Services.exe is taking up 100% cpu...

[Shawn]

I'm trying to help my uncle fix his computer via IM. His computer started going really slow lately and I was able to figure out that services.exe was taking up 100% cpu. I thought it might be a virus but Norton Antivirus isn't finding anything. I found this.... http://support.microsoft.com/default.aspx?scid=kb;en-us;328885 but stupid M$ doesn't provide the patch. He lives about 1000 miles away so I can't just drop by and look at it. Anyone have any suggestions?

 

[rgwalt]

Did you tell him the standard "reboot the computer" solution?

Ryan

 

[iwearnosox]

Clean install, asap.

 

[Shawn]

Originally posted by: rgwalt
Did you tell him the standard "reboot the computer" solution?

Ryan

Same thing after reboot.

 

[Shawn]

Originally posted by: iwearnosox
Clean install, asap.

I'm not talking my uncle through a clean install. That'd be a day's project.

 

[TD77077]

Here are some things to try:

1. It sounds like the MS fix from the link you included might be in a windows update. Try a windows update.

2. Run Scandisk, let it fix whatever it finds.

3. If your Uncle is a net surfer, tell him to clear his temp. internet files in IE.

Good luck.

 

[Shawn]

bump

 

[Shawn]

Originally posted by: iloveme2
bump