- Aug 25, 2001
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So I transplanted an HP ProDesk 400 G3 mini-Tower with a Skylake i5-6500 into a nice case with tempered glass and RGB / rainbow fans. Gave it to my buddy, as a sort-of "showroom piece" for him to show other potential customers and refer them to me. (Edit: IN the past, a few years back.)
He gave the PC to one of his offspring, to use to play RoBlox, FortNite, etc.
I believe that currently, it has a Rosewill PSU that I only just replaced 3-4 month ago, and a GTX 1650 GPU.
It's a moderately-decent gaming rig for e-sports-ish gaming.
My Buddy says that it was boot-looping, and wasn't booting over at his place. When his offspring touched it. it would power-off.
Hr brought it to me, and of course, it fired up no problem, couldn't get it to crash in 30 minutes of running.
I suggested that the power cord might be old and failing, and sent him back with a new one.
That apparently did NOT fix the issue. I suggested that he might have an outlet issue, given other electrical-related failures in both his room and the offspring's.
He swears up and down that he doesn't have outlet issues.
He says that the problem rears itself after 2-3 days of running. Computer freezes, attempts to force power-off and reboot, result in boot-looping. (*)
Which makes me think temps, he thinks PSU (again). I told him that I would replace the PSU under warranty, but that might not actually be the problem.
Thing is, I have a hard time believing it's a temperature problem, unless the cooler is dislodged, but the OEM cooler for these HP mobos is screwed down in four corners. The case has a mesh front and THREE intake fans. And they only have a GTX 1650.
I gave my buddy a 3200G desktop as a backup PC, might ask him to deploy that in the offspring's room, using the same power cord, surge, and outlet, and see if it has the same issues.
(*) I wonder how much of the boot-looping, is the activation of Windows Automatic Recovery? (I know that it reboots several times in the process.) And thus the boot-looping might be a red herring, and instead, system freezing after three days of power-on might be the real problem.
He gave the PC to one of his offspring, to use to play RoBlox, FortNite, etc.
I believe that currently, it has a Rosewill PSU that I only just replaced 3-4 month ago, and a GTX 1650 GPU.
It's a moderately-decent gaming rig for e-sports-ish gaming.
My Buddy says that it was boot-looping, and wasn't booting over at his place. When his offspring touched it. it would power-off.
Hr brought it to me, and of course, it fired up no problem, couldn't get it to crash in 30 minutes of running.
I suggested that the power cord might be old and failing, and sent him back with a new one.
That apparently did NOT fix the issue. I suggested that he might have an outlet issue, given other electrical-related failures in both his room and the offspring's.
He swears up and down that he doesn't have outlet issues.
He says that the problem rears itself after 2-3 days of running. Computer freezes, attempts to force power-off and reboot, result in boot-looping. (*)
Which makes me think temps, he thinks PSU (again). I told him that I would replace the PSU under warranty, but that might not actually be the problem.
Thing is, I have a hard time believing it's a temperature problem, unless the cooler is dislodged, but the OEM cooler for these HP mobos is screwed down in four corners. The case has a mesh front and THREE intake fans. And they only have a GTX 1650.
I gave my buddy a 3200G desktop as a backup PC, might ask him to deploy that in the offspring's room, using the same power cord, surge, and outlet, and see if it has the same issues.
(*) I wonder how much of the boot-looping, is the activation of Windows Automatic Recovery? (I know that it reboots several times in the process.) And thus the boot-looping might be a red herring, and instead, system freezing after three days of power-on might be the real problem.
Last edited:
Another SOP is checking the event logs or installing who crashed.
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