- Jul 2, 2006
- 5,595
- 1
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My wife and I have been looking to install some blinds on a couple windows in our home. I use homeadvisor (formally service magic) for smaller projects like these in the past. The website usually connects you with 3 companies for estimates - which was the case here.
So they all come out and give us estimates. My wife and I also aren't really sure what we want in the windows. There are so many different solutions - shutters, wood, faux wood, cellular, etc. We basically asked the companies for their opinions on what would look the best.
The one company we like the best was this guy Jimmy. He was really nice and helpful and was the cheapest as well. The only problem was all of the projects were over budget. I asked him if he could do it for $xxxx which he declined. I asked if he would split the difference and basically told me that is the price - non negotiable.
So my wife and I started to figure out what could we "downgrade" in order to fit the budget and these are the replies
Me:
Jimmy:
I told him upfront that we were getting estimates from other companies but it wasn't just going to come down to price. There are other emails where he kind of gives us an attitude for trying to come up with a different solution.
So in that final email he just tells me he's "pulling the quotes and proposals" because it seems as though he is fed up dealing with us. Just to be clear - he only came to my home twice. The second time was because he messed up measuring something and wanted it to be 100% correct.
Cliffs:
Want to buy window treatments
Used 3rd party service for estimates
Referred to 3 companies
Picked a company but tried to re-work the estimated based on budget
Company got mad and pulled estimates
So they all come out and give us estimates. My wife and I also aren't really sure what we want in the windows. There are so many different solutions - shutters, wood, faux wood, cellular, etc. We basically asked the companies for their opinions on what would look the best.
The one company we like the best was this guy Jimmy. He was really nice and helpful and was the cheapest as well. The only problem was all of the projects were over budget. I asked him if he could do it for $xxxx which he declined. I asked if he would split the difference and basically told me that is the price - non negotiable.
So my wife and I started to figure out what could we "downgrade" in order to fit the budget and these are the replies
Me:
Jimmy
I just wanted to keep you advised that we have not made a choice on the blinds yet. We were considering other options such as shutters. Do you install them? I know there are several types with different materials, etc but would you be able to give an estimate if we wanted to go that route in the playroom downstairs.
Jimmy:
Mr Tango,
A lot goes into putting together a quote for Shutters. There are 3 types of Shutters to chose from, you also have a choice of louvre size,hardware, and framing. I have visited your home a number of times, I have taken a template of a window and have given numerous prices on multiple Window Treatments. At this time my company is pulling our quotes and proposals. My opinion is you and your wife need to find the Window Treatment that best suite your needs and expectations and by throwing a lot of different prices is confusing the situation. We want to offer your Family the very Best in your new home.
I told him upfront that we were getting estimates from other companies but it wasn't just going to come down to price. There are other emails where he kind of gives us an attitude for trying to come up with a different solution.
So in that final email he just tells me he's "pulling the quotes and proposals" because it seems as though he is fed up dealing with us. Just to be clear - he only came to my home twice. The second time was because he messed up measuring something and wanted it to be 100% correct.
Cliffs:
Want to buy window treatments
Used 3rd party service for estimates
Referred to 3 companies
Picked a company but tried to re-work the estimated based on budget
Company got mad and pulled estimates
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