Purchased this item. The printouts are HORRIBLE. They refused to take it back even though their return policy is:
What is the refund policy at shop4tech.com?
All requests for a refund must be made within 30 days from the invoice date. NO refund will be issued after 30 days. There are certain products, which, once opened, even if unused, cannot be re-sold as new. Therefore, due to manufacturers policies, we are unable to issue a refund on open items for the following: Digital Media, iPod accessories and software. If you return a non-defective item reported as defective, we reserve the right to return the item to you at your cost.
Non-Returnable Merchandise
Certain products on our site are non-refundable and will be clearly stated as such on our website or over the phone by our sales representatives prior to you purchasing any of these products. These items will be clearly listed as NO RETURN on our website. Often times, these NO RETURN items will be discounted or promoted products. We encourage any customer interested in purchasing large, bulk quantities from our site, to first, request a sample back prior to making a larger quantity purchase.
It didn't say NO RETURN on the product page when I ordered it.
I called in for RMA and spoke to a guy named "Hiandy," refused to give me a RMA number, and hung up on me. Don't give these people our business!!
Filed a dispute with credit card company and they told me to just send everything back. Hopefully I can just get my money back for this thing that prints worse than the cheapest inkjet.
Anyone else have similar problems with this or other retailers?
What is the refund policy at shop4tech.com?
All requests for a refund must be made within 30 days from the invoice date. NO refund will be issued after 30 days. There are certain products, which, once opened, even if unused, cannot be re-sold as new. Therefore, due to manufacturers policies, we are unable to issue a refund on open items for the following: Digital Media, iPod accessories and software. If you return a non-defective item reported as defective, we reserve the right to return the item to you at your cost.
Non-Returnable Merchandise
Certain products on our site are non-refundable and will be clearly stated as such on our website or over the phone by our sales representatives prior to you purchasing any of these products. These items will be clearly listed as NO RETURN on our website. Often times, these NO RETURN items will be discounted or promoted products. We encourage any customer interested in purchasing large, bulk quantities from our site, to first, request a sample back prior to making a larger quantity purchase.
It didn't say NO RETURN on the product page when I ordered it.
I called in for RMA and spoke to a guy named "Hiandy," refused to give me a RMA number, and hung up on me. Don't give these people our business!!
Filed a dispute with credit card company and they told me to just send everything back. Hopefully I can just get my money back for this thing that prints worse than the cheapest inkjet.
Anyone else have similar problems with this or other retailers?
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