Service Pack 2 not compatible with video driver

[jrp4277]

I just built a computer with a socket 754 MSI K8M Neo-v motherboard with onboard video. When I try to d/l SP2 the computer will only boot in safe mode unless I uninstall SP2. I spent many hours on the phone with microsoft and they said that it is an issue with the unichrome video driver. I downloaded all the updated drivers from the VIA website but that did not resolve the issue. I called MSI and they said there should be nothing wrong with the video driver. Can anyone help me with please. Thanks

 

[firerock]

If you go into safe mode, goto your hardware property and try delete the video card. And reboot it, hopefully that will boot you into regular WinXP and reinstall your drivers.