Sent messages in OE suddenly stopped being sent to the Sent folder

Gustavus

Golden Member
Oct 9, 1999
1,840
0
0
Title describes the problem in a nutshell. Running Windows XP with Outlook Express 6.0. Yesterday morning it suddenly stopped saving sent messages in the Sent folder. Otherwise OE is working perfectly, I can send and receive e-mails. Incoming e-mails are saved in the inbox. The recipients receive the e-mails I send, but as of 10:22 yesterday noting has appeared in the Sent folder. I went to the Tools/Options/Send menu and made sure the Save sent messages to the Send folder was still checked: it was. Rebooting had no effect. I restored the system to a day before the problem: no effect. I unchecked the box to save messages to the Sent folder, rebooted and rechecked the box, applied and rebooted: no effect. I deleted a large number of old messages in the Sent folder: no effect.

I am especially puzzled by the failure of a system restore to fix the problem. Do any of you have a suggestion for something I have overlooked doing?

Thanks
 

Dahak

Diamond Member
Mar 2, 2000
3,752
25
91
What you many need to is

1) backup the original OE identity first. Copy the Outlook Express folder from here -> Documents and Settings\USERNAME\Local Settings\Application Data\Identities\{BE72803F-096D-4D60-A713-38D3BF0C7CA1}\Microsoft\Outlook Express\

2) you can try to compress the folders,
In OE go to File -> Folders -> Compact all Folders

3) if that does not work, close out look express and delete the Sent Items.dbx and re-open OE. It should re-create that folder and see if it saves.

If it does and you want to keep the old ones from the backup, then you can import them back,

File -> Import > Messages -> Select Program OE 6 -> Select Import from an OE Store, -> point to the backup you made in step 1, -> select Sent Items folder
 

Gustavus

Golden Member
Oct 9, 1999
1,840
0
0
Dakak

Thanks. Deleting the Sent folder -- after backing up the contents of course -- and letting it be recreated did the trick. Have no idea of what went wrong, but happy to be back in business.