**snicker snicker** VW moves to crack down on U.S. vehicle quality problems

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Vette73

Lifer
Jul 5, 2000
21,503
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To all the VW fanboys....

"Since 1994, when VW began its U.S. sales turnaround, the automaker consistently has been below the U.S. industry average in J.D. Power and Associates' studies of initial quality.

VW also has ranked below industry average in the past two J.D. Power annual studies of long-term vehicle quality. "
 
Amused

Amused

Elite Member
Apr 14, 2001
57,059
18,428
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Originally posted by: Marlin1975
To all the VW fanboys....

"Since 1994, when VW began its U.S. sales turnaround, the automaker consistently has been below the U.S. industry average in J.D. Power and Associates' studies of initial quality.

VW also has ranked below industry average in the past two J.D. Power annual studies of long-term vehicle quality. "
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That's very nice. My 1999 Passat GLX is, and has been flawless. And to be honest, I'd rather drive it than most other sedans in it's class. That's why I picked it.

VW lovers don't like VWs because they are reliable boring vanilla boxes on wheels. They like them because of how they drive.

Can we stop the fanboy/anti-fanboy crap now? You guys act like you have a vested interest in this company or that, and argue over them as if it really matters.
 
M

Mr N8

Diamond Member
Dec 3, 2001
8,793
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Funny that they blame their suppliers with the quality faults. Don't they test at least a sampling parts they get before putting them into mass production? I don't know much about the auto industry, but I would think that like any other manufacturer, a random samppling would have to pass QC to get everything into production.

 
vi edit

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,484
8,344
126
That's very nice. My 1999 Passat GLX is, and has been flawless. And to be honest, I'd rather drive it than most other sedans in it's class. That's why I picked it.

VW lovers don't like VWs because they are reliable boring vanilla boxes on wheels. They like them because of how they drive.

Can we stop the fanboy/anti-fanboy crap now? You guys act like you have a vested interest in this company or that, and argue over them as if it really matters.
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Ditto. Cept mine is a 2000 GLS Wagon.
 
Vic

Vic

Elite Member
Jun 12, 2001
50,422
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People like newer VW's because of their clean styling, excellent interiors (usually best in class), smooth running yet torquey engines, and excellent handling. They're good cars. I almost bought one when I was shopping for my last car but decided against it, not because of reliability concerns, but because I decided I didn't want FWD and because VW dealers in my area suck ass.
They really should work on that "dealer training" aspect the article mentioned. Anytime I want to listen to outrageous and blantantly obvious lies, I just think about walking onto a VW dealer lot. For example (this was but one of many lies before I walked away disgusted), I was looking at getting a GTI at Herzog-Meier. The only one they had on the lot the day I went there was black and they were really trying to push it on me. I told the saleman I didn't want black and could they please order me a silver one? His answer (and I quote): "The GTI doesn't come in silver."
rolleye.gif
:|
And VW loses a customer for life....
 
vi edit

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,484
8,344
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The only one they had on the lot the I went there was black and they were really trying to push it on me. I told the saleman I didn't want black and could they please order me a silver one? His answer (and I quote): "The GTI doesn't come in silver."
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Uhg! I would have walked out as well and never come back. Or, actually now that I think about it, I would have gone to the display stand and grabbed a book on the GTi's, flipped to the back page showing the color options and pointed out to him and said "Then what the fsck is this?"
 
Ryan

Ryan

Lifer
Oct 31, 2000
27,519
2
81
I'm sorry, nothing but a massive overhall and mass layoffs of the current jackasses that work at their dealerships will help them. They need entirely new people, and a new philosopy.
 
Amused

Amused

Elite Member
Apr 14, 2001
57,059
18,428
146
Originally posted by: vi_edit
The only one they had on the lot the I went there was black and they were really trying to push it on me. I told the saleman I didn't want black and could they please order me a silver one? His answer (and I quote): "The GTI doesn't come in silver."
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Uhg! I would have walked out as well and never come back.
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Same here. I've had this happen at many dealers, though. Car salesmen are right up there with lawyers and politicians on the dishonesty scale.
 
Amused

Amused

Elite Member
Apr 14, 2001
57,059
18,428
146
I've found that the best VW dealers are those who sell other car types as well. A multi-brand dealership, if you will.

My local VW dealer also sells Toyota, Chrysler Kia, Mazda, Izuzu, Suzuki, Mitsubishi and Hyundai on two lots.
 
B

BornStar

Diamond Member
Oct 30, 2001
4,052
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My g/f's 2002 Jetta is on it's third set of the ignition coils they mentioned due to the fact that the coils were replaced prior to the official recall. It suffers from numerous stalls and I still hold there's something wrong with the transmission (automatic) but every time she takes it in, the service techs are very adament that there's nothing wrong. That's not to mention the rattles that occur all over the cabin. I'm lucky that I haven't had to deal with VW service and she does it. I wouldn't be very patient with this.
 
Vic

Vic

Elite Member
Jun 12, 2001
50,422
14,337
136
Originally posted by: vi_edit
The only one they had on the lot the I went there was black and they were really trying to push it on me. I told the saleman I didn't want black and could they please order me a silver one? His answer (and I quote): "The GTI doesn't come in silver."
Click to expand...
Uhg! I would have walked out as well and never come back. Or, actually now that I think about it, I would have gone to the display stand and grabbed a book on the GTi's, flipped to the back page showing the color options and pointed out to him and said "Then what the fsck is this?"
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Remember I said "blatant" lies.
I had that said brochure in my hand and he had seen me flipping through it before we started talking.
 
Triumph

Triumph

Lifer
Oct 9, 1999
15,031
14
81
Originally posted by: Vic
I told the saleman I didn't want black and could they please order me a silver one? His answer (and I quote): "The GTI doesn't come in silver."
rolleye.gif
:|
And VW loses a customer for life....
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LMAO! VW sells more Reflex Silver Golfs and Jettas than any other color option! That's just hilarious. Sadly though, sleazeball underhanded lying salesman will be found at ANY dealership.
 
BoberFett

BoberFett

Lifer
Oct 9, 1999
37,562
9
81
Just to add to the anecdotal evidence, since these VW threads come up now and then...

My sister bought a Beetle convertible a couple months ago. It's been in the shop twice now because it won't start.
 
R

RagingBITCH

Lifer
Sep 27, 2003
17,618
2
76
Originally posted by: BoberFett
Just to add to the anecdotal evidence, since these VW threads come up now and then...

My sister bought a Beetle convertible a couple months ago. It's been in the shop twice now because it won't start.
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Watch out. The VW fanbois will come in here and tell you it was made in Mexico, which is the source of all of VW's problems.
 
I

isekii

Lifer
Mar 16, 2001
28,578
3
81
Originally posted by: Lyle
Tourareg with the V10 TDI...


I'm waiting.....
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You should check out VWsucks.com or something. A person bought a Toureg and it went into shop, he can't even get it back cuz they can't even get the parts for it.

btw.

where is n8magic to back up the vw's ?

 
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