Sent for an RMA

[jimbob200521]

I'm lookin for any stories that involve somebody RMA'ing a part back to newegg, but when newegg gets it, they no longer carry the same part. has newegg ever sent anybody a better part as a replacement? or do they just opt to do a refund?

 

[Udel]

Never been in that boat, but I have always heard the best things about newegg RMA's. You can hope for an nice free upgrade.

 

[RandomFool]

A friend of mine got a processor upgrade, i'm not sure if it was from newegg though...

 

[tami]

when i had multiple problems with my dell laptop (and called them over 30 times for support), they ended up replacing my computer a few years later with a newer model. they won't (and shouldn't) give you anything that is lower in spec; you should only get something better.

 

[Steve]

I've RMAed a few IBM Ultrastar U160 15K SCSI drives to Hitachi this year, and they've sent me Hitachi Ultrastar U320 15Ks 🙂 You should get something equal or better.

 

[LikeLinus]

A couple of years ago I sent Newegg a 24x CDRW (it was 6 months out of warranty and they sent me back a 48x!

 

[jimbob200521]

nobody else has any good experiences?