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shares are acting slow

rh71

rh71

No Lifer
I work at home thru VPN on my 100mbps ethernet-connected laptop - we have a lot of server shares for work and I run a batch file to establish connection to about 4 of them (all needed). Before I got this new machine, on my old XP machine, displaying "My Computer" or scrolling through any file listing within a directory on the share wouldn't be an issue. Right now on a new machine (XP SP3), I have to wait 5-10 seconds before anything on My Computer shows up. Also, once I am able to navigate into any shared directory, the file listing shows up but when I scroll up and down through it, it's very slow to respond, like it's building a list. It's not even showing one by one, it just doesn't respond for 10 seconds then it moves down. This happens the first time through the file list (~50 files) taking 30 seconds or so, then I can scroll freely through it. If I navigate out of that directory, it will do this slow-down again the next time going back to that same directory. These are not encrypted dirs/files either.

This obviously doesn't happen if it's not a share (or I didn't net use any shares for the session yet).

Is there a setting I'm missing? At first I thought it was the Symantec AV auto-protect but even with it disabled it's acting like this. Everything such as the net connection is the same. I am on FIOS 20/5Mbps with no other activity - I'm the only one in the house.
 
A consistent delay of 5-10 seconds sounds like a DNS or NetBIOS timeout. Check your name resolution configuration in your VPN settings.

Does this occur when you're not connected to the VPN?
 
theevilsharpie said:
A consistent delay of 5-10 seconds sounds like a DNS or NetBIOS timeout. Check your name resolution configuration in your VPN settings.

Does this occur when you're not connected to the VPN?
Click to expand...

Thanks, looks like you're right about the VPN thing as "My Computer" responds right away when disconnected from VPN, even when the shares still show up as drives (can't connect though obviously). As soon as I connect, "My Computer" is once again very slow.

My VPN client is a Cisco Systems VPN Dialer v4.8. I do not see any options to see name resolution settings. Basically all I can see/set is the hostname I'm connecting to, transport tunneling (IPSec over UDP (NAT / PAT) which is selected vs IPSec over TCP - changed to that and still slow), and backup servers (which is not editable).

Any idea how? Am I not looking in the right place?
 
Last edited:
I don't have much experiences with the Cisco VPN client, but I imagine that most of the IP settings are set and enforced by the system administrator.

You may need to get in touch with your work's IT helpdesk to troubleshoot it further.
 
Nothinman said:
How long does it take to resolve if you ping one of the servers over the VPN by name?
Click to expand...

it's pretty much instant, under 160ms. Someone else has also said file shares have been responding slow for them recently too. But she doesn't have the same long delay with "My Computer" while VPN connected.
 
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