I can't see you pic either using IE6.
I'm guessing that each time you start the SETI client it asks if you are a new or returning user & you have to fill in your email addy? If so your 'user_info.sah' file might be corrupt.
Does it want to download a new WU each time or does it just pickup where it left off on the current one?
If it's completely processing WU's, are you sending them in & are you getting proper credit for them?
Are you using any add-on programs to control the client or just running it by itself?