Shut Down in Windows XP

[Netizen]

I have a problem:

i just instaled the windows XP professional in my PC. Then i went to the site of microsoft to get the last and the recomended updates of the Windows XP!Everything was going allright, until the last update, that was windows media player. When i finished it, i wanted to shut down my PC, and instead of turned off, since then it just make "restart"!!! Jus't Don't "shut down" but always "restart"!!!!!
I just instaled also the service pack 1 for Windows XP pro, and i don't know what's happening now!!!!
There is anyone that can help me now, fix the shut down, or do some modification, for example in regedit?????
PLEASE!!!!!!!

THANKS!!!!!

 

[Netizen]

It's possible this happen because of a update of the windows XP??
Does anyone helps me to fix this???

THANKS

 

[Netizen]

Please....there is anyone???

 

[MedicBob]

Any errors in the event logs?

Search Tech Net on XP reboot problems and search here too.

 

[Netizen]

MedicBob, how can i see exactly that??

 

[Netizen]

In "Event Viewer", appears some errors like "IPNATHLP"..."W32TIME".....There is one "Warning" about "Dhcp"......These events tell you something???

 

[y2kc]

Are you saying you don't have the option to shutdown? Are you logged in as "administrator"? If not check to see if you are logged in as someone with administrative rights. if not, log in as administrator and make yourself an Administrator, log back into the account then see if you have the ability to shut down..

 

[Netizen]

Y2KC, Yes, i'm logged as administrator!! Yes, the option "shut Down" appears in the "shut down's menu"!!!What's happens it's just, when i want/choose the option shut down, to turn off the computer, it's just restart, and don't turn off!!i must say that the option stand by, don't work also, or crush my computer!!

 

[bsobel]

Originally posted by: Netizen
Please....there is anyone???

You'll find people here will try to help, but there is no reason to post replies every half hour until they do.
Bill

 

[MedicBob]

Uncheck reboot on errors and then try to shut down. If any error messages come up write them down and let us know.



Right click "my computer" select properties, then the tab advanced, click the start up box and deselect reboot on errors.