should i charge for a phone call?

dolph

Diamond Member
Jan 18, 2001
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i'm a law office's computer guy, and i just had a phone call for 20 minutes, all computer related (though most of it was for the office manager's personal computer at home she wants to buy). should i bill for it? and if so, how much? full $50 (i charge $50/hr to come in)? or partial?
 

dullard

Elite Member
May 21, 2001
25,042
3,395
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If doing a favor like that for a manager can help your career, then I definately would NOT charge for it. Heck even if it appeared like a favor, I wouldn't do it. That is why you should tell people in advance - instead of hitting them with a surprize bill.

That said, its a lawyer. Go for it. Most of them are scum.
 

kranky

Elite Member
Oct 9, 1999
21,014
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Is it routine for them to call you and you bill them for it? Or is getting called by them a rare event?

If you regularly get called by them, bill for it.
 

everman

Lifer
Nov 5, 2002
11,288
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If you don't know what the proper procedure is there, I would find out first. Billing your manager probably won't make you a very popular person.
 

nageov3t

Lifer
Feb 18, 2004
42,816
83
91
I wouldn't charge if this is the first time, but in the future, let them know that you'll be charging them before they start asking you for advice.

if you haven't been charging them for phone calls prior to know, this might blindside them. as important as it is to make money for your services, it would suck if you lost a client because you pissed them off.
 

Bryophyte

Lifer
Apr 25, 2001
13,430
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I doubt you can bill for something unless you have at least a verbal contract with them for it. Did you warn them that you don't do phone consultation for free?
 

cavemanmoron

Lifer
Mar 13, 2001
13,664
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Originally posted by: loki8481
I wouldn't charge if this is the first time, but in the future, let them know that you'll be charging them before they start asking you for advice.

if you haven't been charging them for phone calls prior to know, this might blindside them. as important as it is to make money for your services, it would suck if you lost a client because you pissed them off.

I don't get paid if my boss calls me,about stuff at work,unless I go in.