

[Rufio]

dang!!
ANAND HIMSELF!!!!

 

[Renob]

Want a quick reply? Post this same message with the subject: DO NOT SUBSCRIBE TO ANANDTECH'S FORUMS, THEIR TECH SUPPORT SUCKS


He he he


I have posted this URL to bring this to Anand's attention. You should hear from the subscription staff soon.


Thank you Mr. MOD