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Sending in Dell Laptop for repair

zokudu

zokudu

Diamond Member
I have a Dell Inspiron 1545 that the hinge holding the screen in place broke on. It is still under warranty and I am sending it back in a couple days.

I have installed multiple OS and removed any trace of the old one on the laptop. Do I need to worry that they won't service it because it is not running the Factory installed OS?

Should I just put windows 7 on there and hope they don't notice? It's not a software issue just a physical hardware issue.
 
It will be fine, you are quite within your rights to install a different OS, you own the machine not them and you haven't altered the harware in any way so all is good.
 
So I shouldn't worry? I don't have anything important on there. Will they just reinstall if they have too? I'd be fine with that. I just don't want them to refuse to fix it.
 
zokudu said:
So I shouldn't worry? I don't have anything important on there. Will they just reinstall if they have too? I'd be fine with that. I just don't want them to refuse to fix it.
Click to expand...

sometimes things happen. if you have no data that is needed, and you don't care if a reimage happens, then you should be alright.
 
Take the Hard Drive out before you send it in, they don't need it to fix the hinge.
Yes, $hit happens sometime, ups might drop it, or dell might restore the factory image for no reason. If your data is important to you then it is your responsibility to save guard it.
 
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